Ratings based on 170 Verified Reviews

4.6 out of 5
98% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Akron, OH

Excellent hotel

Posted Jan 16, 2017
The only problem we're some rowdy kids in the pool, but that had nothing to do with the hotel. The room was perfect, there was a pool and a hot tub, and the staff was amazing.
4 out of 5
by A verified traveler

Decent, but I'd look elsewhere for 2 small reasons

Posted Nov 25, 2016 on Hotels
Overall a decent place. Roomy and clean, staff was very nice. Wifi was convenient and fast. Didn't eat breakfast so can't comment. Only 2 drawbacks: 1) walls were paper thin. We heard nearby conversations, crying babies, and bathroom noises. 2) The bathroom had no fan. With 4 people staying there it made for, shall we say, close quarters...
Comment from Hotel Management
Dec 22, 2016 by General Manager, Hotel Management
Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely, Taylor Front Office Supervisor
5 out of 5
by A verified traveler

Totally Great!

Posted Nov 15, 2016 on Hotels
This was first rate. Spotlessly clean, smells nice, breakfast was fresh and appetizing, all lights and appliances worked perfectly. I would recommend this in a heartbeat.
Comment from Hotel Management
Dec 22, 2016 by General Manager, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Taylor Front Office Supervisor
4 out of 5
by A verified traveler

Comfortable suites but not adequately sound proof

Posted Oct 10, 2016 on Hotels
Comfortable stay for a group of 5 over the weekend. Our suite was clean & cozy. Nice to have the well stocked kitchenette & fridge to cook our own meals. The breakfast buffet was also good. However, the walls are thin & our sleep was disturbed by noises from other rooms, particularly from the floor above.
Comment from Hotel Management
Oct 12, 2016 by General Manager, Hotel Management
Thank you for taking the time to give us your feedback. We take all guest experiences as an opportunity to improve in the future. We hope to see you again in the future.
3 out of 5
by A verified traveler

Posted Sep 25, 2016 on Hotels
Loved the 24 hr food pantry
Comment from Hotel Management
Sep 28, 2016 by General Manager, Hotel Management
Thank you for taking the time to give us your feedback. I'm glad you were able to utilize our 24 Hour Pantry, it has a lot of great late-night snacks! We hope to see you again soon. Taylor Front Office Supervisor
5 out of 5
by A verified traveler

Convenient and well kept hotel with friendly staff

Posted Sep 25, 2016 on Hotels
East access to Blossom, clean and inviting facility. Only negative was that the wifi service was poor.
Comment from Hotel Management
Sep 28, 2016 by General Manager, Hotel Management
Thank you for taking the time to give us your feedback. We're happy to hear you enjoyed your stay with us and our location provided you easy access to Blossom Music Center. We're sorry to hear you experienced some trouble with our wifi. We are working to improve the speed and quality of our wireless internet. We hope to see you again soon! Taylor Front Office Supervisor
5 out of 5
by A verified traveler from Toledo, Ohio

AWESOME!

Posted Sep 6, 2016 on Hotels
I was a little disapointed that we did not get the room with a seperate bedroom, but our place was really nice, so I cannot complain.
Comment from Hotel Management
Oct 12, 2016 by General Manager, Hotel Management
Thank you for taking the time to give us your feedback. We look forward to seeing you again in the future!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice for the price

Posted Aug 1, 2016
Went on a mini vacation with the kids and booked a room here. Very clean and suite was very spacious. Breakfast buffet was ok. Only thing was pool was not working so we had to leave hotel to enjoy swimming.
Comment from Hotel Management
Aug 30, 2016 by Taylor, Hotel Management
Thank you for choosing Staybridge Suites for your recent get away. I'm so sorry to hear our pool wasn't working during your stay. We do hope to see you again in the future so you can enjoy our indoor pool! Taylor Front Office Supervisor
5 out of 5
by Nancy from Geneva

family reunion

Posted Jul 24, 2016 on Hotels
Room was like an apartment, Kitchenette was stocked with dishes 2 burner cooktop refrigerator and dishwasher. wish we could have stayed longer, close to freeway and lots of restaurant choices nearby. everything was very clean
Comment from Hotel Management
Aug 30, 2016 by General Manager, Hotel Management
I'm so happy to hear we were able to accommodate you for your recent family reunion in the area. The kitchenettes in the rooms are such a great feature for our guests and we love that we were able to offer that to you. Please come see us again if you're ever in the area! Megan Lally General Manager
5 out of 5
by Gretchen from SF

First rate hotel and staff!

Posted Jul 18, 2016 on Hotels
The 2 bedroom suite was perfect for what we needed, the room was super clean, beds were comfortable, and the staff was off the charts friendly!! The front desk ladies went out of their way to make sure we had an infant crib, and even the breakfast staff was super helpful and friendly.
Comment from Hotel Management
Aug 30, 2016 by General Manager, Hotel Management
Thank you so much for choosing Staybridge Suites for your recent trip to the area. I'm so happy to hear our Two Bedroom Suite was able to accommodate you and your family, and that we were also able to provide you with a crib as well. We really hope to see you again in the future! Megan Lally General Manager