Ratings based on 306 Verified Reviews

3.5 out of 5
79% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Families
by A verified traveler from London

Overnight Stop

Posted Apr 18, 2017
Pros: Room size
Cons: Wifi
Location: Train station and Petit France
We used the hotel as an overnight stop on our way back to the Eurotunnel at Calais from Lucerne, Switzerland. The family room was very, very big with an enormous bathroom (rather dated but functional). The location is opposite the train station and walking distance to Petit France. The hotel wifi was very poor. It wasn't strong enough to run our children's games on their iPads or for us to watch Netflix. Breakfast was your standard cereal, meats and pastries. No hot food. I would stay here again when travelling with children due to the size of the room for a family of 4.
Comment from Hotel Management
May 3, 2017 by La Réception, Hotel Management
Dear Emma, Thank you very much for leaving your impress about your stay among us. We are happy to read that your trip in Strasbourg pleased you. The happiness of our clientele is our priority. Concerning the Wi-Fi, we have well noted your remark, and we will find a solution to fix it. Thank you again to have chosen our Inter-Hotel le Bristol***. Looking forward of welcoming you for another occasion, Best regards, The staff of the Inter-Hôtel le Bristol***
4 out of 5
by Marcin

Great location

Posted Mar 17, 2017 on Hotels
+ great location - next to the train station and bus and tram stops + I was very possitively surprised with the service. It was mutch better then in other *** star hotels by the train station I stayed previously. The staff was helpful, smiled and was very polite. Also good english was spoken by everybody at the reception. +/- breakfast was OK. Good coffee, local cheese. However, the variety could be improved. + I was allowed to check in early and leave later (late check-out costs 50 Euro) + it was very quiet in the hotel + home like atmosphere - also neacise of the small size of the hotel and politness of people.
Comment from Hotel Management
Mar 30, 2017 by le Bristol, Hotel Management
Dear Marcin, It is with big enjoyment that we acquaint of the note that you attributed to your stay among us! You were touched by the professionalism of our team, and we thank you once again for having noted it so friendly! We hope to have the opportunity to welcome you again. Do not hesitate to contact us by telephone or by e-mail, we shall propose you our best rates guarantees! Best regards, Bristol*** Staff
5 out of 5
by Yvonne

Nice, clean and quiet!

Posted Dec 31, 2016 on Hotels
Very friendly staff. Clean and nice hotel. Good stay! Very quiet! Walkable to the historic district.
Comment from Hotel Management
Jan 3, 2017 by General Manager, Hotel Management
Dear Yvonne, Thank you for having shared your opinion on Internet! It is with great pleasure that we receive your compliments. Your satisfaction is a very beautiful reward for our team which works day after day to offer you an irreproachable service. By hoping to be lucky to welcome you very soon, Sincerely yours, The staff of the Inter-Hôtel le Bristol***
4 out of 5
by A verified traveler

Convenient clean hotel.

Posted Nov 8, 2016 on Hotels
Comfortable leisurely stay, clean & tidy, nice pleasing & helpful receptionist.
Comment from Hotel Management
Jan 10, 2017 by General Manager, Hotel Management
Dear Guest, We thank you for having taken time to announce us your impressions further to your stay in our Inter-Hotel Le Bristol ***. We are avid to offer you the best quality for your stays; consequently, your comments are very precious. We hope to have the opportunity to welcome you next time, to leave you a better souvenir. Best regards,
3 out of 5
by A verified traveler

Not for the business traveler

Posted Oct 9, 2016 on Hotels
This is not a great hotel for business travelers. The room floors creaked, the walls were thin so that I could hear the guest next door snoring each night, the shower had no power and the internet was very weak. Would not stay again.
Comment from Hotel Management
Oct 21, 2016 by General Manager, Hotel Management
Dear Guest, We thank you for having announced us your impressions further to your stay in our hotel. We regret that your stay did not give you complete satisfaction. We are going to consider your remarks to be able to improve our services. We hope to have the opportunity to welcome you next time to be allowed a better souvenir. Be sur, that during your futur visit, we shall make every effort to make you have an excellent stay among us. Sincerely Yours. InterHotel Le Bristol Staff.
3 out of 5
by A verified traveler

for one night

Posted Sep 19, 2016 on Hotels
a hotel for one night, expensive and it's a basic hotel
Comment from Hotel Management
Sep 23, 2016 by General Manager, Hotel Management
Dear Guest, We thank you for having announced us your impressions further to your stay in our hotel. We regret that your stay did not give you complete satisfaction. We hope to welcome you for another occasion, in order to make you pass a better stay among us. Sincerely Yours. Inter-Hotel Le Bristol ***
5 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Nice hotel, right across from the train station

Posted Sep 19, 2016
Location: Great location.
Hotel staff very friendly and helpful directions to various sites in the city. Rooms were clean and modern looking with the lovely bathroom and shower.
Comment from Hotel Management
Sep 21, 2016 by L'Equipe de L'InterHotel Le Bristol***, Hotel Management
Dear Karen, Thank you very much for your kind comment! It was a real pleasure to welcome you at the Inter-Hotel Le Bristol***. We are delighted to see that our team helped you to have a very good stay on Strasbourg! All Bristol *** Staff wish you an excellent summer, Please, do not hesitate to come back and visit us. Best regards,
4 out of 5
Recommended
for Everyone
by A verified traveler from Brisbane

Good Location

Posted Jul 16, 2016
Pros: Staff and location
Cons: Creaky floors, no jug or fridge in the rooms
Location: Hotel is located opposite the main train station and a short walk from the old town. Great place to stay if you are in town for a coulee of days.
Hotel is located opposite the main train station and a short walk from the old town. Great place to stay if you are in town for a coulee of days.
Comment from Hotel Management
Jul 17, 2016 by Inter-Hotel Le Bristol Hotel***, Hotel Management
Dear Peter, Thank you very much to have left your impress about your stay among us. We are very happy to read that you enjoyed the work of our staff and our location. Nevertheless, we took good note of your remarks and we are going to return them in consideration to be able to improve our services. Thank you again to have chosen our Inter-Hotel Le Bristol*** for your stay. Best regards,
4 out of 5
by A verified traveler

Posted Jun 23, 2016 on Hotels
Comment from Hotel Management
Jul 20, 2016 by le Bristol, Hotel Management
Cher hôte, Merci d'avoir répondu à notre questionnaire de satisfaction, le retour de nos clients concernant leurs séjours parmi nous est très important pour l’amélioration de nos services. Nous espérons avoir la chance de vous revoir une prochaine fois au sein de notre InterHotel Le Bristol*** afin de vous laisser une encore meilleure impression. Sincèrement, L'Equipe de l'InterHotel Le Bristol***
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 7, 2015
Location is excellent and the room was spacious and clean. Receptionist should have found himself another job. Giving him the benefit of the doubt you might say he was not particularly well and maybe burnt out.