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Reviews of Hôtel & Spa RÉGENT PETITE FRANCE

5 out of 5
Hôtel & Spa RÉGENT PETITE FRANCE
5 Rue Des Moulins, Strasbourg, Bas-Rhin

Reviews

9.2

Wonderful

Rating 10 - Excellent. 666 out of 990 reviews" "
Rating 8 - Good. 248 out of 990 reviews" "
Rating 6 - Okay. 56 out of 990 reviews" "
Rating 4 - Poor. 10 out of 990 reviews" "
Rating 2 - Terrible. 10 out of 990 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Boris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No restaurant at the property!
Stayed 3 nights in Mar 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely beautiful
Stayed 1 night in Dec 2023
Response from The Hotel & Pavillon Régent Petite France team on Jan 31, 2024
Dear guest, We would like to thank you for staying at the Hotel & Pavillon Régent Petite France. The entire team at the Hôtel & Pavillon Régent Petite France is delighted to have been able to meet your expectations during your stay.Your satisfaction is a priority for us.Looking forward to welcoming you back. Kind regards,

10/10 Excellent

Madeleine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely charming and utter perfection.
Stayed 3 nights in Jan 2024
Response from The Hotel & Pavillon Régent Petite France team on Jan 31, 2024
Dear guest, We would like to thank you for staying at the Hotel & Pavillon Régent Petite France. The entire team at the Hôtel & Pavillon Régent Petite France is delighted to have been able to meet your expectations during your stay.Your satisfaction is a priority for us.Looking forward to welcoming you back. Kind regards,

10/10 Excellent

JESSICA, new york

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from The Hotel & Pavillon Régent Petite France team on Feb 23, 2024
Dear guest, We would like to thank you for staying at the Hotel & Pavillon Régent Petite France. The entire team at the Hôtel & Pavillon Régent Petite France is delighted to have been able to meet your expectations during your stay.Your satisfaction is a priority for us.Looking forward to welcoming you back. Kind regards, The Hotel & Pavillon Régent Petite France team

10/10 Excellent

Krikour

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location walkable to most downtown attractions I recommend it for everyone
Stayed 3 nights in Dec 2023
Response from The Hotel & Pavillon Régent Petite France team on Jan 31, 2024
Dear guest, We would like to thank you for staying at the Hotel & Pavillon Régent Petite France. The entire team at the Hôtel & Pavillon Régent Petite France is delighted to have been able to meet your expectations during your stay.Your satisfaction is a priority for us.Looking forward to welcoming you back. Kind regards,

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay with wonderful staff.
We had a lovely stay in this charming place. The rooms are clean and efficient. The staff were wonderful and even recommended a brilliant restaurant nearby for the best meal we’ve had whilst in France. I would highly recommend this property.
Stayed 2 nights in Dec 2023
Response from The Hotel & Pavillon Régent Petite France team on Jan 31, 2024
Dear guest, We would like to thank you for staying at the Hotel & Pavillon Régent Petite France. The entire team at the Hôtel & Pavillon Régent Petite France is delighted to have been able to meet your expectations during your stay.Your satisfaction is a priority for us.Looking forward to welcoming you back. Kind regards,

8/10 Good

Hassan

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
This is definitely the place to stay in petit France. It’s a lovely building right I. The middle of the action. We were a bit underwhelmed by the breakfast and luxury feel of the hotel though. In addition, they block off the roads leading in and out during the holiday season, which makes walking with heavy luggage a nightmare. We almost missed our train out of town. Our room also wasn’t ready at 4pm, Thrres laundry service, but to get one load done would have cost over €200. Overall, if you want to stay in the middle of the old town, you should stay here. Otherwise, save your money and stay elsewhere. It didn’t live up to the price for us.
Stayed 3 nights in Dec 2023
Response from The Hotel & Pavillon Régent Petite France team on Jan 31, 2024
Dear guest,Thank you for sharing your feedback about your stay at our hotel. We appreciate your positive comments about the location and the charm of the building in the heart of Petit France.We apologize for any inconveniences you experienced, including the underwhelming breakfast, the road closures during the holiday season, and the delayed room availability. Your feedback is important, and we will use it to address these areas for improvement to ensure a more enjoyable experience for our guests in the future.If you have any further details or specific suggestions you'd like to share, please feel free to contact our management team directly. We value your insights and hope to have the opportunity to welcome you back for a more positive experience.Best regards,

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Paige

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Elif

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Elif

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Stayed 2 nights in Dec 2023
Response from The Hotel & Pavillon Régent Petite France team on Jan 31, 2024
Dear guest, We would like to thank you for staying at the Hotel & Pavillon Régent Petite France. The entire team at the Hôtel & Pavillon Régent Petite France is delighted to have been able to meet your expectations during your stay.Your satisfaction is a priority for us.Looking forward to welcoming you back. Kind regards,

10/10 Excellent

Drew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was absolutely fantastic. Great room and great service!
Stayed 1 night in Dec 2023
Response from The Hotel & Pavillon Régent Petite France team on Jan 31, 2024
Dear guest, We would like to thank you for staying at the Hotel & Pavillon Régent Petite France. The entire team at the Hôtel & Pavillon Régent Petite France is delighted to have been able to meet your expectations during your stay.Your satisfaction is a priority for us.Looking forward to welcoming you back. Kind regards,

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place to stay. Great views of the river. Breakfast is delicious.
Stayed 4 nights in Nov 2023
Response from The Hotel & Pavillon Régent Petite France team on Jan 31, 2024
Dear guest, We would like to thank you for staying at the Hotel & Pavillon Régent Petite France. The entire team at the Hôtel & Pavillon Régent Petite France is delighted to have been able to meet your expectations during your stay.Your satisfaction is a priority for us.Looking forward to welcoming you back. Kind regards,

2/10 Terrible

Elena

Stayed 1 night in Nov 2023

10/10 Excellent

Whitney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in Petite France, walkable to all attractions and great restaurants. Very helpful staff.
Stayed 2 nights in Nov 2023

10/10 Excellent

Norman

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is unbeatable, and the staff was super helpful in finding us dinner reservations.
Stayed 3 nights in Oct 2023

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a gorgeous hotel and I would highly recommend this location for anyone staying in Strasbourg. I will absolutely stay here again. Our room was luxurious, spacious & so accommodating. It was a like having our own suite.
Stayed 2 nights in Oct 2023

8/10 Good

arnaldo

Stayed 1 night in Oct 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Lisa

Stayed 1 night in Oct 2023

8/10 Good

kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location
Stayed 2 nights in Oct 2023

10/10 Excellent

Krisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Tessa

Traveled with family
Liked: Amenities, property conditions & facilities
Excellent staff, very attentive. Very clean, cleaned the rooms twice a day. Large rooms with good views, and all amenities one could wish for.
Stayed 2 nights in Sep 2023

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in Strasbourg in prime location!
Fantastic location. The room with the balcony overlooking the canal is worth the extra cost! The view was amazing! Easy walk to all locations. Modern and clean.
Stayed 2 nights in Sep 2023

10/10 Excellent

Souren

Stayed 3 nights in Sep 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
EXCELLENT hotel in a GREAT location!
This is an AWESOME hotel with super friendly staff and an INCREDIBLE location. The room was luxurious and the beds SUPER comfortable. The location is superb and I would highly recommend this hotel to anyone looking for a great place to stay in Strasbourg.
Stayed 2 nights in Aug 2023

10/10 Excellent

cynthia

Liked: Cleanliness, property conditions & facilities, room comfort
Nice room. Great location
Stayed 3 nights in Aug 2023

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Martin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it here
I loved this hotel. Historic, quaint, luxurious; staff were friendly and happy to help. The rooms were huge and quiet. Bed were narrow but comfortable. Breakfast buffet was pricey but worth it. Would definitely stay here again.
Stayed 1 night in Aug 2023

8/10 Good

L.David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Our view of the tannery and old Strassburg was amazing. We would have liked a reminder that we had to give a code to access the area to drive all the way to the hotel. My only other criticism of the hotel is that the hallways and stairs smelled very musty. Likely this is due to chronic moisture from the adjacent waterway and the age of this historic building. I would definitely recommend it.
Stayed 1 night in Aug 2023

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, great location.
Stayed 1 night in Aug 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located property in downtown
Stayed 1 night in Aug 2023

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

10/10 Excellent

Allison

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a beautiful location. Updated rooms, comfortable beds.
Stayed 3 nights in Aug 2023

10/10 Excellent

Mary

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to see Strasbourg!
Stayed 2 nights in Jul 2023

10/10 Excellent

Scott

Stayed 1 night in Jul 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Vivian

Stayed 5 nights in Jul 2023

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel in a great location
Stayed 2 nights in Jul 2023

10/10 Excellent

Helen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and lovely junior suite
Stayed 2 nights in Jul 2023

10/10 Excellent

Julia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023

10/10 Excellent

Maan, jeddah

Traveled with family
Liked: Cleanliness, staff & service
Good
Stayed 1 night in Jun 2023

10/10 Excellent

Roza

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
phenomenal service, great location, spacious room
Stayed 1 night in Jun 2023

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT FIND
This Little Gem packs a punch. Even the basic room was large & well equipped ( we were literally there for 12 hours so didn’t upgrade) The staff were friendly & professional…restaurant was closed but the bar menu was more than enough for a weary traveler…super helpful & would definitely go back for longer than just an overnight stop
Stayed 1 night in Jun 2023

10/10 Excellent

Roza

Stayed 1 night in Jun 2023

10/10 Excellent

Jennifer

Stayed 2 nights in Jun 2023

10/10 Excellent

Paula

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

6/10 Okay

Susan, St George

Traveled with family
Liked: Cleanliness, staff & service
Lovely location. Nice room except there was no coffee for the coffee maker the second day. We called but they didn’t bring it up. The massage at the spa resulted in bruising on my legs which was less than ideal. They put a 6.6 euro charge on my bill twice for assistance with taxi and luggage
Stayed 2 nights in Jun 2023