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Reviews of Frogner House - Sirkus Renaa

3.5 out of 5
Frogner House - Sirkus Renaa
Lagaardsveien 61, Stavanger, Rogaland

Reviews

8.2

Very Good

Rating 10 - Excellent. 209 out of 500 reviews" "
Rating 8 - Good. 194 out of 500 reviews" "
Rating 6 - Okay. 54 out of 500 reviews" "
Rating 4 - Poor. 22 out of 500 reviews" "
Rating 2 - Terrible. 21 out of 500 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Stayed 2 nights in Dec 2023
Response from SO on Feb 13, 2024
Thank you for visiting Sirkus Renaa by Frogner House.We are happy you enjoyed your stay.Team FHA hope to see you again .

8/10 Good

James

Liked: Cleanliness, property conditions & facilities
adjacent restaurant / bakery
Stayed 3 nights in Nov 2023
Response from TEAM FHA on Mar 2, 2024
Thank you for visiting Sirkus Renaa by Frogner House.We are happy you enjoyed your stay.Team FHA hope to see you again .

10/10 Excellent

Kim Ling

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2023
Response from so on Nov 8, 2023
Tusen takk for hyggelig tilbakemelding og takk for besøket Kim :-)

10/10 Excellent

Rajkumar

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Well appointed. In house restaurant.
Stayed 1 night in Sep 2023
Response from SO on Nov 6, 2023
Thank you Rajkumar :-)

10/10 Excellent

Xiaoyun

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Jennifer

Traveled with group
Liked: Cleanliness, room comfort
Great place to stay
Stayed here for 3 nights. There is a parking garage literally next door of the hotel which is convenient and a grocery store just down the street. It is also about a 15 minute walk to the main centre. Contrary to the description when we booked there is actually someone at the front desk until 11:00 pm which was great as we arrived after 9:00 pm. The hotel also has a very nice restaurant. The only complaint would be the limit on getting new fresh towels or any house keeping as it is only done on Tuesdays and Thursdays, and anything else is an additional fee. Otherwise we would stay there again.
Stayed 3 nights in Aug 2023
Response from SO on Aug 31, 2023
Thank you for staying at Frogner House Jennifer.We appreciate your feedback.

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
A Perfect Location
The Frogner House was wonderful. It's an easy walk to center of Stavanger or there's a bus stop right outside the door to get you to other locations using public transport. Grocery and restaurants are nearby including a restaurant in the Frogner House.
Stayed 7 nights in Aug 2023
Response from SO on Aug 24, 2023
Thank you so much for your nice feedback.Maybe we see you again .Take care .

10/10 Excellent

Joel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really nice, modern little apartment, close to old Stavanger and the people who worked there were so nice, including those who checked us in and out and the restaurant staff. Bread, pastries, coffee and gelato right in the lobby were all excellent. The only slight concern was no ventilation in the bathroom, no town rack or hook, and one window was broken, so in our roomy kitchen, sitting room and bathroom we had no ventilation or air flow at all. Not good with food, sleep (on the pull-out couch), showers and other bathroom activities occurring with no fan and no working window. It got a little warm and uncomfortable at times. The separate bedroom had a working window, so that helped. Some small, easy repairs will make this place close to perfect! We really liked it.
Stayed 2 nights in Jul 2023
Response from Frogner House Apartments on Jul 8, 2023
Dear Guest, Thank you for your feedback. We really appreciate it. Looking forward to welcoming you again at Frogner House Apartments.With best regards,

10/10 Excellent

Nicole Lynn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was clean, quiet, the view was lovely out over the water and the staff were all avilable and helpful. The bathroom and kitchen were amply supplied which made the stay feel like home away from home. Frogner's is not far from the center of town and within walking distance. The bus stop is also conveniently located just in front of Frogner's so getting to and from downton or the Sola Airport by bus is a breeze.
Stayed 3 nights in Jun 2023
Response from Frogner House Apartments on Jun 30, 2023
Dear Nicole, Thank you for your feedback. We really appreciate it. Looking forward to welcoming you again. With best regards,

2/10 Terrible

PATRICIA

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The self check in process didn’t work when there’s a delay in arrival. The system didn’t acknowledge my booking and I had to wait 1-½ hrs to get help from the offsite security.
Stayed 2 nights in May 2023
Response from Frogner House Apartments on May 25, 2023
Hi Patricia,Thank you for your feedback. We will definitely take it into consideration to improve our future services. With best regards,

6/10 Okay

Murali

Stayed 3 nights in Apr 2023
Response from SO on May 10, 2023
Thank you for visiting Frogner House Murali .We hope to see you again :-)

6/10 Okay

Exausse

Stayed 1 night in Nov 2022
Response from SO on Jan 10, 2023
Takk for at du valgte å bo hos oss, og vi håper at vi har levd opp til dine forventninger.Takk for at du valgte oss!

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness
Simple, a little run down, but clean.
Stayed 1 night in Aug 2022
Response from Team FHA on Sep 3, 2022
Dear Anonymous, Thank you for your time in providing us with your feedback and experience at Frogner House Apartments. It is crucial as it provide us with the necessary tools towards improvement. We look forward in welcoming you back soon to Frogner House Apartments! Kind Regards, FHA Front Office Team

10/10 Excellent

Kathleen Susan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The studio apartments are well equipped. The lobby has been remodeled and has a variety of foods. Remember to bring your own was cloths, considered a personal item in Norway.
Stayed 6 nights in Aug 2022
Response from FHA Front Office Team on Aug 25, 2022
Dear Kathleen Susan,Thank you for your time in providing us with your positive feedback and experience at Frogner House Apartments. It is crucial as it provide us with the necessary tools towards improvement.We look forward in welcoming you back soon to Frogner House Apartments!Kind Regards,FHA Front Office Team

10/10 Excellent

Nicola, BURTON-ON-TRENT

Stayed 1 night in Aug 2022

8/10 Good

Kim

Traveled with family
Liked: Cleanliness, room comfort
Great property, well located, self check in was a hassle, but duty management looked after the issues that came up.
Stayed 1 night in Jul 2022
Response from FHA Front Office Team on Jul 17, 2022
Dear Kim, Thank you for your time in providing us with your positive feedback and experience at Frogner House Apartments. It is crucial as it provide us with the necessary tools towards improvement. We look forward in welcoming you back to Frogner House Apartments! Kind Regards, FHA Front Office Team

8/10 Good

Stefano

Stayed 5 nights in May 2022
Response from Team FHA on Jun 12, 2022
Dear Stefano. Thank you for your time in providing us with your positive feedback and experience at Frogner House Apartments. It is crucial as it provide us with the necessary tools towards improvement. We look forward in welcoming you back to Frogner House Apartments! Kind Regards, FHA Front Office Team

10/10 Excellent

Trine Susanne

Liked: Cleanliness, room comfort
Great value
Great value. The room standard was good, it looked like some parts have been recently upgraded. There was a great mini kitchen with everything we needed where we could cook. The bathroom was okay. We had an issue with the window that was fixed right away, so quick service. Some noise from the road outside, but not that loud. Central and convenient location. Would definitely consider booking again.
Stayed 5 nights in Jul 2021
Response from FHA on Aug 4, 2021
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Emma Cadie

Traveled with family
Liked: Cleanliness, room comfort
Very comfortable
Tge apartment was very clean and furnished with modern furnitures, all to make your stay in an apartment hotel was there. Few minutes work to the city centre. I will strongly recommend it.
Stayed 4 nights in Jul 2021
Response from FHA on Jul 25, 2021
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Sari

Liked: Cleanliness, room comfort
The staff really helpfull & friendly👍
Stayed 21 nights in Aug 2020
Response from FHA on Sep 27, 2020
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2020
Response from FHA Service Office on Aug 12, 2020
Dear Guest , Thank you for your positive feedback! Looking forward in welcoming you back to Frogner House Apartments! Mvh / Kind Regards, FHA Service Office

10/10 Excellent

Karina

Traveled with family
Liked: Cleanliness, room comfort
Frogner Review
The apartments were excellent.!! Spacious...modern...Great!!😁 The check-in procedure was a bit vague. The thing for us which wasn't very clear..was parking. There wasn't any specific hotel parking. We had to park at the parking garage next to the property and pay through Easy park. The Restaurant on the ground floor was closed. I'm assuming due to rennovations. We had a great stay!👍Housekeeping staff also very helpful and friendly
Stayed 2 nights in Jul 2020
Response from FHA Service Office Team on Aug 13, 2020
Dear Karina , Thank you for your positive feedback! Looking forward in welcoming you back to Frogner House Apartments! Mvh / Kind Regards, FHA Service Office

8/10 Good

Verified traveler

Stayed 2 nights in Jun 2020
Response from FHA on Aug 17, 2020
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveler

Traveled with partner
We had a nice room and the location is great. On the other side, the room could have been cleaned during our stay and there was no reception. The hotel was also renovated during our stay, which we did not know.
Stayed 4 nights in May 2020

10/10 Excellent

Alison

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020
Response from Maria on Feb 20, 2020
Dear Alison.Thank you for taking of your time. We are happy to hear that you enjoyed your stay. Team Frogner House wish you a warm welcome back.

10/10 Excellent

Konstantinos

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay near city center.
The apartments are recently renovated and have everything a business traveler or family wants. The location is 10 minutes walk from the city center and the stuff members are always helpful. Self check in process is available.
Stayed 2 nights in Jan 2020
Response from FHA on Jan 18, 2020
Dear Konstantinos.Thank you for taking of your time. We are happy to hear that you enjoyed your stay. We will take your feedback with us further in our work to become even better. Team Frogner House wish you a warm welcome back. Best regards

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Should be better for the value
The staff was the most helpful, friendly, and useful I have ever had at a hotel/place in Norway, kudos for this people! The apartments are a bit dated and could use a little better cleaning. I was in 2 different ones, and there is not much difference between a double and a single, you just get more towels and bed covers, but the size is almost the same (not worth paying the difference, whatever it is). I just had 1 out of 2 elevators working, and it was quite slow. The trash disposal bins at the ground floor could be emptied out more frequently and cleaned better, as it always smell like trash around there. The laundry room is practical, it could also use some cleaning though. The room cleaning is at per request and it costs almost the same as 1 night, you can also pay 70 NOK for each extra towel, I thought all this was overpriced. The wifi in my first room was terrible, it got a bit better in the second room. The location is handy to be close the city center (on a main avenue, lots of buses go by) but it is horribly lonely at night, not really anything 2-3 blocks around, some real small grocery stores only. There should be some designated smokers area outside and not the entrance, which was always crowded with smokers and didn't give me a good impression. For a short (1 week tops) stay I think it is OK, but I suggest for longer stays in Stavanger renting an apartment closer to town, you'll get more insight of town, freedom, space and value for the money.
Stayed 10 nights in Oct 2019
Response from Paulo de Bettencourt on Nov 14, 2019
Dear Guest, We thank you for your time in providing us with your feedback and experience at Frogner House Apartments. It is crucial as it provides us with the necessary tools towards improvement. We are so sorry to hear that you experienced Internet issues on your first room and it was not as you had expected. We take this very seriously and will work to improve ourselves for the future. We also thank you for the comments with our facilities and services, as we will use them to improve our standards and quality of service. Regarding the smoking at the entrance, we apologize for the inconvenience that it caused you. Rest assure we will use your comments to better serve our guests and we are looking forward in welcoming you back to Frogner House Apartments. Kind Regards, Paulo FHA Front Office Team

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Nice and spacious
This apartments I stayed is nice and spacious than what I expected. The only issue I had, the hot water in shower is not hot enough and room lights are not bright enough.
Stayed 2 nights in Oct 2019
Response from Paulo de Bettencourt on Oct 18, 2019
Dear Guest, Thank you for your time in providing us with your feedback and experience and for the preference in Frogner House Apartments! We constantly work into improvement and will take your feedback towards this objective. We again thank you for the preference and we look forward in welcoming you back to Frogner House Apartments! Mvh / Kind Regards, Paulo FHA Front Office Team

6/10 Okay

Milka

Stayed 16 nights in Aug 2019
Response from Linda- Frogner House Apartments on Sep 4, 2019
Hello Milka, Thank you for your review. We are happy to hear that you enjoyed your stay with us. We wish you a warm welcome back! Kind regards

10/10 Excellent

Kevin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019
Response from Linda- Frogner House Apartments on Aug 30, 2019
Hello Kevin, We are happy to hear that you enjoyed your stay with us. We wish you a warm welcome back! Kind regards,

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Response from FHA on Jul 6, 2019
Dear guest, thank you for your time! We are happy to hear that you enjoyed your stay with us. Team Frogner House wish you a warm welcome back. Best regards, Frogner House Apartments

8/10 Good

Yeonkyung

Liked: Cleanliness, property conditions & facilities, room comfort
Comport stay
Close to central, takes 5mins to walk. Room was renovated. Nearly brand new kitchen so you can cook yourself but there was no knife. We asked reception a knife for cooking they gave me cutlery knife. Service should be improved. The building still on renovation process but we did not hear any noise or gave us any inconvenience. I would stay again.
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveler

Stayed 1 night in Jun 2019
Response from Linda on Jun 25, 2019
Hi, Thank you for your time! We are happy to hear that you enjoyed your stay with us. Team Frogner House wish you a warm welcome back. Best regards, Frogner House Apartments

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Undergoing extensive renovation. Staff very nice, but there was drilling and other construction noise. Room was good with kitchenette, but it would be nice to have a luggage rack in the room.
Stayed 2 nights in May 2019
Response from Linda on May 28, 2019
Hi, Thank you for taking the time to give us your feedback. We are sorry to hear that we could not deliver up to your expectations. We will look into the matters and make sure we correct ourselves for the future. We hope to welcome you back another time. Best regards Frogner House Apartments

8/10 Good

M, Stavanger

Liked: Cleanliness, room comfort
Staff could be more friendly. Also in the middle of renovation so some facility not available
Stayed 3 nights in Oct 2018
Response from Team Front Office on Nov 12, 2018
Dear guest, Thank you for your feedback and comments. We will do our best to make your next experience with us better. Kind Regards, Team Front Office

10/10 Excellent

Trond

Business traveler
Liked: Cleanliness, room comfort
Stayed 5 nights in Jan 2024
Response from SO on Feb 13, 2024
Thank you for visiting Sirkus Renaa by Frogner House.We are happy you enjoyed your stay.Team FHA hope to see you again .

10/10 Excellent

Mark

Traveled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2023
Response from SO on Feb 13, 2024
Thank you for visiting Sirkus Renaa by Frogner House.We are happy you enjoyed your stay.Team FHA hope to see you again .

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in Dec 2023
Response from SO on Feb 13, 2024
Thank you for visiting Sirkus Renaa by Frogner House.We are happy you enjoyed your stay.Team FHA hope to see you again .

10/10 Excellent

Eivind

Stayed 2 nights in Dec 2023
Response from TEAM FHA on Mar 2, 2024
Thank you for visiting Sirkus Renaa by Frogner House.We are happy you enjoyed your stay.Team FHA hope to see you again .

8/10 Good

Astrid

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Alt var veldig bra, men litt forstyrrende lyd fra kjøleskapet.
Stayed 1 night in Dec 2023
Response from TEAM FHA on Mar 2, 2024
Thank you for visiting Sirkus Renaa by Frogner House.We are happy you enjoyed your stay.Team FHA hope to see you again .

10/10 Excellent

Christine Marie

Stayed 1 night in Dec 2023
Response from TEAM FHA on Mar 2, 2024
Thank you for visiting Sirkus Renaa by Frogner House.We are happy you enjoyed your stay.Team FHA hope to see you again .

10/10 Excellent

Hege

Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2023
Response from TEAM FHA on Mar 2, 2024
Thank you for visiting Sirkus Renaa by Frogner House.We are happy you enjoyed your stay.Team FHA hope to see you again .

10/10 Excellent

Ragnvald

Business traveler, Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2023
Response from TEAM FHA on Mar 2, 2024
Thank you for visiting Sirkus Renaa by Frogner House.We are happy you enjoyed your stay.Team FHA hope to see you again .

8/10 Good

Ole, Indre Arna

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from TEAM FHA on Mar 2, 2024
Thank you for visiting Sirkus Renaa by Frogner House.We are happy you enjoyed your stay.Team FHA hope to see you again .

8/10 Good

Irene

Traveled with group
Liked: Cleanliness, room comfort
Flott
Anbefaler stedet for alle, fint og rolig. Samlokalisert med Sirkus Renaa, som serverer masse godt.
Stayed 3 nights in Nov 2023
Response from Elina on Dec 5, 2023
Dear Irene, thank you for staying with us and for your feedback. We really appreciate it! Hope to welcome you back again. With best regards, Frogner House Apartments

4/10 Poor

Ole Jørgen K

Liked: Cleanliness
Disliked: Room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Øyvor

Traveled with family
Liked: Cleanliness, room comfort
Hyggelig sted og smilende betjening. Leiligheten passet oss veldig bra.
Stayed 1 night in Nov 2023
Response from Elina on Dec 5, 2023
Kjære Øyvor, takk for at du valgte å bo hos oss og for din tilbakemelding. Det setter vi stor pris på! Håper vi kan ønske deg velkommen tilbake igjen. Med vennlig hilsen, Frogner House Apartments

10/10 Excellent

Miriam

Stayed 1 night in Nov 2023
Response from SO on Feb 13, 2024
Thank you for visiting Sirkus Renaa by Frogner House.We are happy you enjoyed your stay.Team FHA hope to see you again .

8/10 Good

Anjerd

Stayed 1 night in Nov 2023
Response from so on Feb 13, 2024
Thank you for visiting Sirkus Renaa by Frogner House.We are happy you enjoyed your stay.Team FHA hope to see you again .

10/10 Excellent

Ann Sofi

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Billig og nære sentrum
Stayed 3 nights in Nov 2023
Response from Elina on Dec 5, 2023
Kjære Ann Sofi, takk for at du valgte å bo hos oss og for din tilbakemelding. Det setter vi stor pris på! Håper vi kan ønske deg velkommen tilbake igjen. Med vennlig hilsen, Frogner House Apartments