Ratings based on 104 Verified Reviews

4.3 out of 5
85% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from charleston SC

A gem In the middle of stonetown.

Posted Jan 14, 2018
Beautiful interior clean and very quaint Friendly staff Comfy bed Not on the beach but within 5 min of walking All major attractions within walkable distance
Comment from Hotel Management
Jan 31, 2018 by Mwana Mohammed, Hotel Management
Thank you for your kind review and for taking the time to write it. It was an absolute pleasure to have you as our guests and We are delighted to hear that you enjoyed the decor and service of Jafferji House. Our team strive to meet our guest’s expectations and they were very proud to read your comments. We hope to welcome you back soon & send you our best wishes from Zanzibar
4 out of 5
Recommended
for Everyone
by A verified traveler from Zambia

Comfortable stay in the heart of Stone Town

Posted Dec 30, 2017
Pros: We loved the character of the hotel and our room. It was unique. The staff were friendly and went out of their way to make our stay comfortable.
Cons: The mattress was not the most comfortable.
Location: The location is perfect for exploring the streets of Stone Town. We also took a trip to a spice farm and Prison Island. Close to good restaurants.
Jafferji House and Spa is tucked into the heart of the winding streets of Stone Town. As such we got to experience the sights...all the beautiful doors, sounds....the calls to prayer, the sound of shop keepers opening for the day, mopeds in the streets and the smells of street foods being prepared. Stepping out of our hotel, our senses were bombarded as we experienced and were part of the life of the town. Stepping back into the hotel and our suite was a little oasis of luxury. The hotel is full of character as it is decorated with artefacts and beautiful photographs throughout.
Comment from Hotel Management
Jan 3, 2018 by Mwana, Hotel Management
Thank you for your kind review and for taking the time to write it. It was an absolute pleasure to have you as our guests and We are delighted to hear that you enjoyed the decor and service of Jafferji House. Our team strive to meet our guest’s expectations and they were very proud to read your comments. We hope to welcome you back soon & send you our best wishes from Zanziba
2 out of 5
by A verified traveler from toronto

Hotel is old

Posted Dec 26, 2017
Hotel is beautiful but the facilities are very old. Not quite sure how this place got a 4.4 rating.
Comment from Hotel Management
Jan 31, 2018 by Mwana Mohammed, Hotel Management
Thank you for your kind review and for taking the time to write it. It was an absolute pleasure to have you as our guests and We are delighted to hear that you enjoyed the decor and service of Jafferji House. Our team strive to meet our guest’s expectations and they were very proud to read your comments. We hope to welcome you back soon & send you our best wishes from Zanzibar
5 out of 5
by Loren

Great hotel; safe but chaotic neighbourhood

Posted Nov 21, 2017 on Hotels
This is an exceptionally beautiful place with unique architecture and furnishings and every room done in a unique theme. The staff are very helpful and the rooftop restaurant is great. The only drawback is that the minute you walk out of the hotel, you've got five merchants trying to drag you into their souvenir shops, and if you stop for half a second to look at your map, then 10 people rush up trying to "help you". There's nothing dangerous going on here, it's not a big problem at all, just a little stressful when you have just arrived in Zanzibar. Within a day you'll know the winding alleys of Stone Town well, and once you walk like you know where you're going, they leave you alone. I still recommend this hotel highly, just be ready for a little hassle as you come and go, none of which is the hotel's fault. There are hotels nearby that are on quieter streets.
Comment from Hotel Management
Nov 27, 2017
Thank you for your kind review and for taking the time to write it. It was an absolute pleasure to have you as our guests and We are delighted to hear that you enjoyed the decor and service of Jafferji House. Our team strive to meet our guest’s expectations and they were very proud to read your comments. We hope to welcome you back soon & send you our best wishes from Zanzibar
3 out of 5
by A verified traveler

Old building - dark room

Posted Oct 11, 2017 on Hotels
Room without window. A bit rundown on the maintenance. The dinner was not very well cooked. Terrible breakfast. My impression is that the most places in Zanzibar do not have good chefs and that shows on the dinner. However the staff was friendly.
Comment from Hotel Management
Oct 26, 2017
Thank you for your kind review and for taking the time to write it. It was an absolute pleasure to have you as our guests and We are delighted to hear that you enjoyed the decor and service of Jafferji House. Our team strive to meet our guest’s expectations and they were very proud to read your comments. We hope to welcome you back soon & send you our best wishes from Zanzibar
5 out of 5
Recommended
for Everyone
by A verified traveler

Charming authentic town house

Posted Oct 7, 2017
Beautifully decorated great style, antique furniture, wonderful photographs and books throughout. Staff couldn't have been more helpful.
Comment from Hotel Management
Oct 16, 2017 by Mwana Mohammed, Hotel Management
Thank you for your kind review and for taking the time to write it. It was an absolute pleasure to have you as our guests and We are delighted to hear that you enjoyed the decor and service of Jafferji House. Our team strive to meet our guest’s expectations and they were very proud to read your comments. We hope to welcome you back soon & send you our best wishes from Zanzibar
5 out of 5
Recommended
for Everyone
by A verified traveler from North Carolina

Unique. Gorgeous. Spacious. Convenient.

Posted Sep 21, 2017
My stay at Jafferji was incredible from the very beginning to the very end. The front desk staff were so friendly and helpful. My room was incredibly beautiful and extremely spacious, with A/C, many channels on the TV, gorgeous decorative details, and a bathtub and shower that were heavenly. The cleaning staff were excellent, checking in on my room twice a day. One day I wasn't feeling well and I slept late and missed breakfast by about 20 minutes, but the staff cooked for me anyway. The hotel is right in the center of town, making it easily accessible by foot to most anywhere in StoneTown. When it rains, you can hear the rain on the tin roof. I felt it was a great value for the rate I paid. I just cannot say enough positive things about this hotel. You will not be disappointed.
Comment from Hotel Management
Oct 16, 2017 by Mwana Mohammed, Hotel Management
Thank you for your kind review and for taking the time to write it. It was an absolute pleasure to have you as our guests and We are delighted to hear that you enjoyed the decor and service of Jafferji House. Our team strive to meet our guest’s expectations and they were very proud to read your comments. We hope to welcome you back soon & send you our best wishes from Zanzibar
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle, WA, USA

Charming hotel in great Stone Town location

Posted Sep 17, 2017
Pros: Cleanliness, charm, historic appeal, location
Cons: One front desk employee, in particular, did not represent the hotel as well as the many others.
Location: Stone Town--much in the way of historic, cultural and scenic charm.
The Jefferji was a great choice for us for two nights. Unique and character-filled while being clean and comfortable, plus a great location. The only downsides: 1-2 of the front desk staff members weren't as forthcoming with offering good service as we usually experience, and the room has virtually no natural light. These didn't detract from an outstanding stay, however.
Comment from Hotel Management
Oct 16, 2017 by Mwana Mohammed, Hotel Management
Thank you for your kind review and for taking the time to write it. It was an absolute pleasure to have you as our guests and We are delighted to hear that you enjoyed the decor and service of Jafferji House. Our team strive to meet our guest’s expectations and they were very proud to read your comments. We hope to welcome you back soon & send you our best wishes from Zanzibar
2 out of 5
by PETER

A bit uncomfortable

Posted Sep 6, 2017 on Hotels
Don't expect much in terms of luxury or let the design deceive.
Comment from Hotel Management
Oct 26, 2017
Thank you for your kind review and for taking the time to write it. It was an absolute pleasure to have you as our guests and We are delighted to hear that you enjoyed the decor and service of Jafferji House. Our team strive to meet our guest’s expectations and they were very proud to read your comments. We hope to welcome you back soon & send you our best wishes from Zanzibar
5 out of 5
Recommended
for Everyone
by A verified traveler from Cheyenne Wy

Great hotel in Stonetown

Posted Sep 3, 2017
The Jaffergi house is a luxurious one of a kind experience. The antiques and decor allow you to imagine some of the history of Zanzibar.
Comment from Hotel Management
Oct 16, 2017 by Mwana Mohammed, Hotel Management
Thank you for your kind review and for taking the time to write it. It was an absolute pleasure to have you as our guests and We are delighted to hear that you enjoyed the decor and service of Jafferji House. Our team strive to meet our guest’s expectations and they were very proud to read your comments. We hope to welcome you back soon & send you our best wishes from Zanzibar