In-room safe, desk, iron/ironing board, free WiFi
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Reviews of Hotel Bürgerhaus

Hotel Bürgerhaus
Hessenring 27a, Steinbach, HE

Reviews

5.4
Rating 10 - Excellent. 1 out of 13 reviews" "
Rating 8 - Good. 1 out of 13 reviews" "
Rating 6 - Okay. 5 out of 13 reviews" "
Rating 4 - Poor. 4 out of 13 reviews" "
Rating 2 - Terrible. 2 out of 13 reviews" "

7.0/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Graeme

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very outdated- Not a Hotel
I would not call this a hotel - at best it is an outdated B&B . Room and bathroom was really outdated and not very clean. Not a comfortable place to stay. Staff/owners were helpful enough but I would not stay here again. Looks like the building is part of a block of council flats . Very disappointed that this place is on the Hotels.com website
Stayed 4 nights in Sep 2018
Response from choi on Oct 6, 2018
We will remodeling on Oct. 2018 Thank you..

2/10 Terrible

Verified traveler

Disliked: Room comfort
We ended up paying for two nights extra even though we had called ahead by a week an warned them on of the fellow was arriving a day late and leaving a day early. The place was OK. The wifi turned off at 9:30 PM and was spotty until 7 AM the following morning....this happened every day.
Stayed 6 nights in Sep 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay
When the owner needs to have a golf club outside in the hallway it ain't good. Plus he tryed to charge me twice. At the desk for 3 hours ringing bank and trying to explain to him he had my money. Next day he said he had it. No apology no notting. Avoid

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Sehr einfacher Standard. In dem Rahmen Ok.
Stayed 3 nights in Jul 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019
Response from anton on Mar 20, 2019
Dear Sir, Thank you for your stay in Hotel Bürgerhaus. Best Regards, Hotel Bürgerhaus

6/10 Okay

Rudolf

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Nettes Garni, bemühtes Personal, Zimmer spartanisch eingerichtet. Für einen kurzen Aufenthalt vollkommen OK.
Stayed 1 night in Jan 2019
Response from anton on Jan 29, 2019
Vielen Dank, dass Sie unser Hotel genutzt haben.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel.
Excellent.
Stayed 4 nights in May 2018
Response from anton on Jul 17, 2018
Thank you sir...

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Preis-Leistung sehr schlecht, nie wieder
Die Zimmer haben das Flair der 60er, weit ab von modern. Das Internet im Hotel ist schlecht, es ist laut. Es wird nicht auf Sauberkeit geachtet. Hoteleigene Parkplätze sind nicht vorhanden. Der Preis >80€ ist schlicht eine Frechheit.
Stayed 4 nights in Jan 2018

4/10 Poor

tine, Odense

Disliked: Cleanliness, property conditions & facilities, room comfort
For dyrt til niveauet

6/10 Okay

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

tevfik murat, ankara

fiyat çok iyi ise kal bence
Küçük bir otel, tren istasyonuna 2 km yürümek gerekiyor. fiyat ucuz ise kalınabilir.

4/10 Poor

cps, rotterdam

Disliked: Staff & service, property conditions & facilities
hotel is gevestigt in een flatgebouw. buurt is afgelegen. kamers zijn wel groot en voldoen. retaurant is in de buurt. Prijs/kwaliteit is niet goed. Voor zo'n hotel is de prijs veels te hoog. De mensen die het hotel runnen zijn vriendelijk, maar ze spreken de talen niet.