Ratings based on 201 Verified Reviews

3.9 out of 5
80% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Llanelli

Hotel booked for location for weekend stay.

Posted Apr 18, 2017
Beds extremely uncomfortable really hard like sleeping on floor. Put you up bed didn't have a decent mattress first night unable to be used. Rectified following complaint. Breakfast could be better scrambled egg hard through overlooking and other items slow to be topped up. Gym and leisure centre fine. Asked to check out a little later than check out at 11am told it would be charged at £10 per hour. Won't be back!
5 out of 5
Recommended
for Families
by A verified traveler from UK

Very welcoming, plenty of choice at Breakfast

Posted Apr 16, 2017
Pros: All very good
Cons: No
Location: Very close to Wyre Forest
Very welcoming, comfy bed, good WiFi, plenty of choice at breakfast.
2 out of 5
Recommended
for Everyone
by A verified traveler from england

nice hotel beds hard pillow thin as cardboard

Posted Mar 27, 2017
Pros: nice area
Cons: tv freeview only 5 to watch
drinks to expensive £1.45 a pint of lager staff could do nothing about tv
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 18, 2017 on Ebookers
Nice place to stay. Good value. Pool and facilities also good. Family friendly
2 out of 5
by A verified traveler

Room too cold mattrasses on bed was really old

Posted Dec 25, 2016
Cleaning room good but spa section not clean. Staff good friendly ,, breakfast half good half really dry like pastery ..
1 out of 5
by A verified traveler

Disaster

Posted Dec 9, 2016
This hotel is awful and not worth the room price ... Rude staff noisy at night shower faulty overall disaster
5 out of 5
by A verified traveler

Lovely hotel

Posted Nov 14, 2016 on Hotels
Second time at this hotel an defiantly wont be the. Last
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 31, 2016 on Hotels
4 out of 5
by A verified traveler

Mini break

Posted Oct 29, 2016 on Hotels
Nice hotel, very good spa, gym etc, not quite up to the standard I expected, but a pleasant stay.
4 out of 5
by A verified traveler

Tired

Posted Oct 25, 2016 on Hotels
Room was fine/clean etc. Shower doesn't have any pressure so not that enjoyable. Breakfast was good but staff were extremely rushed...maybe not enough of them. Kept running out of plates etc. We attended a function in the evening at the hotel and it was fab. The facilities for guests were terrible though. Both the ladies and gents bathrooms were dirty. Locks didn't work on cubicles and bins overflowing. I mentioned this to reception who answered with 'well the cleaners go home at 3'. Also 2 different staff collecting plates from the buffet knocked into my chair and neither apologised or acknowledged it. The lounge facilities were good with books and games etc but pictures showed a fire that when there, was never lit. The sofas chairs were very flat and just tired looking.