Ratings based on 390 Verified Reviews

4.3 out of 5
88% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Perfect for skiing

Posted Mar 21, 2017
Toilet ran every 30 minutes all night long keeping up awake. Other than that a perfect location to get on and off the slopes quickly. Free shuttle to take you into town. All employees were very friendly.
Comment from Hotel Management
Mar 22, 2017 by SSR MGR, Hotel Management
Thank you for visiting and for sharing your experience with us. We're pleased to hear that you enjoyed your experience. We apologize that the toilet kept you up and appreciate your sharing that feedback with us. We wish you a wonderful summer season and hope that we will see you again. Warm Wishes,
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel near everything

Posted Mar 17, 2017
The place to stay. At the bottom of the lifts with easy access to shops, food and anything you need. Staff was so friendly and the hotel restaurants were amazing
Comment from Hotel Management
Mar 20, 2017 by SSR MGR, Hotel Management
Thank you for visiting and for sharing your response! We appreciate your business and hope that we will see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Step out of the elevator and ski!

Posted Mar 13, 2017
Best location in Steamboat for access to the slopes.
Comment from Hotel Management
Mar 14, 2017 by SSR MGR , Hotel Management
Thank you for sharing your experience with us. Were thrilled to hear that you enjoyed your visit! We hope that the mountain treated you well and that we will see you again soon. Warm Wishes,
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice location and lovely staff

Posted Feb 28, 2017
Our favourite hotel in Steamboat. Very friendly staff
Comment from Hotel Management
Mar 1, 2017 by SSRMGR, Hotel Management
Hello! Thank you for joining us. We're pleased to hear that you enjoyed your visit. Thank you!
5 out of 5
Recommended
for Everyone
by A verified traveler

Ski in and out very convenient

Posted Feb 26, 2017
Concierge was excellent helped us with accommodations for dinner every night. The shuttle service was wonderful took us to restaurants and brought us home. It was ski in and ski out right from the bottom of the left… Very convenient.
Comment from Hotel Management
Feb 27, 2017 by SSRMGR, Hotel Management
Hello! Thank you for visiting and for sharing your experience. We appreciate your business and look forward to welcoming you and your family back in the future. Cheers!
3 out of 5
Recommended
for Families
by A verified traveler

Posted Jan 17, 2017
Pros: location
Cons: needs to be renovated/upgraded.
Was told we would have a fireplace, and that was not the case. Room did not live up to expectations. Hotel is a bit outdated, but great location to the slopes.
Comment from Hotel Management
Jan 26, 2017 by SSR MGR, Hotel Management
Thank you for visiting and sharing your experience. We're sorry that our property did not meet your expectations. We understand that our property is getting a bit outdated and are proud to announce our property renovation that will begin in April. We hope that you'll consider visiting us again, when we re-open. Warm Wishes,
5 out of 5
by A verified traveler

Best location at base of mountain

Posted Dec 18, 2016 on Hotels
Top location for mountain activities. Store your skis/boards and grab them on way to slopes. Extremely friendly staff.
Comment from Hotel Management
Jan 8, 2017 by General Manager, Hotel Management
Thank you for staying and for sharing your review. We're please to hear that you enjoyed your visit and hope that you will keep us in mind when planning your next ski adventure.
5 out of 5
by A verified traveler from Highlands Ranch, CO

Comfortable and Cozy

Posted Nov 23, 2016 on Hotels
Since this was our first trip to Steamboat we weren't sure where to stay. Choosing the Sheraton was an excellent choice. We got a lot for the money. They have a shuttle to take you into town and the staff was always spot on with their recommendations. The only negative was the breakfast service in the little cafe. Since it's the off season, their regular restaurants weren't open for breakfast. We sat for more than ten minutes before we were offered coffee. We ended up going somewhere else.
Comment from Hotel Management
Dec 7, 2016 by General Manager, Hotel Management
Hello! Thank you for visiting and for sharing your response. We sincerely apologize that the breakfast service in the café did not meet your expectations. We appreciate your business and hope that we will see you again. Warm wishes for a wonderful holiday season.
5 out of 5
by A verified traveler

Posted Nov 21, 2016 on Hotels
Comment from Hotel Management
Dec 7, 2016 by General Manager, Hotel Management
Thank you! Happy Holidays!
5 out of 5
by A verified traveler

Great place to stay!

Posted Nov 14, 2016 on Hotels
We just had a quick night stay. had a wonderful dinner and excellent apple pie at the restaurant. great drinks and great staff.
Comment from Hotel Management
Dec 7, 2016 by General Manager, Hotel Management
Thank you for joining us and for mentioning our apple pie! We appreciate your business and hope we will see you again! Warm Wishes,