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Reviews of Smarthotel Forus

3 out of 5
Smarthotel Forus
Luramyrveien 12, Forus, Sandnes

Reviews

8.0

Very Good

Rating 10 - Excellent. 285 out of 1002 reviews" "
Rating 8 - Good. 446 out of 1002 reviews" "
Rating 6 - Okay. 198 out of 1002 reviews" "
Rating 4 - Poor. 51 out of 1002 reviews" "
Rating 2 - Terrible. 22 out of 1002 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Andrew, Conwy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Amy

Liked: Staff & service
I stayed in small double room, which was really small. I noticed all rooms are small for this chain hotel. 20min walk from train station, which I find quite far. Not 24 hr reception.
Stayed 1 night in Sep 2023
Response from Smarthotel Forus on Sep 19, 2023
Hei,Takk for din tilbakemelding, vi setter stor pris på den!

6/10 Okay

Amy

Liked: Staff & service
Stayed in a single, room was small but was sufficient for me. The room was dark even though I turned on all the lights. I did want to open blinds, don't want anyone to see inside, blinds were dusty. I did a thorough wipe of the room, wasn't fully cleaned. I didn't pay for breakfast. Saw leftover breakfast left on the table for a long time, no one cleared them.
Stayed 1 night in Sep 2023
Response from Smarthotel Forus on Sep 19, 2023
Hei,Takk for din tilbakemelding, vi setter stor pris på den!

8/10 Good

James, West Chester

Liked: Cleanliness, staff & service, property conditions & facilities
It was fine.
Stayed 1 night in Jun 2023
Response from Smarthotel Forus on Jun 19, 2023
Hello James,Thank you for the feedback! Glad to hear you had nice stay with us.

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 1 night in Jun 2023
Response from Smarthotel Forus on Jun 15, 2023
Dear Bruce,Thank you for the feedback, we appreciate it. Happy to hear you had a good stay

10/10 Excellent

Yesser, Santa Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Great place at convenient location. Offers great breakfast buffet.
Stayed 3 nights in Jun 2023
Response from Smarthotel Forus on Jun 7, 2023
Dear Yesser,Thank you for the feedback, we appreciate it. Happy to hear you had a great stay with us and enjoyed our breakfast. Welcome back!

2/10 Terrible

Bradley

Stayed 1 night in Oct 2022
Response from Team Forus on Nov 29, 2022
Hei :)Takk for din tilbakemelding.Vi beklager at du ikke var fornøyd med ditt opphold hos oss.

10/10 Excellent

Dodangoda Liyanage Don Abheya Ravi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An electric kettle in the room would be great, keep up the great work.
Stayed 2 nights in Oct 2022
Response from Team Forus on Oct 21, 2022
HiThank's for your feedback.So nice to hear that you had a nice stay with us.We look forward to welcoming you back on a later occasion.

10/10 Excellent

Aidan

Stayed 4 nights in Aug 2022
Response from Smarthotel Forus on Sep 15, 2022
HeiTakk for din tilbakemelding, Vi setter stor pris på den :)

10/10 Excellent

Solveig

Liked: Staff & service, property conditions & facilities, room comfort
Great "micro hotel" not far from Sola Airport
Needed a room for myself near Sola Airport Stavanger, and this was perfect. Great rate, tiny room with tiny bathroom- which is how I live at home. Nice, clean and modern. Friendly staff, easy check-in and -out. Breakfast optional (great selection) and free coffee in the am. Huge breakfast room. Ice available in reception. Right next to Kvadrat shopping center. Would definitely stay again
Stayed 1 night in Jul 2022
Response from Team Forus on Aug 8, 2022
Dear Solveig, We are delighted to see that you are happy with your residence at Smarthotel Forus. We hope to see you again soon. Have a nice day :) Med vennlig hilsen/ Best regards Team Forus

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
room small
Stayed 3 nights in Jun 2022
Response from Team Forus on Jul 5, 2022
Takk for din tilbakemelding, vi setter stor pris på den!

10/10 Excellent

David

Stayed 1 night in Jun 2022

10/10 Excellent

Are

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Team Forus on Jul 5, 2022
Takk for din tilbakemelding, vi setter stor pris på den!

10/10 Excellent

MANTAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from Team Forus on Mar 16, 2022
Hei, Takk for din tilbakemelding, vi setter stor pris på den! Så hyggelig å høre at du har hatt et fint opphold hos oss.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Team Forus on Dec 21, 2021
Hei, Takk for din tilbakemelding, vi setter stor pris på den!

6/10 Okay

Verified traveler

Business traveler
Disliked: Room comfort
Stayed 1 night in Dec 2021
Response from Team Forus on Dec 21, 2021
Hei, Takk for din tilbakemelding, vi setter stor pris på den!

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
SmartHotel Forus
Clean Not very soundproof
Stayed 1 night in Nov 2021
Response from Smarthotel on Nov 13, 2021
Thank you for the feedback, we appreciate it.

10/10 Excellent

Charles

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Frode Aas

Business traveler
Liked: Cleanliness, staff & service, room comfort
The first room I got, the electrical card main switch did not work, but I got a new room and there everything was ok.
Stayed 1 night in Sep 2021
Response from Smarthotel on Nov 13, 2021
Thank you for the feedback, we appreciate it.

4/10 Poor

LOUI

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Hotel was good but no curtains means light at 5am
The stay was ok. Staff was great and helpful and this would have been an amazing stay about from one REALLY important thing. The blinders did not keep the light out of the room. That means that in a place where in certain months there are 18-19 hours of day it is impossible to sleep after 5am. It makes 0 sense that rooms only have blinders and not blackout curtains. I was not able to sleep after 5 am. Would not go again!
Stayed 1 night in Aug 2021
Response from Smarthotel Forus on Sep 7, 2021
Thank you for your feedback, we appreciate it!

8/10 Good

Arwe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2020
Response from Smarthotel on Jul 22, 2020
Hei, Takk for din tilbakemelding, vi setter stor pris på den!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2020
Response from Smarthotel on Jul 17, 2020
Hei, Takk for din tilbakemelding, vi setter pris på den!

8/10 Good

Peter Kim

Liked: Staff & service
Stayed 4 nights in Jun 2020
Response from Smarthotel on Jul 17, 2020
Hei, Takk for din tilbakemelding, vi setter pris på den!

8/10 Good

tone benedikte

Liked: Cleanliness, staff & service
Very good service from staff
Stayed 1 night in Apr 2020
Response from Smarthotel Forus on Apr 25, 2020
Hello, Thank you for the feedback, we appreciate it.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
good practical solution for a short stay, good value for money
Stayed 1 night in Feb 2020
Response from Smarthotel on Feb 27, 2020
Hello, Thank you for the feedback, we appreciate it.

8/10 Good

Dave, Austin, TX

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great price but the room is tiny and comes with zero amenities apart from a TV. No coffeemaker, no alarm clock, no USB outlet for phone charging. You can definitely hear your neighbors. However, the room was very clean and the bed very comfortable. The bathroom was small but nice. Breakfast was great!
Stayed 3 nights in Nov 2019
Response from Smarthotel Forus on Dec 4, 2019
Hello, Thank you for the feedback, we appreciate it. I'm glad to hear you liked the breakfast and that the bed was comfortable. I'm sorry that you weren't happy with the room amenities. We also have superiorrooms that have a coffemaker and fridge. Hope to see you for your next visit in Stavanger area.

8/10 Good

LeeM, Seattle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's all you need for a good night's sleep and a clean up after being on the road, which is what I used it for.
Stayed 1 night in Aug 2019
Response from NJ on Aug 27, 2019
Dear LeeM, Thank you for taking the time and to give us your opinion. This means a lot to us! We are delighted to see that you are happy with your residence at Smarthotel Forus. We hope to see you again soon. Have a nice day! Team Forus

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019
Response from NJ on Aug 27, 2019
Dear guest Thank you for taking the time and to give us your opinion. This means a lot to us! We are delighted to see that you are happy with your residence at Smarthotel Forus. We hope to see you again soon :) Have a nice day!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to shopping centre and staff helped with secure bicycle storage. Good evening options at budget prices.
Stayed 1 night in Jul 2019
Response from Smarthotel on Aug 3, 2019
Hello, Thank you for the feedback, we appreciate it. Hope you will visit us soon :-)

10/10 Excellent

Paulius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
God location easy access
Very good location, close to Kvadrat shopping mall. Clean and cosy, free coffees and snacks.
Stayed 1 night in Jul 2019
Response from Smarthotel on Aug 3, 2019
Hello, Thank you for the feedback, we appreciate it. Hope you will visit us soon :-)

8/10 Good

Flemming

Liked: Staff & service, property conditions & facilities
I will be back...
In generel I had a fine stay and I will book at this hotel again.
Stayed 2 nights in Jun 2019
Response from Smarthotel Forus on Jun 27, 2019
Hello, I'm glad to hear that you were happy with your stay. We appreciate every feedback we get, thank you! You are welcome to our hotel at any time :-)

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, room comfort
Not so good
The room was poorly cleaned. Dust on all horizontal areas like the bed table, table etc. There was a bottle print on the bed table and also a human hair laying here. It was not good. I felt for cleaning all surfaces I would touch on the bathroom, and also the remote control. AC did not work as intended It was too hot in my room, despite the fact I turned the temperatur all the way down
Stayed 1 night in Jun 2019
Response from Smarthotel Forus on Jun 25, 2019
Hello, I'm sorry to hear about your bad experience at our hotel. We appreciate your feedback and strive everyday to give our guests the best experience. I have talked to the housekeepings boss, and she will take it further with the right person. Do you mind to give me your roomnumber that you had for your stay?

8/10 Good

Yau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two-day Stay in Smarthotel
Room was a bit crampy, especially the tiny wash basin in the corner of the bathroom. Heater was not working but the ever helpful receptionist managed to get us a portable one. The common area to get our tea coffee milk and snacks is a nice touch to the feel of this modern hotel. Overall we have a good stay but find the drive to town a bit far.
Stayed 2 nights in May 2019
Response from NJ on May 28, 2019
Dear Yau, Thank you very much for taking the time to give us your candid review of your stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We are sorry to hear that we could not meet your expectations of the size of our rooms. We are fully aware that the room solution might come off as too small for some guests. This is a part of our hotel concept; in which our small – but effective – rooms can be offered at low rates. I will reccomend you to book a family room for your next visit. We hope you will come back to us if you visit Stavanger / Sandnes in the future so we can get the opportunity to enhance your perception of us and give you a more positive experience. Kind regards Team Forus

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2019
Response from NJ on Mar 29, 2019
Hello, Thank you for your response. We will appreciate if can give us some advise for how we can improve our service so would like to visit us again. We will be happy to see you soon :) Best regards Team Forus

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for business trips! Everything you need is on site, affordable and the staff are very friendly.
Stayed 4 nights in Oct 2018
Response from Pauline on Oct 30, 2018
Hi, We appreciate your feedback. Thank you and have a nice day ahead! :-)

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
The hotel is good and what you need for a reasonable price for location. Only problem encountered in rooms I have stayed in is lack of working TV channels, roughly only 4 work fully. Told hotel and they said this is to be looked into, not staying there again till November so can't confirm if fixed or not.
Stayed 3 nights in Sep 2018
Response from Smarthotel Forus on Oct 26, 2018
Hello Neil, I am sorry to hear of the lack off TV channels. We have spoken to our department that works with the TV channels, and they should work now. If this happends at your next stay again, just let us know and we will try to fix it as soon as possible. See forward to your next stay.

6/10 Okay

Torgrim

Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in Sep 2018
Response from Smarthotel Forus on Oct 2, 2018
Dear Torgrim, Thank you for your feedback of your stay at Smarthotel Forus. We appreciate every one of them. I hope to see you at your next visit in Stavanger. Have a nice day!

8/10 Good

Sanfrid

Scavenger stay
Very good!
Stayed 2 nights in Aug 2018
Response from Smarthotel Forus on Sep 25, 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveler

Essentials
It was basic essentials. Nothing more nothing less which was perfect. Room was quaint. The breakfast could be better, but it was offered! Overall, everything you need is here. They also have bikes and the harbor town of Stavanger is just a short bus ride away!
Stayed 2 nights in Aug 2018
Response from Smarthotel Forus on Aug 28, 2018
Hello, Thank you for staying with us. Im glad to hear that you enjoyed your stay. We always try to imporve the breakfast, and appriciate your feedback. Hope you will come back to us at your next visit in Stavanger.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2018
Response from Viktoria on Sep 25, 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for a fair price
Stayed 1 night in Aug 2018
Response from Viktoria on Sep 25, 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2018

6/10 Okay

Rune

Liked: Cleanliness, staff & service
Renovation until 2100 not acceptable
Stayed 3 nights in Feb 2018

10/10 Excellent

Maria Elena , Smarthotel Stavanger, Norway

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atention, Kindness and very conmfortable rooms!!
Was a very very good experience!! The receptionists were very educated and gentil and lovely persons!! Is amazing to feel like you are in home!!
Stayed 2 nights in Oct 2017

6/10 Okay

Espen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Michael

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Smart and cheap, but you get what you pay for
The room was SO small and my wall heater didn't work. It was cold in my room but the blanket was good and kept me warm at night

8/10 Good

Don, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & Practical Hotel Near Airport
Easy check in process. Comfortable and clean room. This is a good hotel if you want to be near the airport and are needing overnight accommodations.

8/10 Good

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Small but convenient
Smarthotel is clean, new, and comfortable. The hotel is only about 10-15 minutes drive away from Stavanger, which is quite convenient. Front desk service was great. The only possible downsides were that the rooms were extremely small, and the hotel is in a bit of an industrial feeling area. Neither of these matter for a quick overnight stop and a place to sleep. I would not hesitate to go back.

8/10 Good

JC, Aus

Liked: Cleanliness, staff & service, room comfort
Great location, good price
Great value for money. Room was quite small but all that was required for a short stay. Staff were helpful and the hotel is conveniently located next to a large shopping centre.

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort