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Reviews of Lord Nelson Hotel

3 out of 5
Lord Nelson Hotel
Vasterlanggatan 22, Stockholm

Reviews

8.4

Very Good

Rating 10 - Excellent. 396 out of 1000 reviews" "
Rating 8 - Good. 440 out of 1000 reviews" "
Rating 6 - Okay. 131 out of 1000 reviews" "
Rating 4 - Poor. 24 out of 1000 reviews" "
Rating 2 - Terrible. 9 out of 1000 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Peter

Liked: Staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Marc Miller, Columbus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks to the wonderful staff at Lord Nelson Hotel! Great location, historic area of Stockholm. Felt like I was staying in a small museum. Rooms small but I was out and about the entire trip. Great front desk!
Stayed 6 nights in Sep 2023
Response from Lisa (Reservations) on Oct 4, 2023
Hi Marc, Thank you for this wonderful review! We're so happy you appreciated our central location - making the size of the room less important - and loved our front desk staff. Always welcome back!

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’m very happy with the service
Stayed 3 nights in Sep 2023

8/10 Good

Joy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, but tiny
Excellent location in the heart of Gamla Stan. Hotel is tiny but quaint, with fun decor. Breakfast is adequate. Our room was a family room with a king bed and 2 bunk beds but no windows (which we had been told about). The hotel provided small tabletop fans, but it was still extremely stuffy and became pretty claustrophobic after a day or two. It was quite tiny and cramped, but the price we paid for staying Gamla Stan.
Stayed 3 nights in Jul 2023
Response from Lisa (Reservations) on Aug 2, 2023
Hi Joy, Thank you for sharing your experience! We're happy you enjoyed the location and the decor in the hotel, and that those positives weighed up against the lesser aspects of our windowless family room. We appreciate your note about how the room made you feel after a few days, and will look into possibilities to improve this moving forward. Wishing you all the best!

10/10 Excellent

Reina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed with my family great place for the price, safety and location. Within walking distance from all the most visited places, Royal palace, noble price museum, art gallery, hop on and off bus, etc. The best thing I can honestly say, Jack Viking Smeds which is the concierge-front desk worker made our stay so pleasant. We can’t wait to go back again, ❤️ the city.
Stayed 2 nights in Jun 2023
Response from Lisa (Reservations) on Aug 2, 2023
Hi Reina, Thank you so much for your wonderful words! We're delighted you had such a great time, and have shared your praise with Jack as well. Welcome back to us for your next Stockholm visit!

8/10 Good

Elaine

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Captains room was a disappointment
It was a great location for our trip. Jack, the day time receptionist, was exceptional in giving us advice and meeting any of our needs with a quick and friendly response.
Stayed 2 nights in May 2023

10/10 Excellent

Stephen

Stayed 2 nights in May 2023

10/10 Excellent

Sharon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It seems the property has had it's best days.
Stayed 3 nights in May 2023

10/10 Excellent

MCKENNY

Stayed 1 night in Apr 2023

10/10 Excellent

Fairouz

Stayed 1 night in Dec 2022

10/10 Excellent

Christian

8/10 Good

Whitney, Franklin

Liked: Staff & service, property conditions & facilities
Couldn’t be more central! The front desk receptionist was impeccable and so helpful with anything and everything I needed!
Stayed 3 nights in Oct 2022

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Good location, nice street, nice decoration in the hotel, clean and staff are friendly, breakfast is good quality. The room is very small and the bathroom is extremely small (the toilet seat is partially under the wash basin).
Stayed 1 night in Oct 2022

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2022

8/10 Good

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a really nice stay at this hotel. The rooms are small but well appointed. The tv was equipped with streaming capabilities which was great! The furnishings are a bit dated but comfortable. It was great to stay in the old town and be close to everything as well. Nice place!
Stayed 3 nights in Sep 2022

10/10 Excellent

Susan, Roswell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our reservation changed to their sister hotel “Lady Hamilton”. A wonderful hotel furnished with antiques. Our room was clean, comfortable, and enjoyable. The staff was friendly and helpful. Breakfast was a lovely buffet. We would definitely stay at Lady Hamilton Hotel if visiting again.
Stayed 3 nights in Apr 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location, service and the ambience. Also really good value for money.
Stayed 3 nights in Mar 2020

10/10 Excellent

Ana, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and friendly staff. Clean room. Free coffee . Very close to everything.
Stayed 2 nights in Feb 2020

6/10 Okay

John, Ottawa, Canada

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique style - loved the ship in my room. Walls were a bit thin. I was able to hear everyone above and around me throughout the night. There is also a clock tower outside that dings once every 15 minutes and several times on the hour.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very unique and comfortable. It's not very soundproof though, which makes it a bit difficult to get a good sleep -- especially on a weeknight.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities
Very well located. The staff was very helpful and I was able to leave my luggage there the whole day after check out, making my visit in Stockholm much easy.
Stayed 1 night in Jan 2020

8/10 Good

Voon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Darlene

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2019

10/10 Excellent

Darius

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019
Response from Johanna Olsson, Reservations, Lord Nelson Hotel on Dec 11, 2019
Thanks for sharing a review and som pictures from your stay with us! Welcome back,

8/10 Good

Verified traveler

Stayed 7 nights in Nov 2019

10/10 Excellent

Jane, Ontario, Canada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect location in old town; everything I wanted to see was walking distance. Very pleasant staff, lovely breakfast, coffee & tea available at all times. My single room was cosy and very comfortable. My only complaint if I had one was that the shower water wasn't the hottest. Otherwise a perfect week's stay!
Stayed 7 nights in Nov 2019
Response from Johanna Olsson, Reservations, Lord Nelson Hotel on Dec 11, 2019
Dear Jane, Thank you so much for your kind review about your stay with us at Lord Nelson Hotel. We are so happy that you had a comfortable stay and felt that we were taking good care of you. Thanks also for your feedback regarding the shower water, we will have a look to see what we can do. Welcome back to stay with us when you visit Stockholm next time,

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the heart of Galam Stan everything is a short walk away, quirky at its best
Stayed 3 nights in Nov 2019

8/10 Good

Lars

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun theme and atmosphere. Complimentary coffee and treats all day. Great location.
Stayed 3 nights in Nov 2019
Response from Johanna Olsson, Reservations, Lord Nelson Hotel on Nov 7, 2019
Thanks for sharing how you experienced your stay with us! Welcome back,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Location, theme, price
I liked and enjoyed my stay in many ways like the location, coziness, price and good enough for solo traveller. The size of room could be matter if you consider it. What it is unique with this hotel is the theme and all decorations and old things.
Stayed 1 night in Oct 2019
Response from Johanna Olsson, Reservations, Lord Nelson Hotel on Nov 7, 2019
Dear Guest, Thanks for sharing how you experienced your stay with us through your kind words and nice pictures! We are so happy you enjoyed staying with us. Welcome back,

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely return
A cosy hotel, great location. Loved the shared areas, coffee and cake. A little noise with people coming in late.
Stayed 3 nights in Oct 2019
Response from Johanna Olsson, Reservations, Lord Nelson Hotel on Nov 1, 2019
Dear Victoria, Thanks for sharing your feedback! We are happy to hear you found our little hotel a cosy place. Welcome back!

10/10 Excellent

Temuulen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of my favourite Hotel in Stockholm. Interior and location is amazing. But
Stayed 1 night in Oct 2019
Response from Johanna Olsson, Reservations,Lord Nelson Hotel on Oct 30, 2019
Thank you Temuulen! Welcome back to stay with us next time you are in Stockholm,

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay in 2019 Oct
All fine and very helpful staff
Stayed 6 nights in Oct 2019

10/10 Excellent

Hope, Vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was very convenient, right in the middle of the old town area, close to the subway station.
Stayed 2 nights in Oct 2019
Response from Johanna Olsson, Reservations, Lord Nelson Hotel on Oct 15, 2019
Thanks for sharing! Welcome back,

10/10 Excellent

Ciggy, Stafford

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the middle of old town Gamla Stan, surrounded by restaurants, bars and other places of interest. Five minute walk from the Metro line and the Royal palace and with easy access to thr water buses. The staff here are superb, nothing was too much trouble. The only caveat is that the rooms are modelled on cabins in Nelson's ships and if you have a more robust figure, things can be cramped. I would certainlly stay here again.
Stayed 5 nights in Sep 2019

2/10 Terrible

Salme

Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great rooftop deck. Good breakfast. Very small room.
Stayed 2 nights in Aug 2019

10/10 Excellent

Kayla

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy and Kitschy, Fun place to stay in Gamla Stan!
I loved my stay at this hotel! It's cozy with fun kitschy nautical decor, which made for a magical experience. The staff was incredibly friendly and helpful. The breakfast was delightful and quite a nice spread of items and the location was great, right in the middle of old town. The rooms are not huge, but it was plenty of room for what I needed for a quick 1 night stay where I wasn't spending much time in the room. I would highly recommend it!
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms are small but that is typical of older hotels in Europe. Otherwise very nice.
Stayed 3 nights in Aug 2019

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem of a hotel
Fantastic location, lovely hotel, great room and service.
Stayed 3 nights in Jul 2019

10/10 Excellent

Ken, Calgary, Canada

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was absolutely perfect. I loved that it had a second floor sitting-room where one could watch all the tourists from a nice quiet location. You can be in the heart of all the activity but still find a private getaway. We would stay here again in a heartbeat. In the evening/at night it's easy to hear activity in the streets below, but it's not unbearable.
Stayed 2 nights in Jun 2019

10/10 Excellent

NicholasG., Portland, Oregon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in the heart of the Gamla Stan and has a charm to it. The staff is very friendly and helpful. I will stay here again.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Stayed 1 night in Jun 2019