Ratings based on 40 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
95% of guests recommend
4.2 Room cleanliness
4.4 Service & staff
4.2 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by Edward

This traveler left a rating score only Posted Aug 12, 2016 on Hotels
5 out of 5
by A verified traveler from Orlando

Best Pick For Cherokee

Posted Jul 23, 2016
Cherokee isn't a tourist destination so the choices are limited and without any frills. The Hacienda is the best choice. Very clean, the staff is very friendly and the location is godwits what you need close by. We stay there when we attend a family reunion.
Comment from Hotel Management
Sep 21, 2016 by J. Greer - Manager, Hotel Management
Thank you for your wonderful response. We look forward to having you come stay with us each time your in the area!
4 out of 5
by Darren from Lincoln

Cherokee IA Stay

Posted Jul 17, 2016 on Hotels
Clean hotel/room, friendly staff, nice pool.
Comment from Hotel Management
Sep 21, 2016 by General Manager, Hotel Management
Thank you for taking the time to comment. Come stay with us again when your visit Cherokee! J.Greer - Manager
3 out of 5
by A verified traveler

Posted Jul 5, 2016
Front desk staff was rude, unfriendly and accusatory on July 2, 2016. Also, they have no roll away cots, according to that staff.
5 out of 5
by Bryan from Bryan from Burnet

Like Stuff on a Wheel, I keep turning Up

Posted Jul 3, 2016 on Hotels
Management is missing the boat with this property. You can tell they are working hard to improve the rooms. Each time I go there, something has been improved to make the stay better. However, when I pulled up, it looked as if the place had closed down. The lawn needed mowing, plants needed to be watered and some sort of sinage is needed to let others know the property is in operation. This is the only property I will stay at when in the area. I met an individual across the street who was also from my home state and was also staying at the same property on business. I told him that the property was the best in the area and that he had made an excellent choice.
4 out of 5
by Brian

A decent place to stay in Cherokee

Posted Jun 20, 2016 on Hotels
I recently spent two nights at this hotel. We arrived late in the evening the first night. It was very warm outside that day (high 90's) and the room was stiflingly hot when we walked in. The air conditioning was not running. We turned it on and thought it would cool down as we got ready for bed. It never got very cool and we had some trouble sleeping the first night. We got up for breakfast the next morning and it was cooler, but still not very comfortable. The breakfast was typical hot hotel breakfast with waffles, sausage and biscuits and gravy. We didn't return to the room until after 10:00 pm that night. Although the day was much cooler, the room was not. I called the front desk, and they were able to switch us to a nearby room with functioning AC. That room cooled down quickly and we slept much better. The beds are actually pretty comfortable. We should have asked for a different room the first night, we just assumed the room would cool off, and once we were in bed and it was clear there was a problem with the AC, we didn't feel like changing rooms.
Comment from Hotel Management
Jul 12, 2016 by Mike, Hotel Management
Thank you for your wonderful response, we look forward to having you as our guest soon!!!
4 out of 5
by Kellie

Posted Jun 6, 2016 on Hotels
Comment from Hotel Management
Jul 12, 2016 by Mike, Hotel Management
Thank you for your wonderful response, we look forward to having you as our guest soon!!!
4 out of 5
by Christine

Posted May 28, 2016 on Hotels
Comment from Hotel Management
Jul 12, 2016 by Mike, Hotel Management
Thank you for your wonderful response, we look forward to having you as our guest soon!!!
5 out of 5
by A verified traveler from Iowa

Great stay!!!

Posted May 25, 2016
Pros: Staff were friendly, comfortable beds, updated room decor.
Cons: No
Location: Many restaurants nearby and shopping stores.
Stayed at this hotel for 5 nights. Beds were comfortable. Staff were friendly and helpful. Loved that my dog was able to stay with me. My child was in the hospital and far from home but needed to fax things to take care of business at home and was able to use their fax machine for no charge! The breakfast area is beautifully updated! Didn't like handicap bathroom in my room and no hesitation and was moved to a different room. Will stay again if in the area.
Comment from Hotel Management
Jul 12, 2016 by Manager Best Western La Grande Hacienda, Hotel Management
Thank you for your wonderful response, we look forward to having you as our guest soon!!!
4 out of 5
by A verified traveler

Posted Feb 18, 2016 on Hotels
Comment from Hotel Management
Jul 12, 2016 by Mike, Hotel Management
Thank you for your wonderful response, we look forward to having you as our guest soon!!!