Ratings based on 222 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
90% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Cleveland, OH

Great place to stay in Stillwater

Posted Aug 1, 2016
Very clean and a great value. Would highly recommend
4 out of 5
by A verified traveler from Frisco,Texas

Visiting OSU

Posted Jun 27, 2016
Pros: Breakfast and employee's top notch service.
Location: Right across from campus. Plenty of restaurants nearby.
The hotel is very convenient to the campus. All employees were very polite and accommodating. Hotel is well run and very clean.
4 out of 5
by Santiago

This traveler left a rating score only Posted Jun 16, 2016 on Hotels
5 out of 5
by Lindsay

Posted Jun 13, 2016 on Hotels
best breakfast buffet for this level of hotel!
5 out of 5
by Howard from Midland

Excellent Stay

Posted Jun 13, 2016 on Hotels
Great Staff & Vlean Rooms
4 out of 5
by Suanne

This traveler left a rating score only Posted Jun 2, 2016 on Hotels
5 out of 5
by Karen from Elkhorn, NE

Stillwater Getaway

Posted May 19, 2016 on Hotels
4 nights, visiting family, enjoyed exercise pool, fitness center. Front desk staff friendly and helpful. Efficient staff. Breakfast was excellent. Room was inviting, relaxed decor and appearance, very clean,
5 out of 5
by A verified traveler

This traveler left a rating score only Posted May 7, 2016 on Hotels
5 out of 5
by A verified traveler from Siloam Springs, AR

Good location off Hall the Fame Ave

Posted Apr 20, 2016
Pros: Great location
Cons: Rooms were a little small, for the price.
Location: Right by restaurants and the university.
The manager who checked us in was great, such a wonderful greeting. Very happy!
3 out of 5
by A verified traveler from Dallas

Could use improvement

Posted Apr 9, 2016
Pros: Comfortable beds, clean-smelling linens
Cons: Bathroom cleanliness absolutely needs improvement.
Location: Great location to everything we wanted to do.
My daughter and I stayed there for an OSU Greek Discovery Day wknd. Everything was good about the hotel except for the cleanliness of the bathroom. The shower curtain had that yucky orange slimy stuff on the bottom of the shower curtain and since I wanted to take a bath, there was no way I was doing it until I scrubbed the tub myself. So I went down to the front desk and asked the young man if I could get the bath cleaning spray (really nice guy by the way). I was extremely surprised when he handed me a spray bottle that was labeled "glass cleaner." I asked him for the specific bath disinfectant cleaner and he informed me that this "glass cleaner" was the standard cleaning spray for EVERYTHING. I found this to be very weird and disturbing. No wonder the shower curtain had the nasty orange slime all over it! The toilet also had an orange ring at the water line. Plus... the granite vanity had very noticeable smudges and grime on the front part that faces the shower (basically where your waist touches as your using the sink). It was apparent that that part of the granite had not been wiped down in a very long time. Gross. I think it's pretty obvious that the "glass cleaner is not cleaning effectively! I strongly encourage the hotel to use appropriate bath disinfectant cleaners for a thorough & effective cleaning. Not sure if i'll stay here again -will probably look for another hotel to try- but if I do, i'll definitely bring my own cleaner!!
Comment from Hotel Management
Apr 14, 2016 by guest.reviews@tmihospitality.com, Hotel Management
Dear HB, Thank you for reviewing the Fairfield Inn & Suites Stillwater. It's great to hear you found our beds comfortable. However, I am very sorry for the cleanliness issues you encountered in the bathroom. These have been addressed with our staff because we pride ourselves in keeping our hotel clean and comfortable for our guests. We appreciate your feedback and hope that you will allow us another chance to impress you, when your travels bring you to the area. Sincerely, Katy L. General Manager