Ratings based on 318 Verified Reviews

4.2 out of 5
90% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted Feb 11, 2018
The shower/tub floor was brown from dirt, there was mold around the soap dish, and the tub filler was crooked. The towel bar was held in place by a random assortment of mismatched screws. The mattress had a strange hard edge around the perimeter and overall was not comfortable. The sheets were threadbare. Overall the room looked worn and not properly maintained. Definitely would not recommend
Comment from Hotel Management
Feb 13, 2018 by gm, Hotel Management
Dear Valued Guest, We do apologize for the issues that you experienced during your recent stay. We do strive for exceptional cleanliness and comfort in our guest rooms. We do hope you will give us another chance should your travels permit.
5 out of 5
by A verified traveler

Posted Feb 11, 2018 on Hotels
Comment from Hotel Management
Feb 13, 2018 by gm, Hotel Management
Thank you for amazing 5-star rating.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice staff

Posted Jan 30, 2018 on Orbitz
Pros: Clean
Staff very nice , room clean but shower leaked. Called for repairs, someone stated they fixed it but it stilled leaked all over floor, Would stay again.
Comment from Hotel Management
Feb 5, 2018 by gm, Hotel Management
Thank for the great comments about our staff and room. However, I am sorry about this issues with the shower. We have made sure this issue was fixed and I am glad to hear that you would stay with us again.
4 out of 5
by A verified traveler

Posted Jan 28, 2018 on Hotels
Comment from Hotel Management
Feb 5, 2018 by gm, Hotel Management
Thank you for taking the time to rate your recent stay.
5 out of 5
by A verified traveler

Posted Dec 27, 2017 on Hotels
Awesome!
Comment from Hotel Management
Jan 2, 2018
Dear Valued Guest, Thank you for the amazing 5-star rating. We appreciate that you think we are awesome!!
4 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Nice location near conveniences

Posted Dec 22, 2017
Check in was quick. Front desk was friendly and helpful. Hotel is near many restaurants and stores. Room was clean and beds were perfect. Good place with kids. Seems like safe area.
Comment from Hotel Management
Dec 24, 2017 by gm, Hotel Management
Dear Barbara, I am happy to hear that you had a good front desk and room experience during your stay. I am also glad to hear that we were in a convenient location for your shopping and dining needs.
5 out of 5
by Mark

Posted Dec 19, 2017 on Hotels
Comment from Hotel Management
Dec 24, 2017
Dear Mark, Thank you for the amazing 5-star rating. I am glad to hear that you enjoyed your stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Birmingham, AL

Posted Dec 18, 2017
Great hotel. Very clean and convenient to Stone Mountain without having to pay the on-site prices. Great complimentary breakfast.
Comment from Hotel Management
Dec 19, 2017 by gm, Hotel Management
Dear Jeremy, I am thrilled to hear that you enjoyed your recent stay with us. It is always nice to hear that you found the hotel great and the breakfast to your liking.
5 out of 5
Recommended
for Everyone
by A verified traveler from stone mountain

Stone Mountain

Posted Dec 13, 2017
Greeted with a smile. Given extra information about restaurants in area. Given information on why I was charged 2 different room rates.
Comment from Hotel Management
Dec 15, 2017 by Gm, Hotel Management
Dear Nate, It is always great to hear that you were greeted with a smile. It is just part of the “Southern Hospitality” we offer on a daily basis. We are also always available to assist with restaurant selections and explanations of billing. We do hope to see you again soon.
5 out of 5
by Melisa

Posted Dec 5, 2017 on Hotels
Comment from Hotel Management
Dec 11, 2017
Dear Melisa, Thank you for taking the time to rate your recent stay.