OK place, but watch out for the add-ons
Posted Apr 1, 2017
The place is alright. Nothing fancy, but clean and convenient, and that's important. However, when we arrived we were given tickets to the hot spring pool across the road with a cherry "Here's you tickets to the hot springs!" We thought they were complimentary, because that is exactly how it sounded when she gave us the tickets. We were shocked to see nearly $40 added to our bill on check-out. We hadn't planned on visiting the spring on this trip, but when we got the tickets we went. If we hadn't gone, that would have been $40 out of pocket for nothing.
Comment from Hotel Management
Apr 20, 2017 by Greg, Hotel Management
We deeply apologize for any misunderstanding here. We don't make anything on the resale of hot springs passes. Simply a convenience we offer our guests. We are generally incredibly clear that this isn't included, so sorry you didn't realize it at the time. Thanks for commenting that our property is clean and convenient. We work hard to deliver amazing guest experiences.