Ratings based on 537 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
86% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Berlin

Nettes Hotel als Basis für Ausflüge im Umland

Posted Nov 3, 2016
Pros: Pool
Location: Ausflug nach Mackinac Island - sehr zu empfehlen
reichhaltiges Frühstück, Schwimmhalle groß und freundlich, Whirlpool vorhanden, ausreichend Parkplätze
Comment from Hotel Management
Nov 4, 2016 by Mitch, Hotel Management
Thank you...I'm glad you enjoyed our large indoor pool and Express Start Breakfast Bar. Mitch, GM
5 out of 5
by A verified traveler from Madison

Clean, comfortable and friendly.

Posted Oct 10, 2016
Our room was immaculate. The breakfast was fresh with many choices. Tables were clean and plentiful. The one issue we had was handled very professionally. We would recommend this hotel to anyone visiting Makinac. The hotel provided maps and directions for the things we wanted to see. Overall, an outstanding experience.
Comment from Hotel Management
Oct 10, 2016 by Mitch, Hotel Management
Thank you Bonnie for that outstanding review. I'm really glad you pointed out our Breakfast Staff, they work hard to keep those tables clean the Cinnamon Rolls warm. Directions and suggestions...the Front Desk will tell you anything you need to know. Thanks again and we look forward to your next visit. Mitch, GM
3 out of 5
by A verified traveler from MI

Close to the Mackinaw Bridge

Posted Sep 22, 2016
Pros: Our room was clean and the front desk staff was helpful and friendly.
Location: Lots of gift shops nearby as well as many restaurants.
The hotel is right by the highway, which results in lots of traffic noise. There is a porch light that doesn't turn off, shining right in the window. That normally wouldn't be a problem but the drapes didn't close and the sheer curtains let the light shine right in!
Comment from Hotel Management
Sep 23, 2016 by Mitch, Hotel Management
Thank you Marsha for taking the time to review your stay with us. Behind the sheers curtains...are out black out shades...they can be pushed tight against the wall...sorry you could not find them. I am glad to see our front desk was helpful and friendly. Thank you, Mitch, GM
5 out of 5
by A verified traveler from NV

Excellent Location!

Posted Sep 16, 2016
Pros: LOCATION, LOCATION, LOCATION!
Cons: Clean the balcony and balcony chairs!!!
Location: NEar everything. beautiful park and fort very close plus great family restaurant across the street
Good place to stay, walking distance to many of the places and restaurants you will want to see. Ferry shuttle will pick you up. Do not expect a fabulous view other then maybe the top floor. The staff is very well informed and helpful.
Comment from Hotel Management
Sep 17, 2016 by Mitch, Hotel Management
Hello Granny...and THANK YOU THANK YOU THANK YOU for that wonderful review. I'm glad you enjoyed your stay with us and we will keep working on cleaning those balcony chairs. Mitch, GM
5 out of 5
by A verified traveler

Excellent Mackinaw City hotel

Posted Sep 10, 2016 on Hotels
The hotel was in excellent shape, and the staff was extremely friendly. Breakfast was well-stocked and had great variety. You can easily walk or bike to downtown Mackinaw City and the ferries to the island. I would highly recommend this hotel and we will likely use it for future trips to the area.
Comment from Hotel Management
Sep 17, 2016 by General Manager, Hotel Management
Thank you for taking the time to say such kind words about our hotel. You mentioned the staff, the breakfast, the location and the excellent shape of the hotel itself. We look forward to your future trip to Mackinaw City, MI Mitch, GM
4 out of 5
by A verified traveler from Grand Rapids

Mackinac Island visit

Posted Sep 8, 2016 on Hotels
Front was great about accommodating our needs. We specifically needed a crib and two beds. They were helpful in meeting our request. Breakfast had lots of choices and left our family full with the start to our day. Very close to ferry.
Comment from Hotel Management
Sep 17, 2016 by General Manager, Hotel Management
Thank you for that wonderful review...I'm glad we could help out with your request for a crib. And you mentioned our Express Start Breakfast Bar...with lots of choices. We look forward to your next visit UPNORTH MItch, GM
4 out of 5
by A verified traveler

Posted Sep 1, 2016
The hotel is recently updated and nice. There is new carpeting and walls are freshly painted. There is plenty of parking and a bike rack.
Comment from Hotel Management
Sep 4, 2016 by Mitch, Hotel Management
Thank you for noticing our updated hotel...we look forward to your next visit UPNORTH Mitch, GM
4 out of 5
by A verified traveler from Ontario

August in Mackinac City

Posted Aug 29, 2016
Pros: rates, location,
Cons: nothing
Location: everyone knows what to do in Mackinac!
lots of choices to stay in the town and H.I.X. has kept up its quality to compete with all. They served a nice brkfst and solved our one grievance immediately. Pick a room on the 3rd or 4th for a small outdoor balcony and fresh air.
Comment from Hotel Management
Aug 29, 2016 by Mitch, Hotel Management
Thank you MAV for that wonderful review...and Love the "tip"...balcony floors. HA Mitch, GM
5 out of 5
by A verified traveler

Highly recommend!!

Posted Aug 24, 2016
Very close to all amenities, large pool area with hot tub and sauna! Free breakfast was wonderful!!💕😊
Comment from Hotel Management
Aug 25, 2016 by Mitch, Hotel Management
Thank you for that wonderful review...I'm glad you enjoyed your stay with us. Mitch, GM
5 out of 5
by Amy Thompson from Lowell, MI

Holiday Inn Stay

Posted Aug 20, 2016 on Hotels
Everything was nice and lots to choose from for breakfast!
Comment from Hotel Management
Aug 22, 2016 by General Manager, Hotel Management
Thank you Amy...I'm glad you enjoyed your stay with us and the Express Start Breakfast Bar! We look forward to your next visit. Mitch, GM