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Can walk to attractions like Navy Pier, shopping ,river cruises. Rooms are perfect for a family.,large room with sofa sleeper in addition to the room with double beds. Nice breakfast buffet as well as evening reception are included. WiFi was slow, I wouldn't want to pay extra for WiFi.
As soon as we checked in, the front desk personnel noticed from my ID that it was my birthday and automatically upgraded my room to a suite, provided two free cocktails at Michael Jordan's Bar, provided free wifi and free breakfast. Everyone was very kind and the room was beautiful with a nice view ...
Nothing but excellence at this location, travelling with my fiancé we were instantly upgraded to a better room with an amazing view of the river and free wifi at no cost to us. The hotel has everything you need. It's location can't be beat. I would definitely recommend staying here.
Would've given it higher rating, but lap pool was too cold and the adjoining jacuzzi was drained.
Tried to check in at 3:30pm was told there were no rooms available and that they'd phone us when our room was ready. Waiting until past 5pm. No phone call. Went back to hotel to see what was going on, room had been ready and no one told us. We had a room in the corner of the hotel so we could see ...
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