Ratings based on 1,071 Verified Reviews

4.0 out of 5
89% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Charlottesville, Virginia

Posted Jul 6, 2017
Wonderful hotel with lots of charm. The location was perfect along the water and we were able to walk to everything. The breakfast included sandwich items, cheese/bread, yogurt with toppings, eggs/bacon, and fruit. The 24/7 tea/coffee was an added bonus. The street was a bit busy at night but we couldn't hear it when we closed the windows. The bed was so comfortable we didn't want to get up!
5 out of 5
Recommended
for Everyone
by A verified traveler from Norwich UK

Lovely quaint hotel with a great location.

Posted Jul 1, 2017
Pros: The room was great. There was a great selection for breakfast, and plenty of it. The staff couldn't have been more pleasant and helpful.
Cons: The room ceiling could do with a repaint as it was peeling but it is only something minor it didn't spoil our trip at all.
Location: It is in a great central location. Easy to walk to all major attractions and sights.
We arrived at the hotel a few hours early and thought if we could either be able to check in early or leave our bags, while we looked round. The receptionist was incredibly friendly and even though there was trouble looking for my reservation as Expedia had put it under my middle name (That was a worry when she said she couldn't find it) She couldn't have been more helpful. She said that the room was not available yet, but we could help ourselves to some coffee and there were a few bits left out from breakfast so we had something to eat as well. Check in was incredibly quick. We made it to our room which was a standard room, but it was perfect. The bed was extremely comfy, the bathroom was spotless and clean. There were huge windows. There is a living room area which has a small balcony and overlooks the waterfront. You are able to purchase alcohol and snacks from reception to eat and drink here. There is wifi throughout the hotel. The staff made you feel incredibly welcome. Every time we came back from our trips, they always seemed to recognise us and made it feel extra special. It was my partners birthday while we were there and they left a bowl of fruit and balloons in the room and also a card, which was a great surprise to come back to and made his day. We can not recommend it enough and would definitely stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveler

I was on business Facilities all worked

Posted Apr 27, 2017
It was very good. I was on business which was successful
5 out of 5
by Lisa

Stockholm by the water

Posted Mar 20, 2017 on Hotels
Lovely staff and location
4 out of 5
by A verified traveler

Very convenient and good for small business meetin

Posted Dec 7, 2016 on Hotels
We found the room cold otherwise fine
4 out of 5
by A verified traveler

Lovely hotel in beautiful old building

Posted Nov 12, 2016 on Hotels
Lovely family-run feel. Very friendly and helpful staff. Beautiful lounge overlooking the water and help-yourself coffee and muffins/biscuits all day. Really enjoyed my stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Perth WEstern Australia

Great location,wonderful staff gracious hotel

Posted Oct 18, 2016
Location: Right on the harbour and close to many attractions it is ideally placed for those wishing to explore Stockholme
The Esplanade experience is like stepping back in time to a gracious period of charm , elegance and good service .It is well located and has a great breakfast and resident living room with magnificent views of the harbour.Staff are particularly helpful and in my case even posted four shirts left behind to me in Australia. How is that for service!
2 out of 5
by A verified traveler

Remodelling required

Posted Oct 7, 2016 on Hotels
Nice location, but seriously needs to be remodelled.
4 out of 5
by A verified traveler

Posted Oct 7, 2016 on Hotels
A small nice hotel in a superb location. Very friendly staff. Great beakfast. Best chia pudding ever.
5 out of 5
by A verified traveler

Location is a Standout

Posted Oct 5, 2016 on Hotels
Excellent location right next to the waterway. Boat cruises opposite the hotel and a must to do. Cheerful greeting at check-in and the ladies at the reception desk extremely positive with suggestions about what to visit and how to move around the city. The breakfast selection was superb with a lot of home made food. Our room was slightly small but that is not to say they do not have larger rooms. In our room the bathroom was too close to the bed but everything else was very good.