Nice-Looking Hotel, but Disappointing Room
Posted Sep 2, 2016 on Hotels
It appears that the rooms at this hotel vary a lot in quality. Our third-floor room (#322)was disappointing. It was small, but more importantly it was in serious need of refurbishment. The wallpaper was cheap motel grade, unworthy of a historic hotel--the second-floor room occupied by other family members had a more attractive decor. Our wallpaper was also becoming detached at various points. The front door knob and the shower control were loose. Several electrical outlets were also loose from wear, so that the plugs tended to fall out. The bottom sheet on the bed was nubby from age and wear. There was no place to hang hand towels near the sink, an inconvenience. (The sink was outside the bathroom.) On one day housekeeping took away the used hand towels but left only one fresh one. Most hotels provide four glasses in a room, two for bathroom use and two for refreshments. Island House provided only two glasses.
The full breakfast (included in the base price of the room as booked on Hotels.com) was a major benefit. The food was very good, although service was a bit erratic--requests sometimes had to be made more than once. The dining room offered a beautiful lake view. Other common areas were nice, and the hotel looks very impressive from the outside.