Ratings based on 72 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
for Couplesby A verified traveler from Boston MA
Paradise in the MountainsPosted Sep 6, 2017
Pros: Gorgeous views, friendly waitstaff, comfortable rooms
Immaculate rooms, gorgeous views, friendly staff and delicious food. We weren't sure if the hotel would live up to the photos and reviews that we saw online, but the experience surpassed our expectations. The most peaceful and relaxing place that we've ever stayed.
by A verified traveler
Near everything nicePosted Jun 5, 2017 on Hotels
Great views, very nice and clean, top notch service, definitely the nicest part of South African wine country
Comment from Hotel Management
Jul 29, 2017
At Clouds we aim to please and having you as our guests is the most exciting part. We look forward to welcoming you back to our lovely valley. ............................................................ Clouds Team
Amazing place.Posted May 18, 2017 on Hotels
This hotel is amazing. Great bright and spacious rooms with big bathroom. Very modern and sleek interior. Views and setting are stunning. We would love to stay even longer.
One night in paradisePosted May 1, 2017 on Hotels
Booked a villa room which was amazing. Views are stunning! We had a two course lunch with wine tasting and would do the full tasting menu next time, the food is great!
for Couplesby A verified traveler from UK
Great and enjoyable stayPosted Apr 24, 2017
Pros: In a word "everything"
Cons: Just through the entrance gate there is a dip in the driveway. If this was levelled out slightly it would not catch a low vehicle's tow bar.
Location: Clouds Estate is off the main road and is quiet. The town of Stellenbosch is about 10 minutes away by car. A wine tour is highly recommended.
We chose Clouds Estate because a family member was getting married at another wine estate nearby. From the moment we arrived the staff were very warm and welcoming. They went out of their way to help, offering taxis etc. In addition, the housekeeping at our villa was quick and efficient. Our accommodation was contemporary and beautiful. There were full kitchen facilities, with a complimentary bottle of Clouds wine chilling in the fridge. The bathroom was well stocked with luxury items. The setting and view from the villa (number 10) was spectacular; there were large patio doors opening onto a deck area with ample seating. The restaurant and lounge area in the main hotel provided a serene ambiance; again with fantastic vistas. This setting along with high quality, delicious food and their own wines (others are available) made our dining experience a pleasure. We must mention Bruce who looked after us at dinner. He helped to make the dining experience special with his quiet and professional approach whilst anticipating our needs. The breakfasts were also delicious with a full range of fruit, meat, cheeses etc along with the opportunity to order a cooked breakfast as well. A touch of luxury was provided each morning with the opportunity to start the day with a buck's fizz; delightful for non-drivers. Clouds' attention to detail enabled us to have a truly delightful experience including peace and quiet. We would highly recommend it.
for Everyoneby A verified traveler from New Zealand
Absolutely fantastic stay in an incredible settingPosted Apr 11, 2017
We stayed in the honeymoon suite and had a wonderful time at clouds. Our room was spectacular, the spa on our deck was fantastic, and the staff were excellent, Andrew and Bruce in particular, thank you so much for looking after us. The restaurant is great, we didn't end up eating anywhere else. We had a super relaxing time and highly recommend Clouds Estate.
by A verified traveler from London
OverratedPosted Mar 21, 2017
Excellent views, friendly staff,let down by dirty tired towels, bed linen,web sites room description not updated and misleading both on Expedia and other web sites leading to not getting what you paid for? Not enough sun beds at the pool For the small amount of guests? Misguided staff which you can only blame on the bad management.
for Everyoneby A verified traveler from UK
The best views in the worldPosted Feb 18, 2017
The whole experience was perfection. Staff very friendly. Room absolutely perfect. Evening meal and breakfast really lovely. This is a total 5-star establishment and would have no hesitation in returning. Loved every minute of our stay.
by A verified traveler
Stunning vistas vineyard mountain retreatPosted Dec 13, 2016 on Hotels
Amazing place with breathtaking views. Great food, very friendly staff and stunning location. You won't regret staying here. Very romantic as well.
by A verified traveler
Luxury in Stellenbosch!Posted Nov 2, 2016 on Hotels
We loved our stay. Details perfect. View anazing. I highly recommend The Clouds Estate.