Ratings based on 255 Verified Reviews

4.2 out of 5
89% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Grand Junction, CO

good breakfast but hotel smells like cigarettes

Posted Apr 6, 2018
the lobby, hallways and elevator smell like cigarette smoke, The room was very small. Breakfast was good and the room was clean
Comment from Hotel Management
Apr 8, 2018 by Diane White, Hotel Management
We're sorry you were unhappy with your recent visit and we'll work hard to fix the smell issue you experienced. If you choose to visit us again, please let us know in advance and we would be happy to reserve a larger room for you. We have over 13 different room types that range up to 1200 sq ft. Thank you again and we hope you give us another opportunity to exceed your expectations.
5 out of 5
Recommended
for Everyone
by A verified traveler from Rock Springs

Overnight Getaway

Posted Apr 3, 2018
The staff was awesome, the housekeepers were great! Our room was very clean and comfortable! Thank you for making the stay very enjoyable....we will definitely return to this hotel!
Comment from Hotel Management
Apr 4, 2018 by Diane White, Hotel Management
Thank you so much for such a wonderful review! It was our pleasure having you with us! We will continue to work hard to exceed your expectations and look forward to seeing you next time!
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice and close to the ski slopes parking.

Posted Feb 15, 2018
Easy in and easy out. Close to downtown and the slopes. Excellent breakfast!!! Except the fake eggs . Everything else was excellent. Friendly staff.
Comment from Hotel Management
Feb 15, 2018 by Diane White, Hotel Management
Thank you so much for the wonderful review! It was our pleasure having you with us! We will continue to work hard to exceed your expectations and hope to see you again next time!
5 out of 5
by A verified traveler

Posted Jan 16, 2018 on Hotels
Fun relaxing.
Comment from Hotel Management
Jan 19, 2018 by Diane White, Hotel Management
Thank you for your comment! We look forward to seeing you next time!
4 out of 5
Recommended
for Getaway With Friends
by A verified traveler

This traveler left a rating score only Posted Jan 16, 2018 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 10, 2018 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from Midlothian, TX

Posted Jan 3, 2018
Great so far. We were upgraded to a suite on this last minute booking. Great setup
Comment from Hotel Management
Jan 3, 2018 by Diane White, Hotel Management
Thank you for taking the time to leave a review! I will share your comments with the rest of the staff and will continue to work hard to exceed your expectations. Thank you again!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 9, 2017
The staff was very welcoming and made our experience a positive one. I would recommend this hotel to anyone coming to town anytime soon.
Comment from Hotel Management
Dec 11, 2017 by Diane White, Hotel Management
Thank you so much for your comments! It was our pleasure having you with us! We will continue to work hard to exceed your expectations and hope to see you again next time!
2 out of 5
by Ilona

Room 132 Steamboat Springs

Posted Oct 20, 2017 on Hotels
Room 132 was below the breakfast area. 5 am the staff started working, we heard every chair moved above our head. It was terrible...
5 out of 5
Recommended
for Everyone
by A verified traveler from Englewood CO

Nice Hotel, lodge type feel

Posted Oct 6, 2017
Pros: comfortable enough for a single night stay, good feel, great facilities.
Cons: better signage on the "Main" entrance under the canopy to indicate where the elevator is for the main desk, as it was upstairs. Add mini-fridges
Location: Right on the main road in Steamboat Springs, close to anything you plan to do in Steamboat Springs
We visited in the fall of 2017, it was easy to locate. Check-in was a bit odd, as you have to go upstairs to get to the desk, but there is an elevator down the hall in the area with the rooms. Just a bit odd, but we used the stairs. Great facilities, nice enough room. No mini fridge in the room, so no doggy bag from dinner. Great continental breakfast. Overall we really liked the place.
Comment from Hotel Management
Oct 9, 2017 by Diane White, Hotel Management
Thank you so much Doug for taking the time to leave a review! It was our pleasure having you with us! I have shared your comments with the entire staff and we will continue to work hard to exceed your expectations. Thank you again and we hope to see you next time!