Ratings based on 2,223 Verified Reviews

3.8 out of 5
85% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.4 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 29, 2017
Ideally located, helpful staff, good bed and breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great 4 Star Hotel in downtown Stockholm, Sweden.

Posted Mar 13, 2017
Pros: Everything...the elegance and detail of the decor in our cozy room as well as the lobby and eating area. Fabulous chandeliers, heated bathroom floor
Cons: They are constantly upgrading...new draperies are arriving for our particular room soon, per the hotel Mgr. They are here to please.
Location: OMG eat to your heart is content. So many wonderful restaurants and shopping while you walk. Not far at all.
The hotel staff along with Hotel Mgr were amazing. Yes rooms are smaller then in the USA hotels (that's Europe in some cases) but....this hotel has elegance and class and wonderful customer service. They could not do enough for us. Great food, great people. They are continually upgrading this wonderful European hotel so please be patient with them..it is a huge task....but they are getting it done. Our room had a balcony overlooking the street, or you can ask for the balcony room over the court yard. All are lovely. We will be back when we need our home away from home in Stockholm.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ontario Canada

Great location

Posted Mar 9, 2017
Pros: Nice atmosphere old elegance.
Cons: Internet service
Location: Near city transportation centre and walking distance to lots of attractions. Vasa museum of boat very impressive.
Friendly staff. Very helpful. Fun old elevator. Only serve breakfast. Reception area cool temperature in March due to huge high ceiling.
3 out of 5
Recommended
for Everyone
by A verified traveler from Netherlands

Nice hotel in the center of Stockholm

Posted Jan 19, 2017
Pros: Free coffee and tea and the pleasant atmosphere. Breakfast was excellent
Cons: Curtains for the windows in the rooms downstairs. Room was too warm to sleep well and I couldn't open a window.
Location: Excellent location in the center of the city. Good price for what you get.
Liked the free coffee and tea and the pleasant atmosphere. I couldn't open the windows and my room hadn't much day light. Also I missed curtains and the room was too warm to sleep well. Bed was okay and the room was very clean.
Comment from Hotel Management
Jan 23, 2017 by Micaela, Hotel Management
Thank you for your kind comments and feedback, hope to see you soon again
5 out of 5
by Irina

Comfortable and great location

Posted Jan 2, 2017 on Hotels
The hotel is VERY well. The location is brilliant and hotel with a vintage spirit is good as well. The bed is very comfortable and the breakfast really tasty as well
Comment from Hotel Management
Jan 23, 2017 by General Manager, Hotel Management
Thank you for your comments and kind words about the beds and breakfast. We wish to see you soon again
5 out of 5
by Mattias

Central and well priced.

Posted Dec 24, 2016 on Hotels
Good hotel in A very central location. Only s few minutes walk to subway and main train station, airport bus, bus station. It's on one of the main shopping streets and 10 minutes from the charming old town. Breakfast was included which is a great bonus and staff were friendly and helpful.
Comment from Hotel Management
Feb 6, 2017 by General Manager, Hotel Management
Thank you for your feedback and your kind comments, we wish you a nice day and hope to see you soon again! Best Regards, Micaela Reception
4 out of 5
by A verified traveler

Great location, great staff

Posted Dec 19, 2016 on Hotels
Short business trip. The hotel staff are amazing! Really kind, efficient and helpful.
Comment from Hotel Management
Feb 6, 2017 by General Manager, Hotel Management
Thank you for your feedback and your kind comments, we wish you a nice day and hope to see you soon again! Best Regards, Micaela Reception
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Friendly, Convenient, Clean, Thankyou!

Posted Dec 1, 2016
Pros: The staff are very helpful, the rooms are smart and clean and the elevator has to be one of the cooolest in Stockholm :)
Location: It is about a 10 minute walk to the central station, Within a 2 minute walk there are plenty or really great restaurants.
I stayed one night on business, I had messed up my reservation but the receptionist sorted out the booking quickly and was very helpful.
Comment from Hotel Management
Dec 7, 2016 by Ann, Hotel Management
Dear James, Thank you for your review, nice to hear you liked our 100y old elevator! Hope to see you again
5 out of 5
by A verified traveler from Michigan

Fantastic STockholm Hotel

Posted Nov 19, 2016
Pros: Everything - especially the location, breakfast, staff
Cons: Pillows are too small. Picky!
Location: See the description above - concert hall, theatres, shopping, great bakeries and restaurants
The Hotel Bentleys in Stockholm exceeded our expectations in every way. The location on one of the main walkway streets in the city close to the shopping, theatre and concert districts made it perfect for us. The Train station was an easy 10 minute walk downhill as well. Breakfast in the large European courtyard was a highlight every single day. This hotel has the European feel and special touches we had desired along with small but clean room and a modern (but small) bath. The staff was exceptional - very accommodating and pleasant as well as hardworking and serious. We will want to stay at this hotel again and would highly recommend it!
Comment from Hotel Management
Dec 7, 2016 by Ann, Hotel Management
Dear Steve, Thank you for your very nice review. We are glad to hear that you enjoyed your stay with us. Hope to see you soon again!
5 out of 5
Recommended
for Everyone
by A verified traveler from Palo Alto, United States of America

A delightful surprise of a stay!

Posted Nov 2, 2016
Pros: The staff was extra-courteous, and the location was very workable for what I had to accomplish. I always felt safe and taken care of when I was in the hotel. At first I thought I was in a private village in France, with a delightful view of the lobby from my window, and being in Northern Europe never felt better!
Cons: More light in the dining area at the beginning of breakfast.
Comment from Hotel Management
Nov 8, 2016 by Ann, Hotel Management
Dear Lyn G, Thank you for your review and for the nice feedback. We are glad you enjoyed your stay! We hope to see you as our guest again next time you are in Stockholm.