Ratings based on 2,449 Verified Reviews

4.3 out of 5
96% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from California USA

Nice location, close to public transportation.

Posted Aug 30, 2017
Probably one of the most congenial staff of any hotel we've ever stayed at. Very good breakfast buffet and outstanding oatmeal which is a secret recipe. By using the Stockholm card and Stockholm Pass you can get anywhere you want easily. I would highly recommend the Picts bar and grill. It's only a 5 minute walk and is a great value.
4 out of 5
by vladimir

Posted May 30, 2017 on Hotels
Comment from Hotel Management
Jun 9, 2017 by General Manager, Hotel Management
Thank you for giving us a 4 star rating!
5 out of 5
by Elzbieta

Posted May 15, 2017 on Hotels
Comment from Hotel Management
May 17, 2017 by General Manager, Hotel Management
Thank you for your top score, Elzbieta!
5 out of 5
Recommended
for Everyone
by A verified traveler

Friendly helpful staff, quiet location, excellent

Posted Apr 24, 2017
Friendly helpful staff, quiet location, excellent Breakfasts. Take the 22B bus to Gullmarsplan metro station to city center and old city.
Comment from Hotel Management
Apr 28, 2017 by Py Hedfors, Revenue Manager , Hotel Management
Dear SanDiegoGuy, Thank you for your positive review of our hotel, we are so happy to hear that you enjoyed your stay! Kind regards,
5 out of 5
by Andrea

Posted Jan 2, 2017 on Hotels
Comment from Hotel Management
Jan 5, 2017 by General Manager, Hotel Management
Hej Andrea, Stort tack för ditt fantastiska betyg. Vi ser fram emot att välkomna dig tillbaka till oss! Bästa Hälsningar Mikael Wall, Sales Manager.
5 out of 5
Recommended
for Everyone
by A verified traveler from Knoxville, TN

Excellent hotel in a trendy suburb of Stockholm

Posted Jan 1, 2017
Pros: Overall positive Yuletide break. Good work environment via comp. high speed WiFi.
Cons: More tables in child free zone at breakfast Upstairs room available but inconvenient.
Location: Suburban location. Many restaurants, food marts and other shops in easy walking distance.
After being up all night on long haul flight I was granted early access to my bed after an hour's wait. I was not allowed to have breakfast without a stiff charge on arrival but did enjoy a comp. hot chocolate. I had an excellent view from an upper floor. The room was clean but Spartan. No microwave. No minifridge. (Allowed to store my meds. in front desk fridge and access each and day w/o charge.) Room was quiet. Shower was excellent. TV was not working properly on arrival day but renovated and upgraded 2 or 3 days later. Black out drape was broken but also fixed a few days later. Housekeeping was excellent. Lock box was provided, spacious enough for laptop. Received a comp tiny box of chocolates with a kind note since a regular long stay customer. Fitness room comp. on top floor. Sauna there also.(d to be quietest. However usually great. Menu includes salmon only on weekdays. Banana access greatly improved since last stay a few months prior. Pickled herring no longer on menu. Cappuccino costs extra and is produced by a small machine on bar. No regular cappuccino machine but this is not Italy. Many parents have difficult time or disinterest in keeping their kids from reeking havoc. Easy access to a tram, bus and onward to the subway making it easy to reach downtown& other tourist attractions economically. Front desk & other staff tolerant of my broken Swedish
Comment from Hotel Management
Jan 12, 2017 by Mikael Wall, Hotel Management
Dear Thomas, First and foremost, thank you for choosing to stay with us and thank you for coming back, we love to have you as our frequent guest. We appreciate your thorough review and we are really glad that you are enjoying your stays with us. Looking forward to welcoming you back to us soon again. Best Regards
4 out of 5
by A verified traveler

Posted Dec 31, 2016 on Hotels
Comment from Hotel Management
Jan 12, 2017 by General Manager, Hotel Management
Dear Guest, Thank you for staying with us and for your high grade. Hope that you will be staying with us soon again. Best Regards Mikael Wall, Sales Manager.
5 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable and quiet, good public transport links

Posted Oct 30, 2016
Pros: Easy to reach on the tram. Good local facilities. Quiet location, good wifi and breakfast buffet. Hot drink facilities in the room with good selection.
Cons: The views from the hotel itself not great, but easy stroll to waterfront walks.
Comment from Hotel Management
Nov 1, 2016 by Py Hedfors, Revenue Manager , Hotel Management
Thank you for your great review! We hope to see you again in the future! Kind regards,
5 out of 5
Recommended
for Families
by A verified traveler from Rochester NY

Great Family Hotel

Posted Oct 9, 2016
Pros: The breakfast buffet is fantastic. The rooms were comfortable.
Cons: Not many restaurants near the hotel.
Location: It was nice to walk to the waterfront.
This hotel is in a great location, and is a close ferry ride or tram ride to the city center. It was a great family-oriented hotel and staff were very helpful with specific requests. We will definitely return.
Comment from Hotel Management
Oct 18, 2016 by Mikael Wall, Hotel Management
Dear Elizabeth, Glad to hear that you thought the breakfast was fantastic and that you liked the location alongside the water here in Hammarby Sjöstad. We are so happy to learn that you will be returning to us thanks to the amazing staff and that you liked our family oriented hotel. Hope to see you soon again. Best Regards Mikael Wall, Sales Manager.
4 out of 5
Recommended
for Everyone
by A verified traveler from Frankfurt

Nice staff, rooms ok

Posted Oct 9, 2016
Pros: Friendly staff
Cons: First room was a disappointment, but staff changed it for second night.
Location: Lovely area
Good breakfast buffet, helpful staff, furnishings seem a bit tired.
Comment from Hotel Management
Oct 18, 2016 by Mikael Wall, Hotel Management
Hi Mary, Appreciate that you have taken your time to leave this review, it made us happy to see that you thought the staff were both friendly and helpful. It is also nice to hear that you thought the breakfast was good and the location here in Hammarby Sjöstad was really good. Hope to see you staying with us soon again. Best Regards Mikael Wall, Sales Manager