Ratings based on 171 Verified Reviews

3.8 out of 5
80% of guests recommend
4.0 Room cleanliness
4.3 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel for travelers

Posted Aug 23, 2017
Nice overnight stay while traveling in Virginia and North Carolina, good breakfast included.
Comment from Hotel Management
Aug 30, 2017 by Sarah Holliday, Hotel Management
Thank you for choosing Comfort Inn Staunton for your hotel needs while traveling through our area. We are glad to know that you found our location to be ideal and appreciate your comments on our plentiful free breakfast. We hope we have won your loyalty.
4 out of 5
Recommended
for Everyone
by A verified traveler from St Petersburg, Fl.

Plealsant stay

Posted Aug 20, 2017
Room was clean and comfortable. Breakfast was adequate. Check in was fast and easy. Would definitely stay there again
Comment from Hotel Management
Aug 22, 2017 by Sarah Holliday, Hotel Management
It was a pleasure having you as our guest at Comfort Inn Staunton and we are delighted to read that you enjoyed a pleasant stay. We are pleased to know that you plan to stay with us again in the future and we hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Bristow, VA

Good for the buck!

Posted Jul 15, 2017
Had stay in town for a week due to a long hours work project. Hotel is cheap, nice staff and clean. I pretty much went there to sleep for few hours and I could not enjoy the pool(pretty small) but place is quite and includes breakfast.
Comment from Hotel Management
Jul 19, 2017 by Sarah Holliday, Hotel Management
We are glad to know that you enjoyed a quiet and relaxing stay and found our hotel to be a good value. We are disappointed that your work scheduled did not permit an opportunity to enjoy our seasonal outdoor pool! We look forward to welcoming you back in the future and hope your next stay will be even more pleasant than the last!
5 out of 5
by sherry

Great Place to Stay

Posted Jun 21, 2017 on Hotels
The accomodations were so clean, very unexpected. Considering this location (and THANKFULLY) allows pets. We were there to meet a Dog transport. Location was perfect. The room was perfect for 3 people and a new dog. Extremely clean and the morning breakfast WAS GREAT!!! Plentiful and fresh. The Front Desk were so helpful!!
Comment from Hotel Management
Jun 27, 2017 by Sarah, Hotel Management
It was a pleasure having you as our guest and we are delighted to know that you found Comfort Inn Staunton to be a great place to stay! While we are a pet friendly hotel, our high standards of consistent cleanliness enable the hotel to create an environment that is satisfactory to both guests traveling with pets and those traveling without pets - we are pleased to hear that this was your experience. Thank you for taking the time to share your positive experience and please consider yourselves officially welcomed back!
5 out of 5
by Crispin

Just what weary travelers need

Posted Jun 19, 2017 on Hotels
A clean comfortable bed and a decent breakfast. Perfect stop for our drive from Florida to Massachusetts.
Comment from Hotel Management
Jun 27, 2017 by Sarah, Hotel Management
Thank you for choosing Comfort Inn Staunton for your hotel needs while traveling from FL to MA. We are glad to know that our location was convenient for your needs and we appreciate your comments on our SQUEAKY CLEAN® guest rooms and comfortable beds. We hope we have won your loyalty!
1 out of 5
by Andrew

High ticket hotel felt more like an institution.

Posted Jun 9, 2017 on Hotels
I took my 3 girls for a fun trip. Things are tough for them at home currently. The whole time they were on great behavior, yet the front desk, continued to make remarks to them such as keep your room clean, quiet down, pick up your popcorn. What was worse is we left food in the fridge on accident and they had the nerve to charge me fifty dollars for extra cleaning. I am a Gold member and would never go back to that hotel. I have never had to rate a hotel stay negative. Especially one that was as costly as this stay.
Comment from Hotel Management
Jun 15, 2017 by Sarah, Hotel Management
We are sorry to hear that you were disappointed with your stay. Please know that the additional cleaning charge was a result of the unfortunate condition your room was left in upon your departure and not due to food left in the refrigerator. We pride ourselves on providing our guests with a great stay and great service, as noted in other reviews, and we are sorry you did not feel that this was your experience.
4 out of 5
Recommended
for Everyone
by A verified traveler from florida

Nice, clean, comfortable!!

Posted May 29, 2017
Hotel was fine, wished that a small section of items would have been available, such as milk, treats, etc.
Comment from Hotel Management
May 30, 2017 by Sarah Holliday, Hotel Management
Thanks for being our guest and thank you for providing us with feedback on your experience. By letting us know what you liked about your stay and how we might improve, you are helping us to ensure we continue to provide our guests with the best possible stay. We hope to see you again soon and we hope your next stay is even more pleasant than the last.
5 out of 5
by Stephen

Posted May 14, 2017 on Hotels
The hotel was very clean and comfortable, the staff was extremely friendly and very helpful. We would stay again.
Comment from Hotel Management
May 17, 2017 by Sarah, Hotel Management
It was a pleasure to have you as our guests and we are delighted to know that you enjoyed a great stay with us! Thank you for your thoughtful comment on our clean rooms, comfortable beds, and friendly staff. We hope to see you again soon and we hope to always exceed your expectations.
5 out of 5
by Kara

Pet friendly

Posted May 14, 2017 on Hotels
Great stay! Very pet friendly, with low pet fees. Hot breakfast was good.
Comment from Hotel Management
May 17, 2017 by Sarah, Hotel Management
Thank you for choosing Comfort Inn Staunton for your pet-friendly hotel needs and thank you for your 5-star review of your experience! We are delighted to know that you enjoyed a great stay with us and we hope to welcome you back again soon.
3 out of 5
by James

Posted May 13, 2017 on Hotels
Noisy, walls, ceiling too thin. Everything else was fine
Comment from Hotel Management
May 17, 2017 by Sarah, Hotel Management
Thank you for being our guest and thank you for providing us with feedback on your stay. We are glad to know that most aspects of your stay met your expectations although we apologize for any issues you may have encountered with noise during your stay. We hope to welcome you back again soon and we hope your next stay will exceed your expectations.