Ratings based on 405 Verified Reviews

4.5 out of 5
94% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from cincinnati ohio

Nice Hotel

Posted Jun 5, 2017
It was a great experience, I would definitely stay again. The only reason I did not do excellent. I'm just a firm believer that all has room for improvement. Very Clean hotel . Staff was very polite
Comment from Hotel Management
Jun 6, 2017 by General Manager , Hotel Management
Chris, thank you for including Hilton Garden Inn Stony Brook in your travel plans. We are glad to know your liked our clean hotel and were impressed with our courteous associates. It was a pleasure hosting you, and we look forward to serving you again soon. Regards, Robert Siemsen, General Manager
3 out of 5
by A verified traveler

Posted Jun 4, 2017
The room smelled like smoke event though non smoking was requested. The front desk showed no concern when I called to complain. The parking lot was being paved while we were there so there were not enough parking spaces. This was very inconvenient
Comment from Hotel Management
Jun 5, 2017 by General Manager, Hotel Management
Thank you for your recent stay and for your feedback. Please accept our apologies for the odor in your room and even more so that we were unresponsive to your needs. Your feedback will help our team continue to improve as we strive towards providing great service every stay. Thank you again, and we hope to welcome you back soon. Regards, Robert Siemsen General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 28, 2017
Great place to stay if you have a student on campus at the university.
Comment from Hotel Management
Mar 29, 2017 by General Manager, Hotel Management
It's a pleasure to read your fantastic review about Hilton Garden Inn Stony Brook! We are so glad our location worked well for you. Being on the campus of Stony Brook University is definitely convenient for visiting professors, students considering attending the University, or for visiting parents and friends of University students. We hope you will make us your home whenever you are in this area! Regards, Robert Siemsen, General Manager
5 out of 5
by Larry

Convenient to SUNY Stony Brook Campus

Posted Mar 21, 2017 on Hotels
Helpful and Friendly Staff and Desk
Comment from Hotel Management
Mar 23, 2017 by James, Hotel Management
Larry, thank you for being our guest at Hilton Garden Inn Stony Brook. We are glad our location worked well for you and that our Front Desk associates left you with a good impression of our hotel. It was a pleasure hosting you, and we look forward to welcoming you back soon! Regards, Robert Siemsen, General Manager
5 out of 5
by Vindya

Posted Mar 17, 2017 on Hotels
I will appreciate if we had a complimentry breakfast.
Comment from Hotel Management
Mar 19, 2017 by General Manager, Hotel Management
Vindya, thank you for being our guest at Hilton Garden Inn Stony Brook. We are delighted to know you enjoyed your stay with us and that you were impressed with most of the aspects of our hotel. We also appreciate your suggestions and hope to have the opportunity to welcome you back soon! Regards, Robert Siemsen General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Good location

Posted Mar 10, 2017 on CheapTickets
Good location with easy parking. Restaurant is nice and offered a varied menu. Helpful staff. Reasonable prices.
Comment from Hotel Management
Mar 12, 2017 by General Manager, Hotel Management
It's a pleasure to read your fantastic review about Hilton Garden Inn Stony Brook, and we appreciate you highlighting the great value we offer. We are delighted to know you enjoyed our convenient location as well as our outstanding hospitality. Thank you for being our guest, we hope you will make us your home whenever you are in our area! Regards, Robert Siemsen, General Manager
5 out of 5
by A verified traveler

Posted Mar 6, 2017 on Hotels
Comment from Hotel Management
Mar 8, 2017 by General Manager, Hotel Management
Thank you for choosing to stay with us and taking the time to give your ratings. We are thrilled to know you loved everything we had to offer and had an excellent stay. It was our pleasure serving you, and we hope to welcome you back soon. Robert Siemsen, General Manager
5 out of 5
by Carl

Posted Feb 28, 2017 on Hotels
Comment from Hotel Management
Mar 2, 2017 by General Manager, Hotel Management
Carl, thank you so much for the terrific rating regarding your visit at Hilton Garden Inn Stony Brook. Making sure that each guest's stay is flawless is what we strive for every day, and your recognition of our efforts goes a long way in motivating us to do even better. We hope you are already planning another trip our way. Regards, Guest Relations
5 out of 5
by Shajuan

Posted Feb 26, 2017 on Hotels
I really like the food and service. But I didn't like that my room, 228, view was only the heating system. But very nice hotel and area.
Comment from Hotel Management
Feb 28, 2017 by General Manager, Hotel Management
Thank you for being our guest at the Hilton Garden Inn Stony Brook. We are glad to read about the enjoyable aspects of your stay including our location and service. However, we apologize for your disappointment with the view from your room. We value your business and hope that you will choose us again in the future. Regards, Guest Relations
5 out of 5
by sridhar

Posted Feb 23, 2017 on Hotels
Comment from Hotel Management
Feb 25, 2017 by General Manager, Hotel Management
Sridhar, thank you so much for staying at Hilton Garden Inn Stony Brook and sharing your fantastic 5-star rating. Our goal is to provide an outstanding experience to all of our guests, and we appreciate you letting us know we are succeeding! Thanks again, we hope to welcome you back the next time you are in town. Regards, Guest Relations