THE WORST NIGHT EVER
Posted Aug 5, 2016
We booked our room online and were pleased with quick check-in, all went down hill from there.We had driven from Kelowna and were tired, I went to bath and noticed the tub had a soap ring so I was going to clean it and found hair stuck to tub...no bath after that. We were tired and went to bed, about 10:30pm people started partying and went all nite and when I went to load the car they were outside smoking and still drinking. Went to front desk to check out and told them about it and they could have cared less, no sorry or that's too bad, absolutely nothing. I will never stay at a Super 8 again and I'm advising you DON'T STAY HERE !!!!
Comment from Hotel Management
Aug 10, 2016 by Office Manager, Hotel Management
Thank you for your review. I'm sorry your stay was not pleasant. We were very busy in July and found that our plumbing didn't keep up as well as it should. We have since had the plumber in to resolve those issues. We are under renovations and with the new beds, carpets and painting, we are hoping to eliminate these issues. We do try to keep all guests quiet, however this sounds like this is one of the few times when we are unsuccessful.
Please accept our sincere apology.