Exterior

Reviews of The Lodge at Spruce Peak, a Destination by Hyatt Residence

4.5 out of 5

Reviews

9.0

Wonderful

Rating 10 - Excellent. 658 out of 1004 reviews" "
Rating 8 - Good. 213 out of 1004 reviews" "
Rating 6 - Okay. 81 out of 1004 reviews" "
Rating 4 - Poor. 30 out of 1004 reviews" "
Rating 2 - Terrible. 22 out of 1004 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Philippe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect ski in ski out
Stayed 2 nights in Mar 2024

8/10 Good

Seung Hoon, Holmdel

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Mar 2024

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and pleasant staff. Property was beautiful but a little large, although it had all the conveniences and amenities you need. Our room was great- a studio, but was a long walk from everything, although it was very quiet, large , and had a gorgeous view of the mountains. You must use the Valet, the price was included in our stay, or you could self park for a fee and it was a short walk from the hotel. The valet process was quick and had very easy access to our car whenever needed . We did ski , but this property is not a true “ ski in ski out”- we had to take the Gondola at the hotel across the way to the ski mountain which was still ok with us , but you can’t just put on your skis and ski on the mountain. The outdoor skating rink was nice, we did not use but the kids looked like they were having fun. We did not try the outdoor heated pool but it looked nice, especially at night . Overall , great place to stay with plenty to do even if you don’t ski !
Stayed 1 night in Mar 2024

10/10 Excellent

Kristen

Traveled with partner
Beautiful and activities
Stayed 1 night in Feb 2024

10/10 Excellent

Karyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Jan 2024

10/10 Excellent

luba

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Helen

Stayed 2 nights in Feb 2024

10/10 Excellent

Magdalina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Kevin, Union City

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great !
Stayed 1 night in Jan 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Tammy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the hotel
Stayed 2 nights in Jan 2024

10/10 Excellent

Olha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved it! Very friendly staff, beautiful grounds. We are coming back soon.
Stayed 3 nights in Jan 2024

10/10 Excellent

Pavel

Liked: Cleanliness
Stayed 5 nights in Dec 2023

2/10 Terrible

Mateo

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The staff was nice and all but the restaurants was terrible the food so bad and service was horrible. At the end of our stay they ended up charging me fees that I was never informed about or told. Horrible will never come back to this place and never recommend to any one.
Stayed 3 nights in Jan 2024

10/10 Excellent

Jason T

Stayed 1 night in Dec 2023

10/10 Excellent

Tom

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Early check in was appealing, but not fully communicated. We ended up changing in the public bathroom to ski that day. Other than that, we really enjoyed the property and staff.
Stayed 2 nights in Dec 2023

8/10 Good

Valerie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Robert

Traveled with family
Liked: Amenities
Great place with friendly attentive staff
Stayed 2 nights in Dec 2023

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service!!!
The service at the lodge was AMAZING!!!!! Everyone was so kind and sweet. From the receptionists to the servers to the people at the rental place and ski lift operators - everyone was so genuinely kind and happy to be working there! Highly recommend this place :)
Stayed 1 night in Dec 2023

8/10 Good

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, amenities
Put us in the wrong room (1 queen with no pull out). We signed up for 3 people (2 beds and a pull out):
Stayed 1 night in Dec 2023

6/10 Okay

judy

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

Megan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Mountain View’s
The amenities were great, family had a memorable trip. Beds were very hard though. Beautiful views of the mountains.
Stayed 3 nights in Nov 2023

10/10 Excellent

Marissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort! We loved the kitchen in our room with all the necessary tools to cook! Deff check out tipsy trout 10/10 recommend! Google searches for their restaurants will say they’re closed, call they’re most likely open! Wish the fire places in the main area were always lit. Great stay & close to Stowe!!
Stayed 4 nights in Nov 2023

8/10 Good

Elba

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They don’t have to much dining options and they closed to early.
Stayed 3 nights in Nov 2023

6/10 Okay

Daniela

Liked: Cleanliness

10/10 Excellent

Melissa R

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Beds too hard
Stayed 1 night in Nov 2023

8/10 Good

Amanda

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the south tower. We could only valet park which made it a REALLY long walk to our room. Property was amazing, dining options, and beautiful.
Stayed 2 nights in Oct 2023

10/10 Excellent

Valerie, Dallas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the Tipsy Trout! We also had a great time at the Farm to Table dinner. Can't wait to come back.
Stayed 3 nights in Oct 2023

10/10 Excellent

Julie-Ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, perfect for skiing! We were here in the fall to hike and even though it was a bit of a drive to some of the trail heads, it's such a beautiful location it was well worth it.
Stayed 1 night in Oct 2023

10/10 Excellent

allison

Stayed 1 night in Oct 2023

10/10 Excellent

Violeta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Maliheh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

6/10 Okay

Ryan

Stayed 2 nights in Oct 2023

10/10 Excellent

Rina

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it there. We always spend a weekend every fall. Perfect place
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Weekend fall foliage
We have a standard 2 queen bed in the soth wing. Room have a mini fridge and balcony. The swimming pool are heated, and at night there's a little fire pit. Hotel have two restaurants closed by check in desk. Also closed by many other store and gondola ride.
Stayed 2 nights in Oct 2023

8/10 Good

Bret

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel restaurants were terrible. Lack of options and about 3x too expensive ..the service at them was just as awful.. Service in hotel was just okay but for the price to stay there should be top notch..beautiful property but need to invest in a more trained friendly staff.
Stayed 4 nights in Oct 2023

6/10 Okay

Janel

Stayed 3 nights in Oct 2023

10/10 Excellent

Steve

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice ski oriented area. Beautiful, well-appointed hotel with clean comfortable rooms.
Stayed 1 night in Oct 2023

2/10 Terrible

Joanna

Stayed 1 night in Oct 2023

4/10 Poor

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Oct 2023

10/10 Excellent

Staci

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing getaway! Loved the tram and the hikes
Stayed 2 nights in Sep 2023

10/10 Excellent

Terrance, Columbus

Liked: Cleanliness, staff & service, property conditions & facilities
We had an amazing time here.
Stayed 4 nights in Oct 2023

6/10 Okay

Alan

Liked: Cleanliness, property conditions & facilities, room comfort
Your room is not ready!
Check-in listed at 4PM is not actually 4PM. The room was not ready, not too late, but it’s still a delay. I also didn’t see a listing that showed valet parking only, for $50.00. The valet team was great, but I always prefer to have immediate access to my vehicle, even just to go back for items wanted.
Stayed 1 night in Oct 2023

6/10 Okay

melissa

Liked: Cleanliness, staff & service
Bed is very uncomfortable. Felt like a wooden slab.
Stayed 1 night in Oct 2023

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful but very expensive.
Beautiful setting and a very nice lodge. Rooms and amenities were excellent. The valet parking cost was excessive and forced upon guests with no viable option to decline. The massage was excellent, but even an excellent massage wasn't worth the extreme cost, and I get massages in New York City, so I know pricey.
Stayed 4 nights in Sep 2023

10/10 Excellent

Chris P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

aishwarya

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Sep 2023