Ratings based on 429 Verified Reviews

4.3 out of 5
86% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Dog-friendly Hotel and More

Posted Sep 19, 2017
We had heard that the Westin was a dog-friendly hotel, and booked there for that reason. We were not disappointed. Also, the staff at the front desk was very helpful with directions. Also, I was given some frozen meat, and they helped me by putting it in a freezer overnight,which was greatly appreciated.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ottawa

Great Hotel for a great little town!

Posted Sep 18, 2017
Pros: Location, clean, friendly...everything you would want in a hotel.
Location: Perfect spot in the Village to all the restaurants, shops, main area in the Village.
All good things to say about this hotel. Received a warm greeting when entering and was even able to check in even though we were a few hours early from their check in time. Upon check in, we were told that we were upgraded to a Queen suite room with a few of the pool. Room was spacious, clean and with a great of their beautiful pool and hot tub area. Private balcony was the perfect place for a morning coffee and an evening glass of wine. It's location was in a perfect spot in the Village. Will definitely look to stay in this hotel again.
5 out of 5
Recommended
for Families
by A verified traveler

Great Hotel at a Good location

Posted Sep 12, 2017
We and our dog were guest at the hotel for few days. The Rooms were clean, and the hotel staff were friendly and helpfull
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, ON

Very well organized, excellent service.

Posted Sep 5, 2017
Pros: Size of the room. Excellent customer service. Thoughtful touches in rooms and health facilities.
Cons: Nothing.
Location: There's heaps to do, even in summer or fall - this is not just a skiing resort. Summer boasts hiking, swimming, bicycling, fantastic dining... awesome
What a pleasure it was to stay at Le Westin. The staff were extremely accommodating, even allowing us to check in 8 hours early! The facilities were clean, well staffed and well organized. We had a deluxe king room and it was a great size, the little kitchenette perfect for breakfast in our room in the morning, with thoughtful touches of a can opener and plates and cutlery etc. The fireplace stopped working at one point and maintenance was up to the room within 20 minutes and had it fixed and running again in no time, while being very polite and helpful. The sauna, hot tub and pool were all in excellent condition... the pool especially was kept nice and warm - perfect for kids even though we had some cool autumn temps. The Westin is not in the heart of the Village but off to the side a bit... about a 2 minute walk. Perfect distance to be away from the crowds and noise without being too far.
5 out of 5
Recommended
for Everyone
by A verified traveler from ottawa, on

Nice Hotel close to everything

Posted Sep 3, 2017
Pros: Location, condition of rooms.
This hotel seems to be updated, with new furnishings and fixtures, and is very clean, modern and comfortable. It is close to everything in the village, particularly the "Au Grain du Cafe" where you can get a moderately priced take-out breakfast. Staff were extremely helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to every thing

Posted Sep 2, 2017
Great summer activities all close or nearby ie bike trails and mountain hiking trails. Very good restaurants within walking distance
Comment from Hotel Management
Sep 2, 2017 by Concierge, Hotel Management
It is so nice to know that you enjoyed your stay and thank you for your feedback. We can't wait to welcome you back again! Be well, Jean-Marc Reynolds Westin Experience Specialist/ Concierge Le Westin Resort & Spa, Tremblant
4 out of 5
Recommended
for Everyone
by A verified traveler from Oshawa, Ontario

Posted Aug 27, 2017
Pros: close to everything, nice facilities
Cons: tv was quite small, internet was sketchy, soundproofing in the room could be improved.
I stayed for 3 nights. Room was very clean, staff were friendly. The room was lovely, but there was ongoing noise from the hallway and slamming of doors nearby that were disruptive to sleeping.
Comment from Hotel Management
Aug 30, 2017 by Concierge, Hotel Management
Thank you for taking the time to share your feedback with us. We do apologize for the issues you experienced during your stay. We pride ourselves on our warm and professional service, and are sorry we did not live up to your expectations. Rest assured, follow up will be done with the team to ensure the situation is rectified. Be well, Jean-Marc Reynolds Westin Experience Specialist/ Concierge Le Westin Resort & Spa, Tremblant
3 out of 5
by A verified traveler

Nice hotel, poor service

Posted Aug 25, 2017
We had a small issue with our room and the way they treated us (reception) was like it was our fault. We had a good experience until then.
Comment from Hotel Management
Aug 27, 2017 by Concierge, Hotel Management
Thank you for taking the time to review our hotel. I am sorry to hear that your recent experience with us was less than satisfactory due issues you encountered during your stay. We want our guests to depart feeling renewed, feeling better than when they arrived and I am sorry we did not achieve this on your visit. We hope to have the chance to welcome you back for another visit and to show you a true Westin Experience. Be well, Jean-Marc Reynolds Westin Experience Specialist/ Concierge Le Westin Resort & Spa, Tremblant
5 out of 5
Recommended
for Families
by A verified traveler

Great value!

Posted Aug 23, 2017
Pros: Clean, central, laundry facilities, comfortable.
Cons: Nothing of note aside from parking.
Location: Biking, tram, hiking, shopping, eating, walking, skiing,
We stayed here for a few days and had a great experience. The room we had was upgraded to one with a King bed and so we had lots of room in the room overall. The hotel was clean and had good amenities such as laundry on each floor which was helpful. The staff were great as well and the place was definitely kept in tip top shape. The underground parkade was ridiculous to maneuver a mid size vehicle around but with the location of the Westin there was no need to take it out once we arrived there. Lots of stuff to do in the area as well which was good. Loads of places to eat easily within walking distance for most anyone. But if you'd like the kitchenette was very well stocked, modern, and clean. The beds were comfortable as was the room in general.
Comment from Hotel Management
Aug 24, 2017 by Concierge, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler

Ironman Mont Tremblant

Posted Aug 22, 2017
It was a very good experience in the Westin, very good attention, super well located and good food in the restaurant. Very close to the race venue, you actually can see the race from the pool!!
Comment from Hotel Management
Aug 24, 2017 by Concierge, Hotel Management
Thanks for staying with us. We appreciate your feedback!