In-room safe, desk, laptop workspace, blackout drapes

Reviews of Sleep Inn Staunton

2.5 out of 5
Sleep Inn Staunton
222 Jefferson Hwy, Staunton, VA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 649 out of 1010 reviews" "
Rating 8 - Good. 268 out of 1010 reviews" "
Rating 6 - Okay. 62 out of 1010 reviews" "
Rating 4 - Poor. 22 out of 1010 reviews" "
Rating 2 - Terrible. 9 out of 1010 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Diane, Leicester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was recently renovated and everything was perfect. Hope it stays this way.
Stayed 1 night in Mar 2024

8/10 Good

cathy

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Evangelos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good option near the highway. The grounds are well kept. The elevator floor needs a good mopping. Rooms nice and clean
Stayed 1 night in Mar 2024
Response from Manager on Mar 27, 2024
Hello Evangelos,We appreciate your positive feedback on our convenient location and well-maintained grounds. We will address your comment regarding the elevator floor promptly to ensure a pleasant stay for future guests. Thank you for recognizing the cleanliness of our rooms.

6/10 Okay

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel looks new. Renovations being done on the 1st floor but it didn't interfere with anything else. Rooms are very nice. However, the 1st room I had didn't have hot water and I was given a different room. Power went out at 2:30 am. Trains came thru across the road and were pretty loud. No power at check out. Had to walk down 4 flights of stairs without light. No offer from employees for even a granola bar and bottle of water upon departure. I realize the power outage wasn't their fault.
Stayed 1 night in Mar 2024
Response from Manager on Mar 27, 2024
Hello Sharon, We appreciate your feedback regarding the hotel's appearance and room quality. Please accept our apologies for any inconvenience caused by the power outage and train noise. We'll pass along your comments to the team for future improvements. Thank you for sharing your experience with us.

8/10 Good

Colleen

Traveled with family
Liked: Staff & service, amenities
The people were lovely. The property was under construction so a bit noisy. They did the best they could. The beds were extremely comfortable. Very clean! 😊
Stayed 1 night in Mar 2024
Response from Manager on Mar 20, 2024
Hello Colleen,We appreciate your kind comments about our team members and comfortable beds during your stay. We understand the construction noise may have been bothersome, and we apologize for any inconvenience caused. We strive to provide a clean and comfortable environment for all our guests. Thank you for sharing your feedback with us!

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 1 night in Mar 2024
Response from Manager on Mar 17, 2024
Hello Brianna,We're thrilled to hear you had a great stay with us! Should you have any future feedback or questions, our team is here to assist you.

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice easy access from hwy staff is great
Response from Manager on Mar 6, 2024
Hello Claire,We are thrilled to hear that you found our hotel to be easily accessible and enjoyed the excellent service provided by our staff. Your kind words are truly appreciated, and we hope to welcome you back for another enjoyable stay in the future.

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Newly renovated...still in progress. Lovely staff.
Stayed 1 night in Feb 2024
Response from LISA on Mar 3, 2024
THANK YOU SO MUCH FOR STAYING US AND YOUR WONDERFUL REVIEW.

8/10 Good

Carl

Stayed 1 night in Feb 2024
Response from Manager on Mar 22, 2024
Hello Carl, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

8/10 Good

Stacy

We had to stay due to weather on the road to NC. Although the lobby was under renovation the staff was helpful and our makeshift breakfast was more than adequate…we would definitely recommend this as a good stopover.
Stayed 1 night in Feb 2024
Response from Manager on Feb 22, 2024
Hello Stacy,We're pleased to hear that you found our staff helpful and enjoyed the breakfast during your stay with us. Your recommendation means a lot to us, and we're glad we could provide you with a comfortable stopover despite the renovation. We appreciate your feedback and hope to welcome you back in the future.

8/10 Good

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We stayed there last year and really enjoyed our stay This year the first floor front desk and breakfast area all under renovation, breakfast was brought to our room but was very limited, if we would have know we probably would have stayed somewhere else The room was perfect and very clean
Stayed 1 night in Jan 2024
Response from Manager on Feb 1, 2024
Hello Linda,Thank you for choosing our hotel for your stay last year and for taking the time to share your feedback. We apologize for any inconvenience caused due to our ongoing renovations this year, including the front desk and breakfast area. We understand that the limited breakfast options were not ideal. However, we are glad to hear that you found your room to be perfect and clean. We appreciate your understanding and hope to welcome you back soon for an improved experience.

8/10 Good

Monica

Stayed 1 night in Jan 2024
Response from Manager on Jan 14, 2024
Hello Monica,We're glad to hear that you had a positive experience during your stay with us! If you have any further suggestions or comments, please don't hesitate to reach out to us. We value your feedback and would love to hear from you.

6/10 Okay

Guylaine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le réfrigérateur était très bruyant. On entant le séchoir à cheveux de la chambre voisine. J'ai aimé les rénovations de la chambre. Faire attention à la finition dans la douche car les céramiques vont se décollées. Finition du coulis très mal fait.
Stayed 1 night in Jan 2024
Response from Manager on Jan 10, 2024
Hello Guylaine, Thank you for sharing your feedback with us. We apologize for the inconvenience caused by the noise from the refrigerator and neighboring room's hairdryer. We're glad to hear that you liked the room renovations. Your note about the shower finishes is duly noted and our team will address it accordingly. We appreciate your valuable input and hope to welcome you back for an even better experience.

10/10 Excellent

Brenda

Traveled with pets
Comfortable bed, quiet surroundings.
Stayed 1 night in Dec 2023
Response from Manager on Jan 10, 2024
Hello Brenda,Thank you for your kind feedback! We're delighted to hear that you found our beds comfortable and enjoyed the peaceful ambiance. We strive to create a relaxing environment for all our guests. We appreciate your time and hope to welcome you back for another memorable experience!

8/10 Good

Douglas, Williamstown

Business traveler, Traveled with partner
Liked: Amenities
The hotel is undergoing a complete renovation, with the entire kitchen area gutted. The hotel is managing very well, with breakfast being delivered to your room, but that was a bit disconcerting. Our room was one which had already been renovated, and the hotel should be very nice when construction is completed.
Stayed 1 night in Jan 2024
Response from Manager on Jan 10, 2024
Hello Douglas, Thank you for your feedback. We appreciate your understanding during our renovation process, and we're glad to hear that our breakfast delivery service helped alleviate any inconvenience caused. We're excited about the improvements to come and are confident that the final outcome will showcase our hotel at its best. We hope to welcome you back in the future to experience our fully revamped facilities.

8/10 Good

Robert

Stayed 1 night in Dec 2023
Response from Manager on Jan 8, 2024
Hello Robert, Thank you for choosing our hotel for your stay! We hope you had a pleasant experience with us. If there is anything specific that you would like to share or any concerns you would like us to address, please don't hesitate to reach out to us directly. We appreciate your feedback and look forward to welcoming you back in the future.

10/10 Excellent

Susan

Stayed 1 night in Dec 2023
Response from Manager on Dec 26, 2023
Hello Susan,Thank you for choosing our hotel for your recent stay! We greatly appreciate your perfect rating and are thrilled to hear that you had an excellent experience with us. We hope to have the pleasure of welcoming you back in the future for another outstanding stay.

10/10 Excellent

Barry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Travel stay over
Great location and easy access to from I81. Under renovation but was no hassle. Great staff
Stayed 1 night in Dec 2023
Response from Manager on Dec 24, 2023
Hello Barry,Thank you for choosing our hotel and sharing your feedback! We are pleased to hear that you enjoyed our convenient location and found our staff to be great. We appreciate your understanding regarding our renovation process. Should you have any future concerns or queries, please feel free to reach out to our management team directly. We look forward to welcoming you back in the future!

10/10 Excellent

Michael, Southington

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Undergoing renovations, room we were in looks new and was very nice.
Stayed 1 night in Dec 2023
Response from Manager on Dec 24, 2023
Hello Michael,Thank you for sharing your positive experience with us during your stay at our hotel. We appreciate your feedback and are thrilled to hear that you enjoyed your room, which has recently undergone renovations. We strive to provide a comfortable and updated accommodation for our guests. Your satisfaction is our priority, and we hope to welcome you back in the future for another pleasant stay.

10/10 Excellent

Anna

Stayed 1 night in Dec 2023
Response from Manager on Dec 25, 2023
Hello Anna,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a fantastic experience with us. Our team works hard to provide a memorable and enjoyable stay for all our guests. We hope to have the pleasure of welcoming you back in the future.

10/10 Excellent

Brent

Stayed 1 night in Dec 2023
Response from Manager on Jan 13, 2024
Hello Brent,We are delighted that you had an exceptional experience during your stay with us. We strive to provide excellent service and create memorable moments for our guests. Thank you for choosing our hotel, and we hope to have the pleasure of hosting you again in the future.

10/10 Excellent

Petronella

Traveled with partner, Traveled with pets
Liked: Cleanliness
Nothing in particular The property is partly under renovation and therefore not serving a good breakfast.
Stayed 1 night in Dec 2023
Response from Manager on Dec 27, 2023
Hello Petronella,Thank you for taking the time to share your feedback with us. We apologize for any inconvenience caused by the ongoing renovations. However, we appreciate your understanding as we work towards enhancing our property. Should you have any further concerns, please feel free to contact our management team directly.

10/10 Excellent

Paula

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Innkeeper who checked us in was lovely. The room is clean and quiet. The bed & pillows are like clouds.
Stayed 1 night in Dec 2023
Response from Manager on Dec 22, 2023
Hello Paula,We're delighted to hear that you had a pleasant experience with our Innkeeper and enjoyed the cleanliness and tranquility of your room. We take pride in providing a comfortable stay and it's great to know that our beds and pillows provided you with a restful sleep. Thank you for sharing your positive feedback!

10/10 Excellent

Jesse

Stayed 1 night in Dec 2023
Response from Manager on Dec 21, 2023
Hello Jesse,Thank you for choosing our hotel for your stay. We are delighted to hear that you had a wonderful experience with us. If you have any further feedback or suggestions, please don't hesitate to reach out to us directly. We hope to welcome you back in the future.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Manager on Dec 19, 2023
Hello Robert,We are thrilled to hear that you had an excellent experience during your stay with us! Our team works hard to provide exceptional service, and we are delighted to know that we met your expectations. If there is anything else we can assist you with, please don't hesitate to reach out. We hope to welcome you back soon for another memorable stay!

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Lukewarm
Clean. TV worked, refrigerator didn't. Beds comfy, heat must be on to recirculate air in room. Shower barely lukewarm due to handle only going halfway toward the hot side.
Stayed 1 night in Dec 2023
Response from Manager on Dec 19, 2023
Dear Guest, Thank you for sharing your feedback with us. We're delighted to hear that you found the hotel clean and the beds comfortable. We apologize for any inconvenience caused by the refrigerator not working properly and will make sure our maintenance team addresses this. Regarding the shower temperature, we appreciate you bringing this to our attention and will investigate the issue further.

8/10 Good

Charles

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Manager on Dec 19, 2023
Hello Charles,Thank you for choosing our hotel for your recent stay. We appreciate your rating and feedback. If there was anything specific that affected your experience, we encourage you to reach out to us directly so that we can address any concerns and ensure your satisfaction in the future. We hope to have the opportunity to welcome you back soon.

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overnight, mid-trip stay
Good one night stay. Convenient to the Interstate. Very clean, comfortable, reasonably priced. Breakfast was limited, continental plus waffles and microwave breakfast sandwiches, eh, ok.
Stayed 1 night in Dec 2023
Response from Manager on Dec 16, 2023
Hello Alan,Thank you for choosing to stay with us and for sharing your feedback. We're pleased to hear that you found our hotel clean, comfortable, and conveniently located. We appreciate your comments regarding breakfast and will take them into consideration for future improvements. We hope to welcome you back for another enjoyable stay in the future.

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sad tale
I did not stay at all. The software for hotels. com placed me at the hotel the same day I was in New Hotel Pa - 340 miles away. So, when I arrived then next day at Sleep in Staunton, I had no place to stay at the hotel. I "paid" for the night before which I could not be physically at since I was 340 miles away and at another hotel. This hotel said that I had to pay for again for the day I arrived without any "Hotels.com" backing and at higher price. I did since I had no choice in the matter. The hotel and hotel.com did not care.
Stayed 1 night in Dec 2023
Response from Manager on Dec 16, 2023
Hello Robert,Thank you for bringing this to our attention. We apologize for any inconvenience you experienced with the booking system. We recommend reaching out to the management team directly to discuss any concerns regarding your reservation and the charges incurred. They will be able to assist you further in resolving this matter.

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean and friendly
Stayed 1 night in Dec 2023
Response from Manager on Dec 14, 2023
Hello Bridget,Thank you for taking the time to share your positive feedback about our hotel. It is wonderful to hear that you enjoyed your stay and that you have rated our hotel with a perfect ten and found it nice. We are thrilled to have met your expectations with our friendly services and the cleanliness of our guest rooms. Your positive feedback is appreciated, and we hope to impress you again during another visit to the area!

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lisa was very helpful and nice
Stayed 1 night in Dec 2023
Response from Manager on Dec 14, 2023
Hello Jared,Thank you for your feedback! We are thrilled to hear that Lisa provided you with helpful and friendly assistance during your stay. We greatly appreciate your kind words and hope to welcome you back soon for another positive experience.

10/10 Excellent

michael, laurel springs

Stayed 1 night in Dec 2023
Response from Manager on Jan 3, 2024
Hello michael,We are delighted to hear that you had a wonderful experience during your stay with us! We hope you had a comfortable and enjoyable time at our hotel. Please do not hesitate to reach out to us if there is anything else we can assist you with in the future. We would love to welcome you back for another memorable stay.

10/10 Excellent

Melilnda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay.
The front desk clerk that checked us in and checked us out was very friendly and helpful. Great Job!
Stayed 1 night in Dec 2023
Response from Manager on Dec 12, 2023
Hello Melilnda,Thank you for taking the time to share your positive experience with our front desk team. We are delighted to hear that you found our clerk to be friendly and helpful during your stay. We strive to provide excellent customer service, and your feedback is greatly appreciated. We hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem - Exceeded Expectations
This place is a hidden gem. Just needed a place to hang our hats for the night so to speak. Selected it based on reviews, but our expectations were low based on the price. Pleasantly surprised! Front desk reps were welcoming, friendly and helpful. Lobby was super clean, bright and nicely decorated. Our room was spotless, comfortable and quiet. Highly recommend and will stay here again when traveling through.
Stayed 1 night in Dec 2023
Response from Manager on Dec 12, 2023
Hello Lisa,Thank you for taking the time to share your positive experience with us! We are thrilled to hear that our hotel exceeded your expectations and that our friendly and helpful front desk staff made a positive impression. It is also great to know that you found our lobby clean, bright, and nicely decorated, and that your room was spotless, comfortable, and quiet. We appreciate your recommendation and look forward to welcoming you back when you travel through again.

10/10 Excellent

Jurgen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on Dec 7, 2023
Hello Jurgen,We are thrilled to hear that you had a wonderful experience during your stay at our hotel. Your satisfaction is our top priority, and we appreciate your positive rating. Should you have any further feedback, please do not hesitate to reach out to us directly. We hope to welcome you back again soon for another exceptional stay.

10/10 Excellent

Douglas

Stayed 1 night in Nov 2023
Response from Manager on Dec 7, 2023
Hello Douglas,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. Should you have any further feedback or need any assistance, please don't hesitate to reach out to us. We hope to have the opportunity to welcome you back in the future for another fantastic stay!

10/10 Excellent

Eva

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and friendly. Clean breakfast area and lobby.
Stayed 1 night in Nov 2023
Response from Manager on Nov 30, 2023
Hello Eva,Thank you for your kind words about our friendly staff and clean common areas. We take pride in providing a welcoming environment for all our guests. We hope you enjoyed your stay with us and look forward to welcoming you back in the future.

10/10 Excellent

Marlon

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property at a good price.
Stayed 1 night in Nov 2023
Response from Manager on Nov 30, 2023
Hello Marlon,Thank you for your positive feedback about our property. We're delighted to know that you found our hotel to be a good value. We strive to provide excellent service and value for money to all our guests. We hope you had a pleasant stay and look forward to welcoming you back in the future.

10/10 Excellent

Ronald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was very easy and the staff was super friendly. Plus it appears that the rooms were recently renovated. Very modern and sleek.
Stayed 1 night in Nov 2023
Response from Manager on Nov 30, 2023
Hello Ronald,Thank you for your kind review! We're delighted to hear that you had a smooth check-in experience and enjoyed our friendly staff. We take pride in our recently renovated rooms, which have a modern and sleek design. We hope to welcome you back for another exceptional stay in the future.

10/10 Excellent

Louis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous avons bien aimé cet hôtel
Stayed 1 night in Nov 2023
Response from Manager on Nov 29, 2023
Hello Louis,Nous sommes ravis d'apprendre que vous avez apprécié votre séjour dans notre hôtel. Votre satisfaction est notre priorité et nous sommes heureux d'avoir répondu à vos attentes. Nous espérons avoir l'occasion de vous accueillir à nouveau très bientôt pour une expérience tout aussi agréable.

10/10 Excellent

Jennifer

Stayed 1 night in Nov 2023
Response from Manager on Dec 17, 2023
Hello Jennifer,We are delighted to hear that you had a wonderful stay at our hotel! We strive to provide exceptional service and it's great to know that we exceeded your expectations. Should you have any further feedback or if there's anything else we can assist you with, please do not hesitate to reach out to us directly. We look forward to welcoming you back in the future.

8/10 Good

Clair

Stayed 1 night in Nov 2023
Response from Manager on Nov 25, 2023
Hello Clair,Thank you for choosing our hotel for your stay. We appreciate your rating and are glad to hear that you had a positive experience. If you have any further feedback or suggestions, please don't hesitate to reach out to us. We hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Kathryn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Staff
Amazingly friendly and attentive staff, particularly the front desk team and the breakfast room staff. Also very quiet despite being right on major highway. Very comfortable and pleasant stay. Hotel is going through renovations until April 2024, so expect construction noise during weekday daytime hours. Didnt bother us because we were out all day. We had a renovated room and were suprised that the bathroom door didnt close all the way (latch didnt line up door/jamb). And despite modernization, no working usb plugs so bring a wall plug adapter. Having EV chargers is a huge perk, but note the J-1772 units are permanently out of order and awaiting replacement by third party management. Only tesla destination chargers working, so bring an adapter.
Stayed 2 nights in Nov 2023
Response from Manager on Nov 23, 2023
Hello Kathryn,Thank you for taking the time to share your feedback with us. We are thrilled to hear that you found our staff friendly and attentive, and that you had a comfortable and pleasant stay. We apologize for any inconvenience caused by the ongoing renovations, but we are glad it did not bother you too much. We appreciate your feedback regarding the bathroom door and USB plugs and will take it into consideration for future improvements. Thank you for highlighting our EV chargers, and we apologize for the inconvenience caused by the temporary issue with the J-1772 units. We hope to welcome you back in the future for an even better experience.

8/10 Good

Allison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean & comfortable. Basic room with a comfortable bed and nice bed linens. Very quiet. Simple breakfast options in the morning but breakfast area is very small. Very nice hotel…would definitely recommend.
Stayed 1 night in Nov 2023
Response from Manager on Nov 21, 2023
Hello Allison,Thank you for your kind words about our hotel. We are delighted to hear that you found our rooms clean and comfortable, with cozy beds and nice linens. It's great that you also enjoyed the peaceful atmosphere. We appreciate your feedback regarding the breakfast area and will take it into consideration for future improvements. We truly value your recommendation and hope to welcome you back soon.

6/10 Okay

Stephen

Traveled with family
Liked: Staff & service
Being remodeled but not told that when booked. Construction noise during the day and halls had paint and drywall mud on carpet. The room itself appeared to have been recently remodeled and was nice. The beds had 4 small pillows that were not usual bed pillows but more like accent pillow and were hard to sleep on as they shifted alot. Breakfast was good. Staff was nice. Facilities should have to report they are under renovation and should have a discount if staying there during a reno. Expedia should do their job and find out about the facility and post accurate up to date info.
Stayed 3 nights in Nov 2023
Response from Manager on Nov 21, 2023
Hello Stephen, Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the ongoing renovations. While we strive to inform guests about these updates, we understand that this was not communicated clearly in your case. We appreciate your compliments about the remodeled room and our friendly staff. Your comments regarding the pillows have been noted, and we will take this into consideration. We apologize for any concerns regarding Expedia's information and encourage you to reach out to their customer service for further assistance.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and nice customer service. The bathroom/shower was small and the bed was not comfortable.
Stayed 1 night in Nov 2023
Response from Manager on Nov 21, 2023
Dear Guest,Thank you for sharing your feedback on your recent stay with us. We apologize for any inconvenience you experienced with the size of the bathroom and the comfort of the bed. We appreciate your kind words about our cleanliness and customer service. We value your input and will strive to improve our amenities for future guests.

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Manager on Nov 22, 2023
Hello Paul,Thank you for leaving us a review. We appreciate your positive feedback and are delighted to know that you had an exceptional experience. We strive to consistently provide excellent service to all our guests, and we are thrilled that we exceeded your expectations. We hope to welcome you back soon for another memorable stay.

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Manager on Nov 21, 2023
Hello Jeffrey,Thank you for choosing us. Our goal is to exceed our guests’ expectations, so I regret that your visit was just okay. We appreciate the feedback and hope to host you again

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We checked in late and the gentleman at the front desk was so nice! He didn't bat an eye at our dog and gave us a toy for her!
Stayed 1 night in Nov 2023
Response from Manager on Nov 18, 2023
Hello Rachel,Thank you for your positive feedback! We're glad to hear that our front desk staff provided excellent service and accommodated your furry friend. It's always our goal to make all guests feel welcome. We hope you and your dog enjoyed your stay with us.

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, friendly..
Stayed 1 night in Nov 2023
Response from Manager on Nov 19, 2023
Hello Robin,Thank you for your positive feedback regarding our hotel's cleanliness and friendly staff. We take great pride in maintaining a clean and welcoming environment for all our guests. We appreciate your kind words and hope to welcome you back on your future travels.