Not what I requested,
Posted Oct 11, 2016
We when from los Angeles to Tracy for a funeral, we got there around 1 pm, my rooms were not as I requested she was trying to give me one of the rooms with no air condition, I requested for 2 rooms 2 queen beds, I got one of the rooms with one smaller size bed in the handicap area. She was trying to be funny and at the same time making several mistakes my reservation was for 2 nights and she did not pay attention to details and gave it to us for one night, and I had to correct that with her then she ask for all the adults ID and made a copy of the Why?, I was the one paying. I told her my brother is staying in one of the rooms with his wife and kids and my husband and I on the other one I gave her the ID and she ended putting my husband with my brothers wife in the same room and I had to correct that too. It was just not a good experience there.