Be prepared, there is limited access
Posted Nov 4, 2015
When we arrived at the hotel with our heavy luggage, we were disappointed to find out there was no elevator to access our rooms on floors 2 and 3. The clerk, an 18 year old girl, offered assistance, but we carried them up ourselves.
The bathroom was directly behind the headboard with no wall, just a sliding glass door. The bathroom was split in 2 by the shower (which was fantastic!) There was no bathroom privacy!
Comment from Hotel Management
Mar 22, 2016 by François, Hotel Management
Dear Sir / Madam,
Thank you for your review following your stay in Mercure Strasbourg Centre Petite France.
A small part of the hotel, with two stairs only, has no elevator but as you mentioned it, we always offer assistance to carry the guest's luggages (for check-in and check-out).
The bathroom in these rooms are in a contemporary design, with one wall behind the shower and sliding tempered glasses at each sides.
Truly, we regret that you didn't like the room style and will be happy to welcome you again and to propose our new rooms.