Ratings based on 131 Verified Reviews

3.9 out of 5
89% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
3.7 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from cluj romania

Well designed hotel close to the centre.

Posted Apr 21, 2017
Pros: The hotel has been extremely well designed and the architecture in the breakfast room amazing...
Location: The location is excellent a very short walk to the centre and the catherale.
I felt very comfortable from the moment I arrived. All of the staff were very friendly and helpful. I booked a single room but the space and bed size were very aequate.
4 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

A nice hotel close to train station & Cathedral

Posted Jan 11, 2017
Pros: Location
Cons: Give the rooms a little character & warmth
Location: Very convenient and all sites are short walk away.
The hotel is on a main street not too far from train station & a straight shot down to the Cathedrale Notre Dame de Strasbourg. We booked a room for 3 people but ended up only needing a room for 2. The room they gave us had a double bed & then a twin bed slightly separated from the double bed by a wall & doorway. The twin bed was right next to the bathroom. There wasn't a view from our room but we could look into the apartment building next door. The room was very sparse with not much character. Almost like a dorm room, but i was OK with that since i only used the place for sleeping. The bed was comfortable & bathroom was fine. There isn't any coffee/tea makers in the rooms either but they have a nice lounge area in the reception area where you can help yourself to tea or coffee. I actually liked the lounge area a lot. They had some sofas, chairs & a dining area by a mini kitchen area with a TV & books. I believe we paid about $135 USA dollar for our room which wasn't cheap but not outrageous. It's also nice that it close to all the tourist spots without being right in the middle of the hustle & bustle. I would definitely recommend for a short stay.
4 out of 5
by A verified traveler

Great hotel in good location

Posted Sep 5, 2016 on Hotels
Hotel is in a great location with clean, comfortable rooms. It's an easy walk to Strasbourgs scenic areas. Very friendly staff! Biggest downfalls: wifi was not great, room was very small and parking is around the street. (But only 12€ per day, which is a good price)
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location - clean hotel

Posted Aug 12, 2016
Pros: Hotel staff.
Located just a couple of minutes walk from the city center, you are away from some of the noise. The hotel rooms are basic, but clean, with nice bathrooms. We had a triple room which was a little tight and only limited storage space, but overall was fine for a couple of nights. Did not book breakfast, so cannot comment. The hotel manager is very friendly and goes out of his way to help you enjoy your stay in the city.
4 out of 5
by A verified traveler

Good Location

Posted Jun 6, 2016 on Hotels
This is a good location for seeing Strasbourg - easy walk to the tram as well.
4 out of 5
by Emily from Austin

Lovely hotel

Posted May 12, 2016 on Hotels
Lovely hotel in a historic building. Short walk from translation. Very nice rooms and friendly staff.
4 out of 5
by Alan from Sydney

Good overall experience

Posted Dec 1, 2015 on Hotels
Great value for money hotel, excellent situation, good helpful staff parking is a little tricky. Would definateley stay again.
Comment from Hotel Management
Apr 30, 2016 by Sebastien Denys, Hotel Management
Dear Sydney, It is such a pleasure to read your wonderful comments further to your recent stay at Le Couvent du Franciscain. I was delighted to share them with all the teams who were, just like me, so proud to read your message. Please be sure that we make a point in striving for excellence and that you will always be more than welcome to your Strabourg home. Looking forward to the pleasure of welcoming you back to Le Couvent du franciscain! Sincerely,
3 out of 5
by A verified traveler

Well situated friendly staff

Posted Aug 19, 2015 on Hotels
The hotel is well situated for a stroll to the centre of Strasbourg .The rooms are clean and for a three star adequately equipped. The staff has been very friendly and helpful. Breakfast is relatively poor . It's o.k but I have seen better for 11€
Comment from Hotel Management
Apr 30, 2016 by Sebastien Denys, Hotel Management
Dear Guest, Thank you for your review. I am delighted that you enjoyed your total experience at the Couvent du Franciscain and that our staff met your needs. I hope that this will be one of many stays and I will be able to welcome you back personally. With best regards,
5 out of 5
Recommended
for Couples
by A verified traveler

Quiet and cool.

Posted Jul 9, 2015
A most pleasant stay. Excellent air conditioning, much appreciated during the recent heatwave. Pleasant, helpful staff. Good breakfasts in interesting setting. Well situated for bus and walking to central Strasbourg.
Comment from Hotel Management
Feb 25, 2016 by sebastien Denys, Hotel Management
Dear Hilary, We do thank you for your generous review of the Couvent du Franciscain and hope that we will continue to be your home from home whenever you are in Strasbourg. Best regards
4 out of 5
by A verified traveler

Nice hotel, pity that wifi was so weak!

Posted May 2, 2015 on Hotels
This was a simple, clean hotel with very pleasant staff. Quiet room, breakfast was fine, lounge very nice. Unfortunately the wifi in the rooms was much too weak. The wifi signal in the lounge was fine. It's a pity, because it was the only flaw in the hotel experience. When you're traveling for business, good wifi is crucial.
Comment from Hotel Management
Apr 30, 2016 by Sebastien Denys, Hotel Management
Dear Guest, Thank you very much for taking the time to write such nice comments following your stay at Le Couvent du Franciscain. It is a pleasure to read your kind words about the service provided by our staff as we take pride in making our guests’ stay the most enjoyable and memorable one. I am also delighted to know that you enjoyed the hotel itself and its ideal central location. Regarding wifi, we have just changed the operator and now it works correctly. I hope that you may want to take advantage of during your next stay. Le Couvent du Franciscain team looks forward to welcoming you again soon, Sincerely,