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Reviews of Mackinaw Beach & Bay Inn & Suites

2.5 out of 5
Mackinaw Beach & Bay Inn & Suites
929 S Huron Ave, Mackinaw City, MI

Reviews

8.2

Very Good

Rating 10 - Excellent. 408 out of 1004 reviews" "
Rating 8 - Good. 343 out of 1004 reviews" "
Rating 6 - Okay. 145 out of 1004 reviews" "
Rating 4 - Poor. 68 out of 1004 reviews" "
Rating 2 - Terrible. 40 out of 1004 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

michelle, menahsa

Traveled with partner
Liked: Staff & service
Great location right on the beach.
Stayed 1 night in Oct 2023

10/10 Excellent

Terry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Lakes adventure
Comfortable, convenient. Very affordable. We really enjoyed staying on the beach.
Stayed 1 night in Oct 2023

8/10 Good

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities
Loved hearing the waves on the lake as I fell asleep.
Stayed 1 night in Oct 2023

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Karl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View was gorgeous!
Stayed 1 night in Oct 2023

10/10 Excellent

Gauri

Stayed 1 night in Oct 2023

8/10 Good

Conni

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are very spacious and well maintained.
Stayed 1 night in Oct 2023
Response from Mackinaw Beach and Bay on Oct 27, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quite
Stayed 1 night in Oct 2023
Response from Mackinaw Beach and Bay on Oct 25, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Jeffrey

Stayed 1 night in Oct 2023

10/10 Excellent

Toby

Stayed 1 night in Oct 2023

6/10 Okay

Carol

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 2 nights in Oct 2023
Response from Mackinaw Beach and Bay on Oct 25, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Kimberly

Stayed 1 night in Oct 2023

6/10 Okay

cynthia

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Pool and hot tub are in poor condition and actually look disgusting! Rooms were very clean but dated. Great location. Nice staff
Stayed 2 nights in Oct 2023
Response from Mackinaw Beach and Bay on Oct 14, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Beatrice

Stayed 1 night in Oct 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place on the beach! Very spacious rooms!
Stayed 1 night in Oct 2023
Response from Mackinaw Beach and Bay on Oct 12, 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Michael

Traveled with family
Liked: Property conditions & facilities
Stayed 1 night in Oct 2023
Response from Mackinaw Beach and Bay on Oct 12, 2023
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Leah

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Mackinaw Beach and Bay on Oct 12, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay there again
Stayed 1 night in Oct 2023
Response from Mackinaw Beach and Bay on Oct 27, 2023
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Krystal

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Decent
Stayed 3 nights in Oct 2023
Response from Mackinaw Beach and Bay on Oct 10, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed in a suite and it was spacious for 3 people and 1 night. The staff were friendly. The location was good since it was close to mackinaw city and the expressway. There is beach access. It was quiet for a Saturday night and the price was right (however, it was in October so it’s not the busy season). Would stay again.
Stayed 1 night in Oct 2023
Response from Mackinaw Beach and Bay on Oct 9, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Gary L.

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spot! We will use again when in the area!
Stayed 1 night in Oct 2023
Response from Mackinaw Beach and Bay on Oct 9, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

David

Traveled with family
Liked: Property conditions & facilities, room comfort
Mackinaw Beach & Bay Inn & Suites
Mackinaw Beach & Bay Inn & Suites is a very clean property, easy to get in and out of, and very close to restaurants, ferry boats to the Island, etc. The staff is very pleasant and helpful. I recommend this property to people visiting northern Michigan!
Stayed 2 nights in Sep 2023
Response from Mackinaw Beach and Bay on Oct 9, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Vaibhav

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well cleaned rooms adjoining the beach
Stayed 1 night in Oct 2023
Response from Mackinaw Beach and Bay on Oct 5, 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Christopher

Stayed 2 nights in Sep 2023
Response from Mackinaw Beach and Bay on Oct 25, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Jeanne

Traveled with partner
Disliked: Amenities
Front desk staff helpful and efficient. The beds were clean and crisp. Walls were all newly painted. Property is older room carpet was a little spotty. The pull out couch was also questionable. The pool and hot tub area very disappointing. For the price we really can’t complain.
Stayed 2 nights in Oct 2023
Response from Mackinaw Beach and Bay on Oct 5, 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Barry

Liked: Cleanliness, staff & service, room comfort
Pool depressing-spa tub bad, breakfast awful staff very nice -room spacious and great viiew
Stayed 1 night in Oct 2023
Response from Mackinaw Beach and Bay on Oct 5, 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Roger

Liked: Staff & service, property conditions & facilities, room comfort
Short getaway.
Overall our stay was good. Front desk clerk was very friendly. Very quiet. Furniture could be updated. There were no usb ports to plug in electronics. Windows were very dirty.
Stayed 2 nights in Sep 2023
Response from Mackinaw Beach and Bay on Oct 3, 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Mackinaw Beach and Bay on Oct 5, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Mackinaw Beach and Bay on Oct 5, 2023
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Diana

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The tv didn’t work when we got there. Phone never worked. Toilet was broke. They sent maintenance 2 times but my husband had to fix it. When we asked to leave a day early due to all these things they were still going to charge us. Lastly I request 2 queens beds. We got a full and in adjoining room a king.
Stayed 3 nights in Sep 2023
Response from Mackinaw Beach and Bay on Oct 2, 2023
Thanks for staying with us. We appreciate your feedback!!!

8/10 Good

BRIAN, Geneva

Liked: Staff & service, property conditions & facilities
Decent hotel for Mackinaw City. As with most in the area, this one is an older hotel that needs some TLC, but I would stay here again.
Response from Mackinaw Beach and Bay on Oct 2, 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Pei

Traveled with family
Liked: Amenities
Like: Location is not too far from the ferry dock, room is spacious Dislike: No breakfast
Stayed 1 night in Sep 2023
Response from Mackinaw Beach and Bay on Oct 2, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Bill

Stayed 1 night in Sep 2023
Response from Mackinaw Beach and Bay on Oct 3, 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Pamela, Decatur

Liked: Cleanliness, staff & service, property conditions & facilities
Geeat room with wonderful balcony overlooking the water.
Stayed 1 night in Sep 2023
Response from Mackinaw Beach and Bay on Sep 30, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Murray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay
Beachside, spacious room Very close to Starline Ferry terminal Balcony from which to admire the lake
Stayed 2 nights in Sep 2023
Response from Mackinaw Beach and Bay on Sep 30, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Deanne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge and clean
Stayed 1 night in Sep 2023
Response from Mackinaw Beach and Bay on Sep 30, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Michael

Stayed 1 night in Sep 2023
Response from Mackinaw Beach and Bay on Sep 30, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good Experience. Front Desk Young Lady was very pleasant and made the check in process very smoth. The room had a great view of Lake Huron via the Balcony on the second floor. Bed was very comfortable and room was clean.
Stayed 1 night in Sep 2023
Response from Mackinaw Beach and Bay on Sep 30, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
I’d stay here again, good value.
Stayed 3 nights in Sep 2023
Response from Mackinaw Beach and Bay on Sep 26, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Mackinaw Beach and Bay on Sep 26, 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice. Clean and comfortable. Easy check in. Convenient.
Stayed 1 night in Sep 2023
Response from Mackinaw Beach and Bay on Sep 24, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Mackenzie

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean large room. Perfect for family. My only complaint is the amount of chlorine in the pool and hot tub was too much. You sat in the hot tub and the steam burned your eyes because it was so much.
Stayed 4 nights in Sep 2023
Response from Mackinaw Beach and Bay on Sep 22, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Kenneth

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Mackinaw Beach and Bay on Sep 22, 2023
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Michelle

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
In need of updating and deep cleaning. Sheets had small holes in them. Beds very hard, air conditioning didn't work. Hotel staff was friendly but unconcerned that the a/c didn't work.
Stayed 1 night in Sep 2023
Response from Mackinaw Beach and Bay on Sep 21, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Judith

Liked: Staff & service, room comfort
Mackinac city
vacation
Stayed 2 nights in Sep 2023
Response from Mackinaw Beach and Bay on Sep 21, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Tim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Mackinaw Beach and Bay on Sep 21, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Emily

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
I was very impressed with our stay! Reasonable prices, friendly, patient front desk attendants, clean & comfortable room, quiet atmosphere, and great view of the lake. I will be back next year on our way through Mackinaw City!
Stayed 1 night in Sep 2023
Response from Mackinaw Beach and Bay on Sep 19, 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Definitely Better than Expected!!
After booking we looked at some of the older reviews from a couple years ago and got freaked out but we ended up keeping the booking since it was too close to the date to get a full refund. We’re definitely glad we did! The room was nice and big! The beds were clean- definitely well cleaned! The pool and hot tub were also well cleaned! The vents in our room were super rusty and the beach and exterior of the building could definitely use a good clean but the rooms were comfortable and you can tell that whoever owns the place now has put a lot of work into making it better then the reviews back in 2019~2021!
Stayed 2 nights in Sep 2023
Response from Mackinaw Beach and Bay on Sep 21, 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Ann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Some negatives but ok overall
Nice rom set up. Beds were very uncomfortable. Door to the beach was very very difficult to open. The sitting area once we got the door open had multople spider webs. Nice beach area.
Stayed 2 nights in Sep 2023
Response from Mackinaw Beach and Bay on Sep 19, 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our quick stay. The room was above average and we had a great nights sleep. Staff were pleasant.
Stayed 1 night in Sep 2023
Response from Mackinaw Beach and Bay on Sep 19, 2023
Thanks for staying with us. We appreciate your feedback!