Ratings based on 13 Verified Reviews

4.3 out of 5
100% of guests recommend
4.6 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 4, 2017
Beautiful room & the staff goes above & beyond to satisfy their guests!
Comment from Hotel Management
Dec 5, 2017 by Sharon, Hotel Management
Thank you so much for your positive review! At the Carriage House, we LOVE our staff, and we all work hard to make your stay clean and enjoyable! So glad you had a positive experience! Come back and see us again!
5 out of 5
Recommended
for Everyone
by A verified traveler from western PA

Great family experience.

Posted Nov 25, 2017
We had four generations that came together for the “Thomas the Tank Engine” event. We expected 3 beds in same room, but were pleasantly surprised to have a family suite. Entrance hall, 2 bedrooms with total 3 queen beds, bathroom, sitting room with couch, and three TV’s. Plenty of room for 2 little ones to run and play. Parking was a bit limited, as we came in 2 cars. Definitely would stay here again.
Comment from Hotel Management
Nov 28, 2017 by Sharon, Hotel Management
Dear Grammy; Thank you so much for your positive review! We are so delighted that you could experience "family time" here at the motel! It is so special that you could have four generations all together! Come back and see us again!
4 out of 5
Recommended
for Everyone
by A verified traveler

Brand new

Posted Nov 25, 2017
New ownership as of August. Many rooms completely redone; others in progress. Only downside is that bathroom is not handicap assist ready; no grab bars
Comment from Hotel Management
Nov 28, 2017 by Sharon, Hotel Management
Thank you for your positive review! We will continue to make changes here at the Carriage Inn, and grab bars are on the list! Please come and see us again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from East Stroudsburg

1st time stayed at the Carriage House In

Posted Nov 24, 2017
It was the first time we had stayed here after many times if visiting Lancaster County would definitely stay here again
Comment from Hotel Management
Nov 28, 2017 by Sharon, Hotel Management
Dear Jack; Thank you so much for your positive review! There are many activities and places to explore in the area, we would love to have you come and stay with us again!
4 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Loved having a separate bedroom for the kids.

Posted Nov 14, 2017
Pros: Loved having a separate bedroom for the kids. The staff was always very friendly, and the rooms were very clean.
Cons: Living room could be more comfortable and would have like a microwave. Upgrades/renovations need to be made.
Location: Close to everything we wanted to do, outlets, museums, restaurants, etc., and yet it was far enough away from the highway to make it peaceful.
Interested to see what the new owners eventually do to renovate the rooms. It was a pleasure to come back to the hotel after a long day out.
Comment from Hotel Management
Nov 16, 2017 by Sharon, Hotel Management
Dear Judy, thank you so much for your positive review! We agree that this location is wonderful! Many things to see and do! We have renovated our motel rooms, but have not yet done the suites. We are also working on our "log cabin" which will be open soon. We hope you will come back and see us again!
5 out of 5
Recommended
for Everyone
by A verified traveler from queens , ny

Posted Oct 13, 2017
I booked this place by accident, but glad I did 😊. Very nice. Bed was comfortable. Breakfast was included at a lovely Resturant. Staff was very polite. Next time I go to Lancaster I will definitely book this place.
Comment from Hotel Management
Oct 13, 2017 by Sharon, Hotel Management
Thank you so much for you review!! We are so glad you had a pleasant stay! Please come see us again!! Thank you
5 out of 5
Recommended
for Everyone
by A verified traveler from Middletown, NY

Beautiful Room, Great Location

Posted Sep 27, 2017
What a wonderful experience!! If you can appreciate country living and the great outdoors, and the simplicity and character of this hotel, you would enjoy your stay! I loved the decor and having a welcome mat at the door with a wooden bench to sit on outside giving the feeling of sitting on a porch. Breakfast/Lunch offered through an arrangement at the Speckled Hen across the street, was absolutely delicious and farm-to-table fresh with lovely outdoor seating. The Carriage House Inn staff is courteous and welcoming. My room was immaculate. The price of the room was encouraging. I definitely want to stay here again. I highly recommend the Carriage House Inn!!
Comment from Hotel Management
Oct 2, 2017 by Sharon, Hotel Management
Dear K; Thank you so much for your encouraging comments! We really appreciate hearing what our guests feel about their experiences with us, as we truly care about providing a clean, neat place for people to stay. We would love to have you come back and stay with us again! Sharon
4 out of 5
Recommended
for Everyone
by A verified traveler from Brooklin, Ontario

Posted Sep 18, 2017
We used the hotel going to and from our vacation in Cape May New Jersey. The location was perfect, nice and quiet, with friendly and efficient staff.
Comment from Hotel Management
Sep 18, 2017 by Sharon, Hotel Management
So glad you enjoyed your stay! You are welcome to come back anytime you are in the area!
3 out of 5
Recommended
for Everyone
by A verified traveler

OK in PA Dutch Country

Posted Sep 14, 2017
Pros: Very cordial staff. In-town location.
Cons: WIFI was very bad, but staff said it was being attended to immediately. Offsite restaurant had very restricted menu.
Location: Located in the town of Strasburg, very handy to railroad-related attractions
Most aspects of the facility were about average. I would recommend for future consideration as the staff said that ownership has changed and renovation is underway. (As indeed it was.)
Comment from Hotel Management
Sep 17, 2017 by Sharon, Hotel Management
Thank you so much for your comments. We are always looking for ways to improve our guests satisfaction. Our internet will be upgraded this coming week, so we are looking forward to that. Thank you for staying with us.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 5, 2017
Loved the staff. Friendly owners. New rooms. Close to the Strasburg Trains.
Comment from Hotel Management
Sep 9, 2017 by Sharon, Hotel Management
Thank you so much for your positive comments!! We are working very hard to bring a warm and positive environment, as well as a clean, bright space for our guests!