Ratings based on 1,413 Verified Reviews

4.4 out of 5
91% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Four stars

Posted Feb 19, 2018 on Hotels
Its not as nice as other Hyatt properties I've stayed at, but its really good.
Comment from Hotel Management
Mar 15, 2018 by Director of Sales, Hotel Management
Thank you for your feedback. May I ask what item(s) you felt were below other Hyatt standards and how we could be a 5 star property for you?
1 out of 5
by A verified traveler from PA

BAD

Posted Feb 18, 2018 on Orbitz
Had to wait at the airport outside in the cold for a long hour and quarter even with three frantic calls upon return from a long 24 hour overseas flight
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Feb 14, 2018
It was a great visit. Front desk staff were very helpful. It was a very nice room with a great view.
Comment from Hotel Management
Mar 12, 2018 by Ashish Sharma, Hotel Management
Thank you for your feedback! Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. We hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel and service!

Posted Feb 8, 2018
Very nice accommodations and service at very reasonable pricing.
Comment from Hotel Management
Mar 12, 2018 by Ashish Sharma, Hotel Management
Thank you for your kind review and feedback. I am so pleased to see you enjoyed your stay with us and we look forward to having you back. We hope to host you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from virginia

Good location, near some shopping stores

Posted Feb 4, 2018
Nice experience I recommend this hotel , good locations closed to Dulles town center and many shopping store’s around sterling va.
Comment from Hotel Management
Feb 5, 2018 by Asharma, Hotel Management
Hello Eddy, Thank you for your feedback! Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words. We hope to see you again soon!
1 out of 5
by A verified traveler from Washington DC

The staff were not very accommodating, uncaring

Posted Feb 4, 2018
Pros: Nothing
Cons: be more helpful and accommodating for their customers.
Not very pleasant, The staff including the on site manager were not very pleasant, unaccommodating.
5 out of 5
by A verified traveler

Posted Jan 30, 2018 on Hotels
Comment from Hotel Management
Feb 5, 2018 by Asharma, Hotel Management
Dear Melanie, Thank you for your kind review and feedback. I am so pleased to see you enjoyed your stay with us and we look forward to having you back. We hope to host you again soon. Sincerely, Ashish S.
5 out of 5
Recommended
for Everyone
by A verified traveler

Love it~

Posted Jan 23, 2018
Every time I visit the DC area I always stay at a Hyatt Place. Staff is very friendly.
Comment from Hotel Management
Feb 5, 2018 by Asharma, Hotel Management
Thank you for your feedback! Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. We hope to see you again soon!
4 out of 5
by A verified traveler

Posted Jan 23, 2018 on Hotels
Comment from Hotel Management
Mar 15, 2018 by Director of Sales, Hotel Management
Thank you for your feedback!
5 out of 5
by A verified traveler

Everything was PERFECT!!

Posted Jan 22, 2018 on Hotels
I booked this hotel first because of the look, style, and location. Next reason was because of the price and I must say I couldn't be happier. My hubby was impressed with the space and the location was perfect for the events in the area that I had planned. The room was clean and spacious and the staff was AMAZING! The two receptionist that greeted us were so pleasant with beautiful smiles and very sweet personalities which started us off with a good feeling. The next day the new receptionist were just as helpful and sweet, so pleasant. I'm so glad I chose this location and we will DEFINITELY keep this one on the books for future stays. Thank you so much for a wonderful birthday weekend for my hubby!!!
Comment from Hotel Management
Feb 5, 2018 by Asharma, Hotel Management
Hello, You just made my day! We appreciate your loyalty! Thank you for your kind words. They will be shared and celebrated with the entire Team. We look forward to your return visit soon! Best, Ashish