Ratings based on 988 Verified Reviews

4.2 out of 5
89% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted Feb 4, 2017 on Hotels
Excellent reception team and good breakfast dini
Comment from Hotel Management
Feb 6, 2017 by General Manager, Hotel Management
Thank you so much for your kind feedback! I'll pass this on to our wonderful reception team. Warm welcome back! Best regards, Kristina
3 out of 5
by Charlotte

Convenient close to airport but noisy room

Posted Feb 3, 2017 on Hotels
The hotel is located 2 min from Bromma airport 2. The room was ok, small but enough for a comfortable bed and a small desk, judging by the interior quite recently renovated. Bathroom was small with a shower which to me is enough as well. My room had no window but arriving late, I didnt really notice. However, you could here everything from your neighbors and from the corridor which lower the overall impression significantly. The breakfast had a vast selection with most you could wish. Although there was no visible organic alternative.
Comment from Hotel Management
Feb 21, 2017 by General Manager, Hotel Management
Thank you for your review. We have six differens room categories and you hade made a reservation in a economy room with no window, but I am happy to hear that this was not a problem. I am sad to hear that you were disturbed, next time, please let my colleagues at the front desk know so they can look at different options, we are hete 24/7 for you convinience. Thanks again and welcome back!
4 out of 5
by Mark

Posted Jan 19, 2017 on Hotels
Quick overnight layover. Didn't realize we were flying into the OTHER airport so we had to take about a 35 minute Uber ride to get there. Breakfast was great, didn't get a chance to use the sauna but would have liked to. The gym is also open 24 hours.
Comment from Hotel Management
Feb 6, 2017 by General Manager, Hotel Management
Thank you Mark for your feedback. We are happy you stayed with us and enjoyed our breakfast. Warm welcome back (so that you can get the chance to try our sauna;) Best regards, Kristina
2 out of 5
by A verified traveler

Unfriendly staff

Posted Sep 22, 2016 on Hotels
Two young front desk ladies were not friendly. One question, one answer. Offer no suggestion or option. Think walking for 30 minutes to an hour to anything is ok.
Comment from Hotel Management
Sep 27, 2016 by General Manager, Hotel Management
Thank you for your review and I would like to apologize regarding this. We seldom get feedback like this and we will follow up on this since it´s not according to how we want our guests to feel.
3 out of 5
by A verified traveler

Posted Sep 3, 2016 on Hotels
Very small (double) room, tiny bathroom, no window so a feeling of being totally closed in.
Comment from Hotel Management
Sep 5, 2016 by General Manager, Hotel Management
Thank you for your review. We have six different room categories, from economy with no window to suites in our hotel.
4 out of 5
by A verified traveler

Posted Aug 10, 2016 on Hotels
Comment from Hotel Management
Aug 19, 2016 by General Manager, Hotel Management
Tack!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 9, 2016
Very comfortable easy to check in the only thing was they should have more variety to their breakfast
Comment from Hotel Management
Aug 19, 2016 by General Manager, Hotel Management
Thank you for your kind review!
4 out of 5
by elaine

Posted Jul 14, 2016 on Hotels
stayed on at hotel which was used for a tour; had bus access to airport & stockholm at a fee; breakfast was good but buffet suppers poor; hotel itself was clean & staff good; price was good but beware that you know economy rooms may not have a window
Comment from Hotel Management
by General Manager, Hotel Management
Thank you for your review Elaine!
2 out of 5
by A verified traveler

walking distance to Broma airport!

Posted Apr 1, 2016 on Hotels
There was nobody in the reception when we arrived at the hotel. Me and my partner waited there for 15 mins to check in. The breakfast was not so bad. The room was too small and no window (i was not aware when I booked it). The floor was very dusty (you should bring slippers). The bathroom was very small and the bed as well.
Comment from Hotel Management
Jun 11, 2016 by Katarina, Hotel Management
Thank you very much for taking the time to give us feedback. We are truly sorry that we were away from the front desk on your arrival, there should be a phone and a sign on the desk that informs you that you can easily reach us. Sometimes the staff need to help our guests on the floors. Of course the room should get well cleaned every day and you should not need slippers, we do apologize for this. Only 9 out of our 202 rooms are economy rooms with no window, these rooms are small with a small bathroom and bed and it is also clearly explained when you book the room category. These rooms are of course less expensive. We hope you decide to try our hotel again so that we have a chance to make up for last time. We would recommend you to book a different room category if you prefer more space and a window. Warm welcome back!
4 out of 5
by Aarne from Bräkne-Hoby

Read rooms information carefully !

Posted Jan 17, 2016 on Hotels
Good location for sleeping overnight when connectin to next day flight from Bromma Airport.
Comment from Hotel Management
Apr 2, 2016 by Katarina, Hotel Management
Thank you for your rating. We are pleased to hear that you found the location convenient. Welcome back!