Reception

Reviews of Motel 6 Lodi, CA

2 out of 5
Motel 6 Lodi, CA
1140 S Cherokee Ln, Lodi, CA

Reviews

8.4

Very Good

Rating 10 - Excellent. 518 out of 1001 reviews" "
Rating 8 - Good. 284 out of 1001 reviews" "
Rating 6 - Okay. 96 out of 1001 reviews" "
Rating 4 - Poor. 57 out of 1001 reviews" "
Rating 2 - Terrible. 46 out of 1001 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Peg

Traveled with group, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
My friend liked it
Stayed 1 night in Apr 2024
Response from Sophia CSR on Apr 24, 2024
Dear Guest,Thank you for staying with us. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

10/10 Excellent

Antoinette

Convenient
Stayed 1 night in Apr 2024
Response from Sophia CSR on Apr 24, 2024
Dear Guest,We're glad you found our hotel convenient for your needs! If there's anything specific that made your stay particularly convenient, or if there's anything we can improve to make it even better, please let us know. We're here to ensure your future stays are as seamless and enjoyable as possible!

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sophia CSR on Apr 22, 2024
Dear Guest,Earning a perfect 5-star rating from our valued guests fills us with gratitude and inspires our ongoing commitment to delivering exceptional service. We're thrilled that your stay was enjoyable, and we eagerly look forward to hosting you again during your upcoming journeys.

10/10 Excellent

Josue

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 1 night in Apr 2024
Response from Sophia CSR on Apr 20, 2024
Dear Guest,Thank you for staying with us. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

8/10 Good

malana

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
One of the easiest check ins at a motel 6 I've ever had.The front staff was friendly and professional. The bed was comfy. The dog areas were great. Were some transients on the property unfortunately. Some of the other guests were not very respectful of other guests..I know that isn't their fault. The towels had holes in them unfortunately. Still a pretty good stay for dog friendly and the price.
Stayed 1 night in Apr 2024
Response from Sophia CSR on Apr 18, 2024
Dear Guest,We're glad to hear that you had an easy check-in experience and found our front staff to be friendly and professional. Your feedback is valuable to us, and we will address these issues to improve our services. Thank you for choosing to stay with us, and we hope to welcome you and your furry friend back for another stay soon.

6/10 Okay

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Customer Care Team on Apr 17, 2024
Dear Guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

8/10 Good

Jacquelyn, Jackson

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice dog walk area
Stayed 4 nights in Apr 2024
Response from Sophia CSR on Apr 16, 2024
Hi Jacquelyn,We're glad you enjoyed our dog walk area! Providing a pleasant experience for both you and your furry friend is important to us. Thank you for your feedback, and we hope to welcome you back for another enjoyable stay!

10/10 Excellent

Barbara, Langley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price this place is amazing & totally unexpected.
Stayed 1 night in Apr 2024
Response from Sophia CSR on Apr 16, 2024
Hi Barbara,We're thrilled to hear that you found our place amazing and beyond your expectations, especially considering the price. Providing excellent value for our guests is important to us, and we're delighted that you had a positive experience. Thank you for your kind words, and we look forward to welcoming you back for another enjoyable stay!

8/10 Good

Patrick

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was cool. Rooms are decent for the price.
Stayed 1 night in Apr 2024
Response from Sophia CSR on Apr 15, 2024
Hi Patrick,We're glad to hear that you found our staff friendly and our rooms satisfactory for the price. Providing good value and service to our guests is important to us. Thank you for choosing to stay with us, and we hope to welcome you back again in the future!

8/10 Good

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Construction in the area at the time was a detraction. We arrived late and our room was given away, which is partially understandable. They were very willing to set us up with another room at minimal notice even at 1am, which was very appreciated.
Stayed 1 night in Apr 2024
Response from Sophia CSR on Apr 11, 2024
Hi Ryan,We regret any inconvenience from nearby construction noise and the room issue upon your late arrival. We're grateful for your understanding and glad our team could quickly find an alternative room. Your appreciation is valued, and we thank you for choosing our hotel. We look forward to providing you with a smoother experience next time.

10/10 Excellent

Nicholas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The motel was very clean, the area was tidy. The person at the front desk, Jenny was very helpful and nice. We had a great stay at a reasonable rate. Quiet and peaceful. I have stayed there before and both times I was impressed with the property. Definately stay afan.
Stayed 1 night in Apr 2024
Response from Sophia CSR on Apr 7, 2024
Hi Nicholas,Thank you for your glowing review! We're delighted to hear that you found our motel clean and the area tidy. Jenny will be thrilled to receive your compliments, as we take pride in providing excellent customer service. We're thrilled to have earned your loyalty and look forward to welcoming you back for many more enjoyable stays in the future.

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Mar 2024
Response from Sophia CSR on Apr 7, 2024
Hi James,We're glad to hear that you had a good experience! Your satisfaction is important to us, and we're grateful for your feedback. If there's anything we can do to further enhance your stay in the future, please don't hesitate to let us know. Thank you for choosing our property, and we hope to see you again soon.

8/10 Good

Oren

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
N
Stayed 2 nights in Apr 2024
Response from Sophia CSR on Apr 5, 2024
Hi Oren,Appreciate your positive 4-star review! We're pleased to know you had a good experience with us. If there's anything specific you'd like us to improve upon or if you have any suggestions, please feel free to share. Your feedback helps us enhance our services further. Thank you for choosing us!

8/10 Good

william

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay
Stayed 1 night in Mar 2024
Response from Sophia CSR on Apr 1, 2024
Hi William,We're delighted to hear you enjoyed your stay with us! Your satisfaction is our utmost priority, and we're thrilled to have exceeded your expectations. Thank you for choosing our hotel, and we look forward to welcoming you back for another wonderful experience soon.

10/10 Excellent

Alda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good services
Stayed 1 night in Mar 2024
Response from Sophia CSR on Mar 31, 2024
Hi Alda,Thank you for your kind words! Providing excellent service is our top priority, and we're thrilled to hear that you had a positive experience with us. We appreciate your feedback and hope to continue exceeding your expectations in the future.

10/10 Excellent

ABRAHAM

Stayed 2 nights in Mar 2024
Response from Customer Care Team on Apr 17, 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 Good

Raymond

Coffee maker ☕
Stayed 1 night in Mar 2024
Response from Sophia CSR on Mar 28, 2024
Hi Raymond,Thank you so much for giving us the privilege of hosting your stay. We would love to know more about your ongoing experience. So, our team can make the required changes and improvements. We always welcome our guest's ideas and suggestions. We hope to earn your business on future travels.

10/10 Excellent

Oliopama

Stayed 7 nights in Mar 2024
Response from Sophia CSR on Apr 15, 2024
Hi Oliopama,It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks about our hotel. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a 5-star experience.

10/10 Excellent

Raquel, Stockton

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
How the motel is set up away from the busy street very quire and safe .
Stayed 1 night in Mar 2024
Response from Sophia CSR on Mar 25, 2024
Hi Raquel,We're pleased to hear that you appreciated the quiet and safe setting of our motel, away from the busy street. Providing a peaceful environment for our guests is a top priority for us, and we're glad to know that you felt comfortable during your stay. Thank you for sharing your positive experience, and we look forward to welcoming you back in the future.

10/10 Excellent

Chalon

Stayed 2 nights in Mar 2024
Response from Sophia CSR on Apr 11, 2024
Hi Chalon,Our team appreciates your incredible rating. We are so glad we were able to provide you with such a wonderful experience. Our team always welcomes our guest's ideas and suggestions. Hope to see you very soon!

10/10 Excellent

Deena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Customer Care Team on Mar 23, 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Stormy

Stayed 1 night in Mar 2024
Response from Sophia CSR on Apr 11, 2024
Hi Stormy,It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit!

10/10 Excellent

Michael

The entire staff was very professional and friendly! The room was ok
Stayed 7 nights in Mar 2024
Response from Sophia CSR on Mar 24, 2024
Hi Michael,Your 5-star review is greatly appreciated. We thank you for recognizing the service of our staff and the overall cleanliness of the hotel. Our team takes pride in reviews like this as it is a testament to our guest’s satisfaction! We sure will strive for the best. Our team looks forward to serving you again here.

6/10 Okay

Yolanda

Business traveler, Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
When I arrived to the room, the air conditioner was not turning on. Thankfully, maintenance arrived and helped with a minor fix. As I was doing a walk around the room, I noticed the pillows had blood marks over it. That was very disgusting!
Stayed 1 night in Mar 2024
Response from Sophia CSR on Mar 17, 2024
Hi Yolanda,It's unacceptable that the air conditioner was not working upon your arrival, and we're glad our maintenance team was able to assist promptly. Additionally, we're deeply sorry for the unacceptable condition of the pillows. This does not meet our cleanliness standards, and we will investigate and address this matter immediately. Your feedback is invaluable to us, and we will take the necessary steps to ensure such incidents do not recur. Please accept our sincerest apologies, and if you choose to stay with us again, we will make every effort to provide you with a much-improved experience. Thank you for bringing these concerns to our attention.

10/10 Excellent

cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and spacious. Great value.
Stayed 1 night in Mar 2024
Response from Sophia CSR on Mar 17, 2024
Hi Cynthia,We're thrilled to hear that you found our hotel very clean, spacious, and a great value! Providing comfortable accommodations at a reasonable price is what we strive for. Thank you for your positive feedback, and we look forward to hosting you again in the future!

2/10 Terrible

Michael wofford

Business traveler
Disliked: Staff & service, amenities
The night lady was very rude and kept asking me am I alone implying I had someone with me and I explained that to her but kept just asking me. They kept making assumptions because of something for some odd reason
Stayed 1 night in Mar 2024
Response from Sophia CSR on Mar 15, 2024
Hi Michael,We apologize for the service you received from our night staff at that time, which made your stay less pleasurable. Please allow us another chance to serve you better next time as we are investigating the matter with our staff. We are in the process of retraining our staff to further better our services in handling our valued customers. Rest assured that in the coming days, we will be offering a much better stay.

10/10 Excellent

Jonathan

Stayed 1 night in Mar 2024
Response from Sophia CSR on Apr 2, 2024
Hi Jonathan,Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. Thank you for your rating of the 5-star service, hospitality, and accommodations you experienced during your recent stay with us! We look forward to the next!

10/10 Excellent

Lori

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and responsive.
Stayed 1 night in Mar 2024
Response from Sophia CSR on Mar 10, 2024
Hi Lori,Delighted to hear that you found our staff friendly and responsive! Providing excellent service is our priority, and we're thrilled that we met your expectations. Thank you for your kind words, and we hope to welcome you back for another enjoyable stay in the future!

10/10 Excellent

Michael

Clean rooms staff is helpful
Stayed 1 night in Mar 2024
Response from Sophia CSR on Mar 5, 2024
Hi Michael,Your 5-star review is greatly appreciated. We thank you for recognizing the service of our staff and the overall cleanliness of the hotel. Our team takes pride in reviews like this as it is a testament to our guest’s satisfaction! We sure will strive for the best. Our team looks forward to serving you again here.

10/10 Excellent

Lori

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Sophia CSR on Mar 5, 2024
Hi Lori,Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. Thank you for your rating of the 5-star service, hospitality, and accommodations you experienced during your recent stay with us! We look forward to the next!

8/10 Good

Arizay

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed on top this time. A lot quieter than the bottom
Stayed 1 night in Mar 2024
Response from Sophia CSR on Mar 3, 2024
Hi Arizay,We're glad to hear that staying on the top floor provided you with a quieter experience compared to the bottom. Ensuring a peaceful environment for our guests is important to us. Thank you for choosing our hotel, and we hope to welcome you back for another enjoyable stay!

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Sophia CSR on Feb 20, 2024
Hi Javier,It was a pleasure having you as our guest at our property. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel, and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating. We look forward to hosting you again soon.

10/10 Excellent

Francisco

Stayed 1 night in Feb 2024
Response from Customer Care Team on Mar 21, 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

4/10 Poor

Samuel

Liked: Staff & service
Stayed 4 nights in Jan 2024
Response from Customer Care Team on Feb 6, 2024
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Sophia CSR on Feb 4, 2024
Hi Michael,We appreciate your top-rated feedback! Your satisfaction is our goal, and we're delighted to have met your expectations. If there's anything specific that contributed to your positive experience, we'd love to hear more. Thank you for choosing us, and we look forward to maintaining this high standard for your future visits.

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
It was perfect & will stay again & again, plus we have a pet, & the pet area was very clean & well kept.
Stayed 1 night in Jan 2024
Response from Sophia CSR on Jan 30, 2024
Hi Donna,Thank you for choosing us and for appreciating our pet-friendly amenities, especially the clean and well-kept pet area. We look forward to welcoming you back again and again. If there's anything specific you enjoyed or if you have any suggestions for improvement, feel free to share. Safe travels, and we can't wait to host you again!

4/10 Poor

Deana

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We were in a Handicapped room #156 so I can only speak about this particular room. When we arrived and checked in and received our room card, we went to the room and it was still being cleaned (This is a huge irritation after driving 6 hrs and given the card to the room, you assume it's ready to go and it should have been) so we decided to go "kill some time". We came back an hour later and went in the room. The furnishings were fine, there was a small microwave and mini fridge, unfortunately no coffee maker. There is ALOT of construction going on at the site next door, but only noise during the day. As for the room itself, it is REALLY in need of paint and repair. The walls are dingy and have many scuffs and stains and large cracks of bubbling paint and sheetrock. The security lock on the back of the door had the screws hanging out, so if someone happened to push it really hard, I think it likely would have just popped out of the door. We had to use a pair of keys to "attempt" to screw 4 screws back in, just to make it somewhat secure. The beds are God Awful HARD!!!! In the bathroom, when sitting on the toilet it lifts up if you sit a little to the side and comes completely off the floor. It is NOT attached to the floor at all. This is a disability room and designed for someone in a wheelchair. I GUARANTEE if someone that does not have good stability and is not steady, they could fall off that toilet very easily resulting in some type of law suit.
Stayed 2 nights in Jan 2024
Response from Sophia CSR on Jan 30, 2024
Dear Guest,We sincerely apologize for the inconvenience you encountered during your stay in the room. Your detailed feedback is invaluable, and we are actively addressing the maintenance and security issues to enhance the overall guest experience. We regret the oversight with the room not being ready upon your arrival and appreciate your patience. Your concerns about the beds and bathroom are taken seriously, and we're committed to improving these aspects to ensure a safer and more comfortable stay in our disability-friendly rooms. Thank you for bringing these matters to our attention.

10/10 Excellent

Brianna, LODI

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect area to get away for a bit with the partner and the furbaby. Optional places to eat, not limited to a couple. Amazing customer service
Stayed 1 night in Jan 2024
Response from Sophia CSR on Jan 28, 2024
Dear Guest,Delighted you enjoyed our perfect getaway location with your partner and furbaby. Options for dining and amazing customer service added to your experience. Share any specific highlights or suggestions. We look forward to hosting you for another wonderful stay. Thanks for choosing us!

10/10 Excellent

Brianna, LODI

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my go to hotel when i need a get away. The staff is always amazing , especially Jenny!
Stayed 1 night in Jan 2024
Response from Sophia CSR on Jan 28, 2024
Hi Brianna,Thrilled to be your preferred getaway hotel, especially with the consistently amazing service from our staff, including Jenny. Your feedback is valuable, so feel free to share specific highlights or suggestions for improvement. We're excited about your continued loyalty and look forward to hosting you on future getaways. Thank you!

10/10 Excellent

Verified traveler

Stayed 1 night in Jan 2024
Response from Sophia CSR on Jan 24, 2024
Dear Guest,Receiving a perfect 10 rating from you is truly an honor! We're thrilled that you had an outstanding experience with us. Your satisfaction is our utmost priority, and we appreciate your recognition. We eagerly await the pleasure of serving you again on your future visits. Thank you for choosing us!

10/10 Excellent

James

Stayed 1 night in Jan 2024
Response from Sophia CSR on Jan 23, 2024
Hi James,We appreciate your rating and review. Receiving an astonishing 5-star rating is a real victory for our hotel. We are infinitely grateful that you will choose us again. We are waiting to welcome you back soon!

10/10 Excellent

Michael, los angeles

Stayed 1 night in Jan 2024
Response from Customer Care Team on Jan 19, 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 Good

Mary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Good
Stayed 1 night in Jan 2024
Response from Sophia CSR on Jan 16, 2024
Hi Mary,Thank you for your positive feedback! We're delighted to hear that you found our motel to be consistently good in all aspects. Your satisfaction is our priority, and we look forward to serving you again in the future. Your continued support is greatly appreciated, and we're committed to maintaining the high standards that you've come to expect.

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Sophia CSR on Jan 16, 2024
Hi Kent,It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit!

10/10 Excellent

Jack

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best motel 6 experience ever
Room was amazing, super clean and comfortable. Customer service was awesome they are super nice.
Stayed 1 night in Jan 2024
Response from Sophia CSR on Jan 15, 2024
Hi Jack,Thrilled to hear you enjoyed your stay! Our team takes pride in delivering an amazing and super-clean room experience. Exceptional customer service is our priority, and we're delighted you found our staff super nice. Looking forward to providing you with more comfort during your next visit!

8/10 Good

Merwyn

Business traveler
Liked: Staff & service, property conditions & facilities
Second stay at this property. Pros: nice staff, easy check in and check out, room is clean, microwave and mini fridge. Tiny little gym with eliptical and treadmill, a few free weights. No frills, but you can get your workout in. Free coffee in the morning. Hotel is right on freeway so noisy and in front is under construction (not hotels fault) but more noise. No shampoo or conditioner in bathroom (only bar soap) but pack your own and good to go.
Stayed 1 night in Jan 2024
Response from Sophia CSR on Jan 14, 2024
Hi Merwyn,We're grateful for your return! Thanks for the positive feedback on our staff, smooth check-in/out, and well-equipped rooms. Glad you liked the in-room amenities and gym. Your understanding of external noise and construction is appreciated. Look forward to hosting you again soon. Safe travels!

10/10 Excellent

Shdjekshs

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints as a pit stop really. Ive stayed at worse motel 6 the sheets did have one tiny spot though. The towels didnt look very clean. But it was a decent size remodeled room.
Response from Sophia CSR on Jan 9, 2024
Dear Guest,Thank you for choosing us as your pit stop. We appreciate your feedback and are glad to hear your overall experience was satisfactory. We apologize for any concerns with the sheets and towels; your comments are noted for improvement. We're pleased you found the remodeled room spacious and hope to have the opportunity to provide an even more comfortable stay on your next visit.

2/10 Terrible

Kayla

Stayed 1 night in Jan 2024
Response from Sophia CSR on Jan 28, 2024
Hi Kayla,It saddens us to receive a 1-star rating. Our team is dedicated to ensuring a positive experience, and we value your feedback to make the necessary changes. Please share more details about your experience so we can address specific concerns and improve. We hope for the chance to earn your business on future travels as we strive for continuous enhancement. Thank you for your input.

10/10 Excellent

Alberto

Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel excelente servicio
Stayed 2 nights in Dec 2023
Response from Sophia CSR on Jan 6, 2024
Hi Alberto,Thank you for recognizing our commitment to excellent service at our hotel. We strive to exceed expectations and provide a memorable stay. Your kind words motivate our team to maintain the highest standards. We look forward to welcoming you back for another outstanding experience.

6/10 Okay

Jaime

Stayed 1 night in Dec 2023
Response from Sophia CSR on Jan 9, 2024
Hi Jaime,Thank you for choosing us for your recent stay. We would love to know more about your experience. So, our team can make the required changes and improvements. We always welcome our guest's ideas and suggestions in hopes of earning your business on future travels so that you can see our continuous improvement.