Ratings based on 219 Verified Reviews

3.5 out of 5
72% of guests recommend
3.6 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted May 29, 2018
Very clean and friendly and helpful because we phoned and couldn't find the way to it cos off road work on the m6
Comment from Hotel Management
May 30, 2018 by Reception, Hotel Management
Thank you for your feedback
3 out of 5
Recommended
for Everyone
by A verified traveler from Saltash

Posted May 10, 2018
Basic bed, shower. Convenient on Motorway. On site facilities. Simple and functional. One issue was TV. Couldn't change remote batteries as they were screwed in only one channel. Could not do anything with it even volume or channel. So early to bed. Booking out the Reception was shut so left key in deposit bin.
Comment from Hotel Management
Jun 11, 2018 by Craig, Hotel Management
Thank you for the feedback
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 17, 2018
Great location, happy staff, easy to find, big room
Comment from Hotel Management
Apr 17, 2018 by Manager, Hotel Management
Thank you for your comments they are appreciated.
4 out of 5
Recommended
for Everyone
by A verified traveler from Cumbria

Perfect for what I was looking for

Posted Apr 6, 2018
Suited my needs but only criticism is lack of reception staff, realised I'd left something in room after I checked out, phoned hotel 3 times so far and only getting voice mail
Comment from Hotel Management
Apr 9, 2018 by Reception, Hotel Management
Thank you for your feedback.
5 out of 5
Recommended
for Everyone
by A verified traveler from Cornwall

Will be staying again

Posted Apr 5, 2018
Booking a hotel that allows dogs, i was fully prepared for a substandard experience and even pre warned the kids. But when we got there, it was absolutely lovely. The staff were so friendly and helpful. The room was immaculate, exactly like a premier inn or travel lodge layout and id never have thought dogs would have been in there before. I highly recommend , the whole weekend was wonderful and i will definitely stay again. Its fifteen minute drive from alton towers , and the price was brilliant too !
Comment from Hotel Management
Apr 5, 2018 by Reception, Hotel Management
Thank you for your review
3 out of 5
Recommended
for Everyone
by A verified traveler from swansea, wales

A little scruffy/dirty but cheap

Posted Mar 31, 2018
A little worn around the edges and could do with a good clean. It's a budget hotel so the "worn around the edges" but is acceptable, the cleanliness was not.
Comment from Hotel Management
Apr 2, 2018 by Reception, Hotel Management
Thank you for your feedback.
4 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Visiting

Posted Mar 19, 2018 on Hotels
Yes I found the hotel was Ok, needs a little up dating, but was enough for our one night stay
Comment from Hotel Management
Mar 20, 2018 by Reception, Hotel Management
Thanks for your feedback
4 out of 5
by A verified traveler

Posted Feb 11, 2018 on Hotels
Comment from Hotel Management
Feb 13, 2018 by Reception, Hotel Management
Thanks for your rating
3 out of 5
Recommended
for Personal Event
by A verified traveler

Posted Feb 8, 2018 on Hotels
Comment from Hotel Management
Feb 8, 2018 by Reception, Hotel Management
Thank you for your feedback
5 out of 5
by A verified traveler

A place like home

Posted Jan 27, 2018 on Hotels
A place like home you can stay after a days work.
Comment from Hotel Management
Jan 30, 2018 by Reception, Hotel Management
Thank you for your feedback