Posted Aug 17, 2015
We travel between the Northeast and Florida several times a year. Travel between Florida and Stony Creek, Virginia is much easier and takes about the same time as travel from Stony Creek, Virginia to the Northeast. Our first stay at the Sleep Inn at Stony Creek was in May. We got a handicap room we could photograph to show how to do it right. On our second stay I requested the handicap room by room number. When we arrived we found that room was not available, despite our reservation. We were given a "handicap" room on the second floor. One of us is in a wheelchair, and doesn't look forward to an emergency evacuation from the second floor in a wheelchair. Turns out the second floor room we were given was not even a handicap room. The assistant manager, Ms. Person, made everything right the next morning when we brought the matter to her attention. For our third stay we reserved a room through Expedia, then we called the motel directly to confirm our reservation in the first floor handicap room. No problems.