Blackout drapes, free WiFi, bed sheets
Check availability

Reviews of Capri Motel

2 out of 5
Capri Motel
801 S Nicolet St, Mackinaw City, MI

Reviews

6.6
Rating 10 - Excellent. 38 out of 251 reviews" "
Rating 8 - Good. 92 out of 251 reviews" "
Rating 6 - Okay. 56 out of 251 reviews" "
Rating 4 - Poor. 29 out of 251 reviews" "
Rating 2 - Terrible. 36 out of 251 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

5.0/10

Amenities

6.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Stayed 1 night in Jul 2021

8/10 Good

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
We just needed a place to Sam yay we ended up staying at their sister motel down the road due to flood damage. The Starlite was fine for a bed to sleep in. It was run down wall paper peeling off wall, screenin slider door ripped so couldn’t have open due to bugs, floor along side of tub rotted, and cob webs on ceiling could have all easily been taken care of. The manager was super friendly and helpful. We did get a good nights sleep
Stayed 1 night in Jun 2021

2/10 Terrible

Verified traveler

Traveled with group
This property was not in business when we arrived on June 10, 2021! We had a reservation made months before our arrival. Another motel got us a room.
Stayed 1 night in Jun 2021

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

2/10 Terrible

Verified traveler

Stayed 1 night in Oct 2020

2/10 Terrible

Verified traveler

Stayed 1 night in Aug 2020

2/10 Terrible

AleeC., CLARE MI

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didnt even get into my room. Called the front desk, no one answered all day or night. Arrived and no one was there, the "office" was open and horribly taken care of, a beer bottle was on the counter. Ended up sleeping in my car and SURPRISE no one was available to answer phone the next day or when I showed up in person.
Stayed 1 night in Aug 2020

10/10 Excellent

Md Rashedul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
I felt so loved with the place. Everything is nice and clean. You would love to stay there
Stayed 1 night in Jul 2019
Response from Tim Manager Starlite/Budget Inns on Jul 9, 2019
So glad that you enjoyed your stay. We look forward to seeing you if you are in the area again!

2/10 Terrible

Misty

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Is a dump
This place was a dump. Room was paid ahead of time for queen beds but when we got there they said there was now only had full size bed due to remodeling.Then said it was hotel.com fault for not have correct up to date information and would not refund the extra money paid for the queen. The room had a old musty smell, carpets had stains all over them and one of the beds top mattress was bigger then the bottom one.
Stayed 1 night in Sep 2017

6/10 Okay

Michael, Pontiac

Adequate for the job - pretty bare bones
If you are looking for a place to sleep and nothing more, this is your place. It has great freeway access and in close proximity to the main strip of Mackinac City (but you will have to drive there). There are no amenities (not even a phone) except a tv. The furniture has seen better days and the beds are OK. Not a place for a romantic get away, but just fine if you want to sleep and move on.
Stayed 1 night in Sep 2017

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Good location. Old, very musty facility. Staff was polite and helpful.
Stayed 1 night in Sep 2017

6/10 Okay

Stacey, New Baltimore, Mi

Liked: Staff & service
Economical and comfortable enough
Beds were comfortable, however the metal frames are much larger than the bed and hidden by the bedspread...ouch! The room was clean, but carpets held a musty odor. The young guy at the counter was really nice, however he needs to make sure he has a candle or filter going to cover up the weed smell from the back room. Continental breakfast is muffins, if the basket shows up, otherwise you can go over to the Hamilton and get something there. Overall, the location is easy to find, the price is good, and it's clean for an older hotel.
Stayed 1 night in Aug 2017

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very disappointing
Pool was half full and algae was prominent. Expedia advertised queen beds when double beds were the only thing available. I would not go back. Two young men who were running the office were not organized. Papers piled over front desk. No apparent filing system.
Stayed 1 night in Aug 2017

2/10 Terrible

Roxie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

2/10 Terrible

doug

Disliked: Staff & service
No cancel policy :-(
due to the weather I was unable to travel to the Capri. Although I tried to cancel the previous night I was unable to due so as I was an hour past the 24hr. window the Hotels.com imposes. As a result My experience was not a good one, only a costly one!
Stayed 1 night in Aug 2017

2/10 Terrible

gregg

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
unhappy. would not allow me to cancel a reservation that I booked late thru hotels.com. called and called the place to try to talk to them directly to confirm they still would hold the room late( been burned by hotels.com before) and after FOUR hours of calling FINALLY got hold of someone who refused to cancel the reservation(I had made other plans as I wasn't certain they would have a room when I arrived very late!) . Afterwords, I came to find out there is no "manager" on the property, but that it is one of many hotels in the area that are "owned" by the local tourist authority... sad. that they not only price gouge (this place was no better than a motel 6 but the cost was three or four times as much as a typical motel 6).
Stayed 1 night in Jul 2017

4/10 Poor

Robert

Disliked: Staff & service, room comfort
Very disappointed and ripped off.
Our reservation was booked for two queen beds. Upon entering the room we found two double beds. When we questioned the manager we were told that they don't own any queen beds and there was nothing they would do. The pillows were uncomfortable. On a positive note the shower spray pressure was the best and the towels were great!!!
Stayed 4 nights in Jul 2017

2/10 Terrible

Norman

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting
It was the worst motel I have ever seen. We left! The employee was rude, the room was smelly and dirty with ants crawling on the walls. When we requested a receipt we were refused and when we insisted, they called the police,
Stayed 1 night in Jul 2017

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness
Hotel was ok
Clean for the most part. Carpet looked very dirty. It needs to b riped out and replaced. Shower pressure was awesome!! Check in took a little while but went smooth.
Stayed 1 night in Jul 2017

8/10 Good

Verified traveler

Liked: Staff & service
No one in office in morning.
Stayed 1 night in Jul 2017

2/10 Terrible

Retired couple

Disliked: Cleanliness, property conditions & facilities, room comfort
The motel from hell
Arrived at the Capri hotel at 5:00PM. Our room was not ready. It seemed management had decided to do major remodeling to the motel the weekend of July 4th; replacing all the beds and some of the carpeting. While we could check in - recorded our credit card, they could not print out a receipt as their printer did not work. We were told our room would be ready in an hour. We returned at 6:30PM. The room looked like the beds were new but wallpaper was peeling off the walls and the bathroom smelled musty. We asked for a refund/cancelation as the room and motel was not as advertised; definitely not clean, no water in the pool and the continental breakfast was a micro wave and a toaster. The desk attendant responded with a NO!. H e could not give us a refund because a) we did not cancel 72 hours prior as told to us by the desk clerk or b)24 hours prior as stated on the check in registration document. Take your pick. He would, however, a) give us a free pass to a water park because the pool was not operating (we are 74 year old seniors) b) a breakfast coupon to a local restaurant somewhere in the city and, c) he would move us to another room. The other room was better but; The night stand that was to be between the beds was against the far wall. The drapes could not be fully closed over the front window as hooks were missing from the drapes The sink drained slowly as the drain plug was not adjusted properly. (not enough room to list all that as wrong
Stayed 1 night in Jul 2017

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort

2/10 Terrible

steve

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The Last Resort
Very dated property, needs a lot on maintenence, leaking plumbing, broken aircondioner, very old beds, worn and stained towels and bedding. Should be renamed to "The Last Resort" since it appears that way.

6/10 Okay

Any, SAL

Disliked: Cleanliness, staff & service, property conditions & facilities
OK Hotel
The hotel was OK for our one night at it, it is a very mom and dad hotel. Confortable for a night to sleep.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
this was one of the worst motels i have ever been to i wouldnt recommend it for anyone it was hot not comfy an smelt really bad

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was outdated and it felt dirty. The wall in our room by the air conditioner was rotted from the water drainage. Needs new mattress and bedding.

8/10 Good

Yvonne, clarkston

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
My emergency exit
Well an emergency with my dad I never got to sleep in it or be in the room at all. But did see the manger and 1 other person cleaning the rooms they looked .pretty good for what I seen. But the manger in the office was great very helpful with the whole situation. Thank you so much..

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Couldn't use the pool
We we able to use the pool at their sister hotel which was dirty.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Liked our stay!
We had a good experience here. Very good price and comfortable room. The beds were very comfortable, the room was nice and clean and we'd deffinitely come back.

8/10 Good

Janet and Leonard, South Range Michigan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not re-make beds or empty trash. Replaced used towels

8/10 Good

gafferboy38, metropolitan detroit area

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean simple....why more could you possibly need.
Clean, quiet, old school simple. Beds a comfortable.. Pillows soft. Location is perfect for bridge access and downtown Mackinac city. Your away from the maddening crowd so in and out of town is simple easy. Yet just a short walk from tourist trap central. Continue entail breakfast was typical.....but coffee was good and Hot. Orange juice was sent and cold. Toasted rain bagley, a bowl of raisin bran (icy cold milk too)... And I was out the door well rested and ready for a day of kayaking. No frills!!!! True enough... Hey!.... I go north to play and simplify. Not ti collect bragging rights about a needlessly posh over priced hotel I spent a weeks salary to stay at. But you can't go wrong at the "Capri", if all you really need....is to see a smiling face when you arrive at check-in and a good nights rest.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needs a redo
ok for a sleep over. price high for old motel rooms.

8/10 Good

A

Liked: Cleanliness, property conditions & facilities, room comfort
Simple basic comfortable place.
Used outdoor pool. Very simple basic room. Within walking distance to all I desired to do in Mackinac city.

4/10 Poor

Marc

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

8/10 Good

Michael, Z

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, but.....
There were flies all over the room. The room smelled of big spray. I would stay, but only because of the staff.

2/10 Terrible

Denise

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Filthy rooms. Dated and old. Room stink. Air conditioner cover torn off and missing. Horrible beds. Nasty bathroom.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Don't stay here.
The hotel was in a great location but that was the only positive aspect. The room was outdated the amenities were different for each room some without a phone.

6/10 Okay

Larry, Auburn, IN

Liked: Cleanliness, staff & service, room comfort
We enjoyed the Capri Motel.
We stayed two nights. The Capri is a good value.

8/10 Good

Roger, Michigan

Liked: Cleanliness, staff & service
Good place to stay for the price
Always enjoy staying at the Capri. Convenient to the walking/bike trail for an easy trip to the shops. Good price. Rooms dated but clean. Bed not so comfortable but that was our only issue. Will stay again on our next trip to the area.

10/10 Excellent

Verified traveler

Liked: Staff & service, room comfort
The hotel is very homey, run by a single guy. He's probably owned the place since 1984. The hotel is in good condition, but it's not super fancy or anything, just a roof, a tv, bathroom an AC unit and a few lamps. Great for the kind of hotel it is. It's not meant for luxury. Usually at the Mom and Pop places, you don't get a continental breakfast, but the Capri did offer it. All and all, for a budget hotel, it was great and I would recommend it to friends.

8/10 Good

Debra, South Lyon, MI loop

Liked: Staff & service, room comfort
It was clean and basic. Bed was comfortable. No complaints. Served our purpose.

2/10 Terrible

Beth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nasty
Very tiny room. Out of the 5 electrical outlets only 2.5 of them work. They had an old brown extension cord used for the TV. The beds were at least 20,years old, one was sunken in real bad, the other felt like you were falling feet first. The pool was nasty dirty. Free breakfast???? The office didn't even open until 7:30, so we didn't get to eat because we had to leave by 7:00. Can't believe we spent $83 on this place.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities

2/10 Terrible

Alsheak, Michigan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The room was herbal
Worst experience, the beds was so bad, room smell is not good

2/10 Terrible

Laurilee

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms outdated and dirty.

6/10 Okay

Patti, Grand Rapids

Liked: Cleanliness, staff & service
Price was the deciding factor when choosing.
Friendly staff, helpful when asked about wi-fi. Bed was good for a lower price motel. Very good water pressure for shower. Very easy off and on to 75. Convenient to "downtown".

4/10 Poor

heather, south carolina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay!
We were suppose to be there for a week. They didn't give us a fridge so i had to be a cooler and he got mad when we needed to use the ice. Our air conditioner kept freezing up and it was only on 3. Then we had an emergency come up and had to leave 2 days early to get back home and he said I don't know if I can get your money back I will have to talk to the manager. A minute later he walked by and said I will comp you $15 off your room next time you come up. I live 17hrs away. I'm sorry but I paid $100 for those 2 nights. $15 will not cut it. I was very unhappy with our stay..

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible! Don't stay here
The air conditioner was not complete. It was missing the front of it, open to the filthy filter, big stain on curtain looked like it could be blood. The tub was full of soap scum, and the shower curtain was disgusting. Paint peeling,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, small, and relatively comfortable. Outdoor pool was warm, tons of kids that weren't trapped indoors. Quiet. Would definitely stay again! Continental breakfast leaves much to be desired. Cereal, Bagels, coffee and juice.

8/10 Good

David, Irving, Texas

Liked: Cleanliness, staff & service
Capri motel stay
Room and bath was clean and comfortable, although dated. Breakfast was not extensive with choices but more than adequate. Management was very friendly. This is a good value for an overnight stay, and we will likely return.