We booked late in the day, arriving at the hotel about 90 minutes after making the booking. The receptionist was unable to locate our booking but we were given a suite instead of the double we had booked. Happy days.
The room was nice, if a little dated. One of the sinks in the bathroom was blocked when we used it, and beard shavings, presumably from the previous occupant, started appearing out of the drain. Not lovely. Thankfully there were two sinks!
We moved the coffee table in the room and found rubbish underneath it, so a more thorough clean probably wouldn't go amiss.
Aside from that, the room was good, service was quick and friendly, and we'd probably stay again if we were in the area.