Arrived late at the hotel about 11pm. Got the wrong type of room. Disappointed in a way that I requested for a family room which is more expensive but i only got business room which is same design as standard room. The only difference in business room that tea facilities is provided. It's not worthwhile, exactly same design like standard room and it cost kr400 more.
Comment from Hotel Management
Sep 21, 2016 by General Manager, Hotel Management
Thank you for writing your review. We regret to hear about your disappointment with the room you received. We attempt to fulfill each of our guest’s requests to the best of our ability and apologize that did not happen this time. Please let us know prior to your next stay, and we will review your requested accommodations in detail.