Ratings based on 214 Verified Reviews

3.7 out of 5
77% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from glos

Posted May 8, 2017
Staff could be smartened up Hotel was full of dogs
3 out of 5
by A verified traveler from West Midlands

It was ok

Posted Feb 27, 2017
It waa ok, the building itself was nice but the staff weren't very receptive as I found I had to wait a considerable amount of time for service. I struggle to sleep as I found the room I was in very noisy with a constant background humming.
5 out of 5
Recommended
for Everyone
by A verified traveler from Derbyshire

Excellent food, good room

Posted Feb 13, 2017
Pros: Food particularly. Nothing was too much trouble.
This hotel far exceeded our expectations. Lively friendly staff, excellent food.
5 out of 5
by Matthew

Overall great stay at a great price, pool a treat

Posted Dec 27, 2016 on Hotels
We had a great stay at the stone house hotel. The staff were great and friendly / helpful. The included breakfast was tasty with a wide variety and included a cooked breakfast. The indoor pool was perfect and great to tire out the children. (Although the changing facilities could do with a refurb to match the quality of the pool). Overall a great stay at a great price, we will be back I'm sure.
4 out of 5
Recommended
for Everyone
by A verified traveler

NIce hotel let down slightly by its staff.

Posted Dec 23, 2016
Pros: Comfortable, clean room and good breakfast
Cons: Staff training - see above
Stayed one night whilst visiting family. Nice comfortable and clean room. Breakfast was good quality and cooked well - very enjoyable. The only thing that lets this hotel down slightly is its staff who are friendly enough when you make the effort to have conversation with them but they are not pro-active. They walk around with their heads down and don't want to make eye contact.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ellesmere Port

Overnight Stay

Posted Dec 5, 2016
Pros: Handy to family that live near by
Have stayed at this hotel before , once again the hotel , facilities , comfort and staff all lived up to our expectations. Would definitely recommend .
1 out of 5
by A verified traveler

Overpriced

Posted Dec 5, 2016 on Hotels
Very overpriced and poor condition
4 out of 5
by A verified traveler

romantic get away

Posted Nov 28, 2016 on Hotels
excellent
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 27, 2016 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 26, 2016 on Hotels