Property grounds

Reviews of Tsitsikamma Village Inn

3 out of 5
Tsitsikamma Village Inn
Darnell Street, Storms River, Eastern Cape

Reviews

8.6

Excellent

Rating 10 - Excellent. 169 out of 389 reviews" "
Rating 8 - Good. 165 out of 389 reviews" "
Rating 6 - Okay. 44 out of 389 reviews" "
Rating 4 - Poor. 9 out of 389 reviews" "
Rating 2 - Terrible. 2 out of 389 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Manuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully appointed hotel in Storms river village. The hotel room fixtures do need a bit of maintenance but the overall experience was lovely. The breakfast buffet is very well done catering to a variety of tourists and the position of the hotel to the activities in the area is superb. Staff are friendly and professional. We made use of the laundry service which was efficient and very well done. As a first time stay in this area we were happy to have had the opportunity to stay in the Tsitsikamma village inn.
Stayed 2 nights in Dec 2023
Response from Angie on Jan 15, 2024
Dear Manuel,Thank you for choosing to stay with us and giving us your feedback. Much appreciated!Looking forward to hosting you again in near future!Tsitsikamma Village Inn team

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Picturesque
Short stay on our way through. But we really enjoyed the time spent there.
Stayed 1 night in Dec 2023
Response from Angie on Dec 14, 2023
Dear Alan,Many thanks for choosing to stay with us and enjoying our facilities.Looking forward to your next visit in future!Tsitsikamma Village Inn team

8/10 Good

Yaron

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2023
Response from Angie on Apr 11, 2023
Thank you Yaron!Come visit us again :)Tsitsikamma Village Inn regards

10/10 Excellent

Portia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, wonderful rooms. Awesome breakfast and lovely staff
Stayed 1 night in Feb 2023
Response from Angie on Mar 8, 2023
Dear Portia,Thank you for your feedback, much appreciated!Tsitsikamma Village Inn regards

10/10 Excellent

Katie

Stayed 2 nights in Nov 2022
Response from Angie on Dec 9, 2022
Thank you Katie!Looking forward to hosting you again in near future!Tsitsikamma Village Inn regards

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay. Always is. Great old fashioned hospitality. Spotless accommodation in beautiful surroundings.
Stayed 1 night in Oct 2022
Response from Angie on Nov 1, 2022
Dear James,Many thanks for your feedback. It was a pleasure hosting you. Come visit us again!Tsitsikamma Village Inn team

10/10 Excellent

Susanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent.
Stayed 2 nights in Dec 2021
Response from Angie on Dec 23, 2021
Dear Susanna Thank you for staying with us! Come visit us again :)

10/10 Excellent

Ian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Stayed 1 night in Dec 2021
Response from Angie on Dec 20, 2021
Thank you kindly!

10/10 Excellent

DOMINIK

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place, really loved that ;)
Stayed 1 night in Dec 2021
Response from Angie on Dec 6, 2021
Dear Dominik, Thank you so much for staying with us! We appreciate your rating and feedback. Looking forward to hosting you again in future! :)

10/10 Excellent

Mishalin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent overall experience
Stayed 1 night in Apr 2021
Response from Angie on May 5, 2021
Dear Mishalin, Thank you for staying with us! Come visit us again.

8/10 Good

Moegammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakaway .
We had a wonderful time there during our Easter holiday. We arrived there at night and been our first time there, not knowing the whereabouts, Mario sorted us in no time. The restaurant and kitchen staff were excellent, friendly and very accommodating. The food was great and always fresh. The facilities all around were always neat and well kept. Our apartment was also well cleaned every day with fresh towels and ablution necessities. Once again thank you for a great time and to the friendly staff. We would go back there anytime, without a doubt.
Stayed 4 nights in Mar 2021
Response from Angie on Apr 19, 2021
Dear Moegammed, Thank you for staying with us and giving us a positive review. It is much appreciated.

10/10 Excellent

Ian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from Angie on Mar 18, 2020
Dear Ian, Thank you for staying with us! Tsitsikamma regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, amazing staff and people of the town. Thank you Tsitsikama
Stayed 2 nights in Feb 2020
Response from Tsitsikamma Village Inn on Feb 19, 2020
Thank you for your wonderful review! We look forward to seeing you again when you next travel to the Tsitsikamma. Greetings from the Tsitsikamma Village Inn Team

10/10 Excellent

GP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay at Tsitsikamma Village Inn
Very friendly and efficient staff welcoming us on arrival. Unit was impeccable and food and service at the dining room outstanding. Well maintained garden and lovely ambiance.
Stayed 1 night in Feb 2020
Response from Tsitsikamma Village Inn on Feb 19, 2020
Dear GP It is always so wonderful to have happy guests and to know that we made your holiday a bit more special with our tranquil ambience and service given ! We very much look forward to seeing you again when you next in our part of the world.

10/10 Excellent

Anna M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
Once again had an amazing stay at Tsitsikamma Village Inn. Friendly staff, good food and a breakfast to die for! Clean tidy room overlooking the courtyard.
Stayed 1 night in Feb 2020
Response from Tsitsikamma Village Inn on Feb 11, 2020
Dear Anna Thank you for your absolutely lovely review. We hope to see you again when you next in Tsitsikamma! Greetings from all of us

8/10 Good

Verified traveler

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location, staff, convenience, convenient location,
Stayed 1 night in Feb 2020
Response from Ange on Feb 5, 2020
Thank you! Tsitsikamma regards

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect, right in the middle of all the activity. We were blown away by the quality of the food at the restaurant.
Stayed 3 nights in Jan 2020
Response from Tsitsikamma Village Inn on Jan 30, 2020
Thank you for the amazing review! We're so glad to hear you enjoyed our restaurant so much. We hope we'll see you again soon.

8/10 Good

S J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful setting
Excellently maintained facility in wonderful setting. Only (small) negative point was the bar.
Stayed 1 night in Jan 2020
Response from Tsitsikamma Village Inn on Jan 30, 2020
Thank you for the wonderful review! We greatly appreciate your feedback and would love to hear on how we can improve the bar further. Hope to see you again!

8/10 Good

Verified traveler

Stayed 2 nights in Jan 2020
Response from Tsitsikamma Village Inn on Jan 21, 2020
Thank you for the great review! We're always glad to hear when our guests have enjoyed their stay with us. Hope to see you again soon!

10/10 Excellent

Eugenie

Stayed 1 night in Jan 2020

6/10 Okay

Lumka

Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful buildings, close to a lot of tourist attractions and we love being tourists!
Stayed 2 nights in Dec 2019
Response from Angie on Dec 30, 2019
Dear Anonymous, Thank you for your feedback. Looking forward to hosting you again! Tsitsikamma regards

10/10 Excellent

timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Angie on Dec 23, 2019
Dear Timothy, Many thanks for staying with us! Looking forward to hosting you again! Tsitsikamma regards

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay at Tistsikama
The Tsitsikama Inn is unique with a variety of buildings making up the property and set in large well kept grounds. The free breakfast was excellent, and dinner was also excellent. We had a large unit that had been very well modernized with a large bathroom. The only thing that would have helped us was a fridge in the room. Storm river mouth well worth a visit.
Stayed 1 night in Aug 2019
Response from Angie on Sep 4, 2019
Dear Ross, Many thanks for staying with us! I`m glad you had a great stay. Looking forward to hosting you again soon! Many thanks and Tsitsikamma regards

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property in nice location. Good breakfast. Wi-Fi did not work.
Stayed 1 night in Aug 2019
Response from Tsitsikamma Manager on Aug 28, 2019
Hi there, Thank you very much for taking the time to review your stay with us. It was a great pleasure hosting you. Your feedback has been passed on to the relevant department and will be looked into asap. Have a lovely day! - The Tsitsikamma team

8/10 Good

Christiane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay very much.
Stayed 4 nights in Aug 2019
Response from TVI Manager on Aug 28, 2019
Hi Christiane, Thank you so much for this lovely feedback, we really appreciate you taking the time to review your stay. Take care, - The TVI Team

4/10 Poor

Wally and Vicki

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Robbed.
The barn room was not worth R1230, when the the bigger rooms were also available at R1230 per night. The price should have been R974 for the night, as advertised. We were overcharged !!!!
Stayed 1 night in Jul 2019
Response from Tsitsikamma Village Inn on Jul 8, 2019
We're sorry to hear that you feel you were overcharged. Our rate for the barn rooms on Hotels.com is R1230 per night, with our bigger rooms being charged at R1520 per night. If you can show us where you saw a lower rate, we'd love to be able to assist where possible.

10/10 Excellent

Gaurav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice property
Very nice property
Stayed 1 night in Jun 2019
Response from Tsitsikamma Village Inn on Jun 14, 2019
Thank you for the wonderful review! We're glad to hear you enjoyed your stay with us.

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Angie on Apr 1, 2019
Dear James, Many thanks for staying with us and rating us. Much appreciated!

6/10 Okay

Verified traveler

Disliked: Cleanliness
Stayed 1 night in Feb 2019
Response from Angie on Apr 1, 2019
Dear Anonymous, Many thanks for rating us. Come visit us again!

4/10 Poor

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Everything so so English, like back in the 60s! All restaurants and Bars in and around that area closung up at 0830PM
Stayed 1 night in Feb 2019
Response from Angie on Mar 1, 2019
Dear Anonymous, Many thanks for your feedback. Our kitchen is only closing at 21h00 and bar is open until the last guests depart. Please come visit us again!

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
This hotel has an olde world charm. However, facilities are dated and in need of modernisation. Room interlocking door was too thin to offer soundproofing, hence no privacy between rooms. Shower controls are ancient, so getting the shower temperature safe and correct was a slow tedious process. Food was ok though felt like mass produced. In particular, a good rump steak was ruined by having BBQ sauce smeared all over it before being served. There was no mention of this sauce in the menu description. YUK👎👎
Stayed 2 nights in Feb 2019
Response from Angie on Apr 3, 2019
Dear Anonymous, Many thanks for your feedback. I`m so sorry to hear about your experience. The rooms are all decorated to a certain theme, and since the hotel was started in the late 1800's, we try to keep some of the history, but with a little bit of a up-to-date twist. We`re looking into above-mentioned as well as the food. Hope to see you again soon.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2019
Response from Angie on Apr 1, 2019
Dear Anonymous, Many thanks for rating us. Come visit us again!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed in the barn room and it was really nice. The air-conditioning worked well. We actually used it to heat the room because it was a bit chilly. The bed was very comfortable and the place is beautifully kept. Not least the robot grass cutter! They were really nice to let us stay an extra hour in the room while we sorted something out. Also the breakfast is great. And check out the micro brewery next door if you have time.
Stayed 1 night in Jan 2019
Response from Angie on Feb 14, 2019
Dear Anonymous, Many thanks for your feedback. Much appreciated. Come visit us again!

2/10 Terrible

YORAM

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
never coming back again to this place
Not value for money. They charged extra for kids that slept on the floor as they were in a separate room. They gave us the feeling they did not want us there. Not polite and Not helpful. The supervisor was helpless to find an acceptable solution for the extra charges. Ended up paying more than 4000 rand extra. Breakfast does not worth the money.
Stayed 2 nights in Jan 2019
Response from Angie on Jan 11, 2019
Dear Yoram, Many thanks for your feedback.Sorry that we didn`t meet your expectations, but I personally met you and solved the problem which you agreed to special rate charged for teenagers. Wishing you a lovely holiday! Tsitsikamma regards

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, very good value for money (we only stayed 1 night) and very conveniently located with a couple of restaurants and a good bar on-site. Rooms were clean, but would benefit from more renovation. Breakfast was very good, the grounds are beautiful and very well kept and the staff were very friendly. Would stay there again!
Stayed 1 night in Dec 2018
Response from Angie on Dec 27, 2018
Dear Anonymous, Thank you for staying with us! It was a pleasure hosting you. Looking forward to your next visit! Many thanks and Tsitsikamma regards

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Cute property in a beautiful location
Stayed 1 night in Nov 2018
Response from Angie on Dec 13, 2018
Dear Anonymous, Many thanks for staying with us and positive feedback. Come visit us again! Tsitsikamma regards

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in Tsitsikamma wilderness area.
Great hotel in the middle of the Tsitsikamma park area. Very comfortable and homey. Clean with great service.
Stayed 1 night in Oct 2018
Response from Angie on Oct 31, 2018
Dear Benjamin, Many thanks for staying with us. Come visit us again!

8/10 Good

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Angie on Oct 24, 2018
Dear Stephen, Many thanks for rating us! Looking forward to hosting you again! Tsitsikamma regards

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dream
Every thing was great
Stayed 1 night in Oct 2018
Response from Angie on Oct 17, 2018
Dear Stephen, Many thanks for your feedback. Looking forward to your next visit! Tsitsikamma regards

8/10 Good

Chen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was very nice though the WiFi signal was very low to unexisted.
Stayed 1 night in Oct 2018
Response from Angie on Oct 11, 2018
Dear Chen, Many thanks for feedback. Wi-fi was a bit slow in the whole area, but it is all sorted. Please come visit us again!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, room door is transparent, privecy is a bit disappointing
Stayed 1 night in Sep 2018
Response from Angie on Sep 25, 2018
Dear Anonymous, Many thanks for your feedback. Our guests privacy is very important therefor all our rooms are private. Not sure in which room you stayed in. Please advise and I`ll follow up on this matter.

8/10 Good

L&L, Nashville, TN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely peaceful hotel to relax. Nice having 2 restaurant options on the premises.
Stayed 1 night in Sep 2018
Response from Angie on Sep 25, 2018
Dear L&L, Many thanks for your feedback and staying with us. Come visit us again!

6/10 Okay

Ortal

Didn’t like it
Very basic, bed is small and not comfortable. Staff is very helpful. The rooms need a makeover
Stayed 1 night in Sep 2018
Response from Angie on Sep 18, 2018
Dear Ortal, Many thanks for your feedback. Come visit us again!

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Angie on Sep 18, 2018
Dear Peter, Many thanks for rating us. Much appreciated! Come visit us again!

8/10 Good

Barb, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Raining when we go there. Got soaked getting tp our room. Very nice surrounddings.
Stayed 1 night in Sep 2018
Response from Angie on Sep 13, 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Lenyse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018
Response from Angie on Aug 22, 2018
Many thanks for rating us! Come visit us again

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay,lovely setting and good restau
we stayed here for 2 nights last week and were really pleased we did,it is a really impressive collection of beautiful colonial style buildings around a green which gives a lovely feel to the place and is really impressive. Our room was immaculate with lovely furniture,clean and a very comfortable bed,the heating and extra blankets were useful as it was chilly at night.The water came from there own borehole so no problems with shortage of water. The food was excellent,we used the restaurant in the evenings and there was a wide and varied menu at a reasonable price,portions were good and both meals were delicious.The buffet breakfast was excellent with a great selection and catered for all tastes. All the staff we met were very polite,friendy,helpful and a pleasure to deal with.We would have no hesitation staying here again and would thoroughly recommend to anyone visiting the area. The inn is in a great location,safe and has own security although we had no problems and felt safe when we walked in the area. A really enjoyable visit.
Stayed 2 nights in May 2018
Response from Angie on May 18, 2018
Dear Susan, I`m so glad you had a great stay with us. This is such a positive review, many thanks. Come visit us again!

10/10 Excellent

Nesreen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
quaint little place.
We had actually stopped a year before just to have lunch here so this time round on our road trip we decided to stay. Its a lovely place conveniently located on the quiet high street. The staff are very friendly and helpful and even changed our room to a garden view. Comfortable and easy for our stop on the garden route.
Response from Angie on May 10, 2018
Dear Nesreen, Many thanks for returning to our Magical Hotel. Hope to see you again soon!

10/10 Excellent

bernie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was great...just the waiters were a bit lacking.
Response from Angie on May 10, 2018
Dear Bernie, Thank you for your feedback. Please advise why do you say waiters were lacking. Our staff are always friendly and helpful.