Ratings based on 76 Verified Reviews

2.7 out of 5
49% of guests recommend
2.8 Room cleanliness
3.3 Service & staff
2.8 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from WV

Posted Oct 9, 2017
The motel is very dated and in need of renovation. The room I was in was cleaner than the exterior of the motel. The motel needs pressure washed, rotten railing needs replaced, the railing and the doors need repainted. The exterior trash cans need to be placed elsewhere as the over-flowing cans of beer bottles do not present a pleasant picture. While my room was reasonably clean, it needs updated with new carpet, and repainted. There appeared to be long term guests at the motel who were happy to sit on the stairs and smoke cigarettes. The rate is a bit high for the quality of the motel.
Comment from Hotel Management
Oct 19, 2017 by Manager, Hotel Management
Your review and rating of our hotel mean a lot to us, however, we are disheartened to hear that you were unhappy with the accommodation we offer in our hotel, we’ll work hard to further improve our offerings. Thank you for sharing your thoughts. Warm regards.
3 out of 5
by A verified traveler from stephenson wa

Disappointed

Posted Sep 17, 2017
We have stayed at other Rodeway Inns but This one has stained carpet And bathroom tile and the curtains were so a worn that we could see holes at night time . Would have liked to have had a blanket on the bed or available .
Comment from Hotel Management
Sep 21, 2017 by Manager, Hotel Management
I'm sorry to hear that your most recent stay with us did not meet your expectations of quality clean. It is very unlikely for our housekeeping staff to neglect responsibilities particularly in keeping our guest rooms tidy. Your feedback will be called to the attention of concerned staff. I hope we could have the opportunity of providing you pleasant, completely comfortable hotel stay. Regards.
3 out of 5
by A verified traveler from Seattle

Good place for a night to stay

Posted Aug 29, 2017
Good and clean place to stay for a night. Room needs some TLC, although all appliances were in working order, just a bit outdated. Arrived late at night and staff was nice and friendly. Free breakfast is a joke.......
Comment from Hotel Management
Aug 31, 2017 by Manager, Hotel Management
Many thanks for sharing your forthright assessment of your recent stay here at our hotel, highlighting the aspect we need to improve so we can serve you better, including breakfast.
2 out of 5
by A verified traveler from Placerville

Gross and expensive

Posted Aug 23, 2017
Pros: Hotel staff were friendly and efficient.
Cons: Cleanliness, inside and out. Needs a remodel and somebody should make a dump run soon.
Location: Walking Man Brewery just down the street.
Laundry room was pretty nasty with trash flowing out onto the street. Someone had obviously smoked out my room and there was strong chemical odor as well. The place had a seedy, rundown feel to it... and it wasn't cheap.
Comment from Hotel Management
Aug 29, 2017 by Manager, Hotel Management
We are disheartened to hear that you were unhappy with the accommodation we offer in our hotel and for the unlikely issue with trash in our area, we’ll work hard to further improve our offerings. Thank you for sharing your thoughts. Warm regards.
1 out of 5
by A verified traveler from Seattle, WA

Hotel in disrepair

Posted Aug 17, 2017
Pros: The front desk receptionist was friendly. The location is convenient to activities in the Gorge.
Cons: The hotel needs to be updated, repaired, and thoroughly cleaned. The breakfast needs to offer better variety.
Location: Columbia River activities, such as wind surfing, boat cruise, hiking, biking, and wine tasting. There is a great museum and golf course nearby.
We found our room to be in disrepair and not very clean. The curtains were partially hanging off the hook, the TV and radio did not work, the bathroom door would not completely close, the main door was difficult to close, the walls were full of scuff marks and needed painting, the moldings were in need of repair, the carpet needed replacing, and there were dirty streak marks on the bathroom door. The sink, counter and tub were clean, and the bed was comfortable enough. The breakfast consisted only of two brands of cereal (cheerios and rice krispie type products), bread, bagels, and instant oatmeal. The front desk receptionist was friendly. The location is convenient to activities in the Gorge. However, the hotel is old and is overpriced for its condition.
Comment from Hotel Management
Aug 21, 2017 by Manager, Hotel Management
I am terribly sorry to learn that you experienced so much difficulty during your stay. It is through feedback like yours that we are able to quickly address housekeeping and maintenance issues. The fact that we've failed in this regard is very disheartening. On behalf of our entire staff, we thank you for choosing our hotel and hope you give us a chance to serve you again and will experience the improvements we have made with our service.
2 out of 5
by A verified traveler

Stay nas a last resort only

Posted Aug 7, 2017 on Hotels
Nothing but the location was very good for this hotel. Bed sags and creaks. Outside has not seen new paint in a decade or more. Staff was friendly however.
Comment from Hotel Management
Aug 11, 2017 by Guest Relations Manager, Hotel Management
We apologize that we were not able to meet your expectations during your recent stay at our hotel. It is based on feedback such as your, that we are able to further identify issues in terms of our service and accommodations. Thank you again and we look forward to having you back to our hotel in the near future.
4 out of 5
by DEBBIE

Debbie

Posted Jul 21, 2017 on Hotels
The beds are old and worn out the room need a good vacuuming and sweeping. The room had several good features. Nice crown molding? Good fridg and microwave.
3 out of 5
by A verified traveler

Basic motel

Posted Jul 17, 2017 on Hotels
Your basic motel. It'll do in a pinch.
1 out of 5
by A verified traveler

Run Down

Posted Jul 10, 2017
Pros: Nothing
Cons: The entire hotel needs repair.
Location: Location is fine.
The hotel is very run down and needs a lot of repair. Our room (last one available) was right next to the laundry area. We requested another room, and the manager said none was available. Shortly after this, we were offered to check out another room which was available on the other end of the hotel. Though it was very run down, we changed to this room. We appreciated the hotel staff accommodating us with this other room, but it was not a very comfortable stay. There was a derelict car parked right outside the room, and a very ill man was sitting in it all afternoon.
Comment from Hotel Management
Jul 21, 2017 by Manager, Hotel Management
We appreciate you for taking the time to acknowledge our staff,for being so accommodating though feel sorry for failing you expectation on our accommodation.Thank you so much for bringing this to our attention we will address this immediately.We wish to serve you again to transform your opinion with our services.
2 out of 5
by A verified traveler from Seattle

Polite staff. Underwhelming stay.

Posted Jul 10, 2017
The staff was nice and polite. The condition of the room was not great. Toilet was dirty, bed did not seem trustworthy to sleep on, walls were dirty.
Comment from Hotel Management
Jul 21, 2017 by Manager, Hotel Management
Thank you for the compliment you give to our high hospitality standard though feel sorry for failing your expectation on our services and accommodation.We hope you return to show you how we grow and evolve.