Ratings based on 445 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler
Stirling, Scotland 2017Posted Sep 25, 2017
Old high school turned into hotel. Older building, lot of stairs if you come up the back way. Friendly, helpful staff. Would stay there again. Close to shopping, restaurants, cafes.
for Everyoneby A verified traveler
Nice HotelPosted Sep 24, 2017
Nice hotel..staff was slow at check in computers were down... good location.. walking distance to downtown and shopping room was nice and clean
for Everyoneby A verified traveler from fort worth, tx
clean and close to the castlePosted Sep 22, 2017
clean and close to the castle. quite and old established hotel that once was an old school
for Everyoneby A verified traveler from montana
Great walking like location!Posted Sep 19, 2017
Pretty easy parking, very nice staff, super location! Food was good, too!
for Everyoneby A verified traveler from Cincinnati, OH
Great hotel in central locationPosted Sep 17, 2017
The hotel was a great place to stay. It is a very central location near the castle as well as many restaurants. We would definitely stay again if in the area. The rooms were a little dated but still nice.
for Everyoneby A verified traveler from Kentucky
Great hotel close to Stirling Castle and morePosted Sep 11, 2017
Pros: Great room, great staff, excellent location, good parking.
Cons: Not much.
Location: A very short walk to Stirling Castle, Holy Rude, and other surrounding sites.
A nice hotel with large rooms, comfy beds, excellent parking and an ideal location for seeing the sites of Stirling. I would stay here again, no doubt.
for Everyoneby A verified traveler from Scotland
bad advicePosted Sep 6, 2017
Pros: Comfortable rooms. Hotel handy for city centre but on a steep hill.
Cons: Attitude of reception staff.
Location: Centrally located and lots of historical sites to visit, such as castle and Wallace monument
booked in at reception and told we were on half board. had evening meal and presented with a bill for £59, and told we were not on half board but B&B. Reception said their mistake but no apology or anything. Spoilt our couple of days stay as we were made to feel like criminals through no fault of our own. We will not stay there again, as customer care absent. The meal was lovely and I do not begrudge paying for it but object to the way we were treated in front of a room full of diners. Most embarrassing.
for Everyoneby A verified traveler from Midlands
Surprisingly Great Overnight Stay in StirlingPosted Sep 6, 2017
Pros: The comfortable bed, delicious food (evening bar meals and breakfast), and the polite, friendly bar/breakfast staff.
Cons: Reception staff's parting greeting needs work...did not give the impression they were concerned about our stay (good or bad) and seemed indifferent..
Location: Obviously the castle HAS to be visited....Andrew, the tour guide who conducted our free tour for over an hour, was an informative, funny character!
This was an overnight stop-off en-route to our main holiday in Shetland, and as such we did not really expect to do much sightseeing. The parking within the courtyard was perfect for easily unpacking our luggage, and after an early check-in into our very nice and spacious room we decided to pop up the road to visit the castle. It should be noted that the bed really IS a king-size one..some hotels state their beds are that size but are not...here the bed certainly was and was fabulously comfortable ! We 'discovered' a couple of items which should not have been left in our room, namely a slipper and some wiring (?), along with a couple of stray hairs around the bathroom sink but apart form that, everything about our room was great. Following a lovely educational trip to the castle...not far from the hotel...we decided to have a bar meal in the hotel (steak & ale pie and cheese board), and then retire to bed. Breakfast was a plentiful self-serve buffet, with the usual hot and cold spread. Check out at 11am was okay but could have been improved by the two young ladies on duty asking how we enjoyed our stay,etc instead of what I perceived to be 'going through the motions' and not really taking much interest in us as departing guests. I make this comment, having recent experience working in the hotel industry. That aside, we would recommend this hotel and not hesitate to return....which is definitely on our to do list, as there is more to Stirling then previously thought!
for Everyoneby A verified traveler from scotland
This was a very handy hotel , near to handyPosted Sep 4, 2017
This hotel was so near to everything you could want , eats , drinks , sights . We really enjoyed our time there
for Everyoneby A verified traveler from Maryland, U.S.
Close to Stirling CastlePosted Sep 4, 2017
An excellent hotel with a warm friendly staff. Our room was very comfortable. The breakfast was outstanding. A lot of available parking at the hotel. We had a great time.