Ratings based on 490 Verified Reviews

3.8 out of 5
75% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Colorado

Weekend getaway

Posted Apr 30, 2017
Pros: it had an extra blanket to use as a curtain
Cons: Being honest and having better customer service
Location: The city is awesome with great restaurants and art galleries.
We got there early and asked if we could check in, the clerk said not till after 4 pm. we were early so it was ok. I had asked for a room with a view and she said there would be no problem. We got back at 335 and a different clerk was there and we got to check in. Got to our room and we were placed in the basement. had a great view of the car license plates in the parking lot. asked for another room and was denied because we book through expedia instead of the hotel itself. we settled in for the night and then the outside lights came on and there was an outside light that blinded our room turning night into day.The room only had slat blinds and no curtains so we put a blanket to help darken the room. Then later that night a family with kids checked in and turned their room into a race track and ran for hours. Those same kids that kept us up then woke up early started to run again. Oh and our bed was like a brick. and the heater was so loud as it came on and off. Overall it was a very bad experience for us.
Comment from Hotel Management
May 3, 2017 by Management, Hotel Management
Dear Deborah, We apologize that you did not have a comfortable stay. This certainly is not what most guests experience at our resort. We wished this information was brought to our attention. Our front desk is very quick and diligent to get a manager or supervisor to handle any issue or situation you have during your stay with us. Again thank you for your review as it helps us to be a better resort. We hope that you will consider staying with us again so that we have another opportunity to provide you with superior service & accommodations. Best Regards, Legacy Vacation Club
3 out of 5
Recommended
for Everyone
by A verified traveler from Colorado Springs, CO

Decent Hotel for the Money

Posted Mar 29, 2017
Pros: Room was pretty clean.
Cons: Could use some updating.
Location: The town of Steamboat is close. Shopping and dining downtown. There are hot springs within 20 minutes and fishing is close.
My family of 4 stayed there for 5 days and went skiing. The Hotel was in decent condition and was kept fairly clean. They had a shuttle to and from the ski mountain so that was a very nice addition.
Comment from Hotel Management
Mar 31, 2017 by Management, Hotel Management
Dear Ryan, Thank you for choosing to vacation at Legacy Vacation Club and for your feedback! We are in the process of upgrading several areas in and around the resort. As we constantly making upgrades to the property and the resort, we hope that you will visit us again in the future. Best Regards, Legacy Vacation Club
4 out of 5
Recommended
for Everyone
by A verified traveler from JR

close to skiing

Posted Mar 21, 2017
Room adequate, no dishwasher . Placed on 4 th floor so sort of a hike . Front desk not very enthusiastic as some hotels I stayed at . Place was clean . Hot tub crowded .
Comment from Hotel Management
Mar 21, 2017 by Management, Hotel Management
Dear Skier, Thank you for choosing to vacation at Legacy Vacation Club and for your feedback! Our goal is to provide exceptional vacation experiences that will give you memories of a lifetime. We appreciate you taking the time to comment on the time you've spent at Legacy Vacation Club. We look forward to seeing you again on your next visit! Sincerely, Legacy Vacation Club Management
4 out of 5
Recommended
for Everyone
by A verified traveler from NE

Father and sons ski trip.

Posted Mar 21, 2017
Pros: Price is always fair, great shuttle service, large parking lot when we come snowmobiling, friendly staff, clean rooms with kitchens,
Location: Lots of fun in Steamboat, great skiing, snowmobiling, shopping for the wife, and great food.
We have stay at the Hill Top 5 times in the last 8 years. The rooms are always clean and nice. The 2 bedroom suites have 3 bathrooms works well when we have 5 people staying together. The hotel is located between downtown Steamboat and the base of the mountain. We use the Hotel shuttle service to take us to the mountain skiing and in the evening we use the shuttle to take us to any restaurants in the area.
Comment from Hotel Management
Mar 21, 2017 by Management, Hotel Management
Dear David, Thank you for your comments and feedback. We are pleased you enjoyed your stay at Legacy Vacation Club. We look forward to seeing you again on your next visit! Legacy Vacation Club Management
3 out of 5
Recommended
for Everyone
by A verified traveler

Great location with excellent views

Posted Mar 19, 2017
Suites need dishwashers, Game room needs some updating and TLC. Pool was great fun!
Comment from Hotel Management
Mar 21, 2017 by Management, Hotel Management
Thank you for choosing to vacation at Legacy Vacation Club and for your feedback! We are in the process of upgrading several areas in and around the resort. As we constantly making upgrades to the property and the resort, we hope that you will visit us again in the future. Best Regards, Legacy Vacation Club
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect mountain views

Posted Mar 14, 2017
The hotel was very clean and the rooms for very spacious with great views of the mountains. The staff were very helpful and polite. I would definitely stay there again and recommend it.
Comment from Hotel Management
Mar 17, 2017 by Management, Hotel Management
Thank you for the five star rating. We are pleased you chose us, Legacy Vacation Club, for your stay. We look forward to seeing you again on your next visit! Regards, Legacy Vacation Club Management
2 out of 5
by A verified traveler

Posted Feb 19, 2017
The maintenance and condition of the hotel was poor especially considering the expensive price of the room.
Comment from Hotel Management
Feb 22, 2017 by Management, Hotel Management
We apologize that your stay was unacceptable by your standards. Since we are unaware who you are, we encourage you to contact us to discuss this matter further with us. Your feedback is very important to us and we look forward to hearing from you.
4 out of 5
by Sarah

Great for the price!

Posted Feb 7, 2017 on Hotels
This hotel is close to downtown, the mountain resort, and also the hot springs. It's got a great pool and hot tubs that were never too crowded. Friendly staff, great relaxing lobby. Can't beat it for the price.
Comment from Hotel Management
Feb 10, 2017 by General Manager, Hotel Management
Dear Sarah, Thank you for your comments and feedback. We are pleased you enjoyed your stay at Legacy Vacation Club. We look forward to seeing you again on your next visit! Legacy Vacation Club Management
3 out of 5
by A verified traveler

Average ski condo

Posted Feb 4, 2017
The hotel is fine for the price. The staff was very nice and accommodating
Comment from Hotel Management
Feb 10, 2017 by Management, Hotel Management
Thank you for choosing to vacation at Legacy Vacation Club and for your feedback! Our goal is to provide exceptional vacation experiences that will give you memories of a lifetime. We appreciate you taking the time to comment on the time you've spent at Legacy Vacation Club. We look forward to seeing you again on your next visit! Sincerely, Legacy Vacation Club Management
4 out of 5
Recommended
for Couples
by A verified traveler from Las Vegas, NV

Quaint condo with great views of Steamboat.

Posted Jan 25, 2017
Pros: Rustic charm
Cons: More kitchen utensils
Location: Convenient location to downtown and the mountain
We enjoyed our stay at Steamboat Hilltop. It is a convenient location, and the staff were super friendly. We stayed in the studio loft, and it was a nice escape. The pool and hot tub were great. We will definitely stay again when we need a place to stay in Steamboat.
Comment from Hotel Management
Jan 27, 2017 by Management, Hotel Management
Dear Lace, Thank you for choosing to vacation at Legacy Vacation Club and for your feedback! Our goal is to provide exceptional vacation experiences that will give you memories of a lifetime. We appreciate you taking the time to comment on the time you've spent at Legacy Vacation Club. We look forward to seeing you again on your next visit! Sincerely, Legacy Vacation Club Management