Unfriendly Check In and Hard Beds
Posted Oct 10, 2016
Upon arrival the lady at the front desk was rude. She continously told me that there were no reservations under my name AFTER she called me 3 hours prior, to confirm if I was still coming. I showed her the call that I received and gave her my ID, then she reluctantly said OH NOW I SEE your reservations. The other worker working along side of her was extremely nice to the guest the she was checking in, and she gave them coupons for various things, such as restaurants. However, the lady who took care of me, didn't offer, or give me one single thing. She was very rude, and had a bit of an attitude. The beds are extremely hard, and it feels as if we were sleeping on a box spring.