Ratings based on 445 Verified Reviews
3.8 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
for Familiesby A verified traveler from pgh
Posted Sep 22, 2017
Pros: Breakfast service
Cons: carpending/car parking
Location: Botanical Garden
I had to switch rooms because the first room had a hole in the wall for plumbing repair jobs.
by A verified traveler
Outdated interior and rude staff.Posted Sep 12, 2017 on Hotels
There were no double beds nor a kettle. Everything in the room was old and outdated. The hotel came up on the search with free parking but they do not have free parking! The man on the reception was very rude and unhelpful. Avoid!
by Scoundrel from Bristol, UK
lovely traditional hotel in a lovely areaPosted Jun 28, 2017 on Hotels
Can't fault a second of our stay. A traditional hotel in a high end area of Berlin. Great, super-helpful staff (whom are multilingual if your German isn't great) and a nice, functional room. We will visit again.
Posted May 26, 2017 on Hotels
Excellent location for public transportation and walking distance to shopping areas. Love that place
Good hotel, friendly staffPosted May 15, 2017 on Hotels
Booked last minute, 2 single beds in double room was the only option. Next day they upgraded free to large family room. Good value for money. I was charged an extra £8 as city tax!! Not mentioned on Hotel.com system.! Close to a large mall, Lidl and bus/ metro stations. A kettle in the room would make it perfect. Nearby bakery canteen for breakfast and coffe, much cheaper than their €12 each.
Hostel-like Room with BenefitsPosted May 2, 2017 on Hotels
For a customer, who is used to basic amenities like a coffee maker and a small fridge in the room, this hotel was austere and outdated. The staff was generally argumentative over minor issues and unaccommodating about requests without an essential customer service attitude. Staff busied themselves with invisble (to the customer) work, sitting at the computer, rarely looking up when one approached the desk... The advantages of the hotel are the location and easy access to public transportation, stores, and restaurants. For the price, you are basically getting a hostel-like room with a TV, WiFi, and easy access to the city's attractions. If budget minded, this is an "ok" option.
by A verified traveler
Good value for money, business trip on budget.Posted Mar 13, 2017 on Hotels
Good value for money. We were there for business trip.
for Everyoneby A verified traveler from Germany
Nice Hotel Close to the City EvPosted Dec 28, 2016
I have to Leave the Hotel 2 Days before becauce my son wants to visit Hamburg with me.I ask the Stuff of the Hotel if they are able to Return my some money.The answer was This has to be Expedia
for Everyoneby A verified traveler
Nice hotel, great areaPosted Dec 13, 2016
The hotel is fantastic and in a great area. It is safe, close to all public transportation, great shopping and right near FU (university).
for Everyoneby A verified traveler from US
American in BerlinPosted Nov 29, 2016
Novum Ravenna was clean, conviently located and has a delightful Italian restaurant attached.