Mediocre Over priced hotel, with outdated rooms.
Posted Aug 22, 2016
Our room was clean and simple but very outdated; think Motel 6. For the hundreds of dollars spent on the room,I expected at least a free bottle of water and a chocolate on my pillow, but be prepared, there is nothing free at this hotel, except use of the outdoor pool and outdoor chairs. We were told that we could use the facilities during the day of our checkout (11 AM) so I planned on having a swim in the pool after a walk. I noted from afar that they had a pool house so I felt comfortable keeping just my swimsuit with me while my luggage was transported to the dock. I should have looked closer. The pool house was reminiscent of a summer camp bathroom, complete with one outdated shower with no curtain, and 1 enclosed toilet stall with no hooks. Changing in the grossness of the toilet stall with no hooks and totally wet floor was a challenge to say the least. I expect that an establishment calling itself a resort would have a clean updated change room at its outdoor pool, especially at such a rambling facility where you are a good five minutes walk from your room. They did have pool towels for which I was grateful.
The service staff was pleasant, the desk staff professional, the concierge woman, somewhat brusque, not very helpful. All services provided at spa are overpriced, restaurants and bars are also pricey. You are better served walking back into the downtown area for dining and drinks. Bike rentals and transportation from the dock to the hotel are for a fee rentals.