Ratings based on 765 Verified Reviews

4.0 out of 5
79% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 16, 2017
The staff is very welcoming and helpful. There was an issue with the room and the staff member took care of it immediately
5 out of 5
Recommended
for Everyone
by A verified traveler from Urbana, Ohio

Posted Nov 9, 2017
Pros: Pool, sauna, breakfast buffet. The room was set up well, very spacious and a super comfy bed. had
Cons: The bathroom wallpaper inside the tub area could use some attention. It is patched and coming loose and has mildew forming at/near the ceiling.
Location: It was a close drive to Kent, where we saw a concert at the Kent Stage.
Just an overall wonderful stay...all you could ask for.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 24, 2017
Nice needs new pillows great staff. Good location.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 9, 2017
Clean, comfortable, easy to find. Very nice for our purposes. Just needed a room for the night while passing through.
3 out of 5
by A verified traveler

Posted Oct 3, 2017
Heating unit made lot of noise , could not sleep almost . Hair dryer did not work. Everything else was alright.
4 out of 5
Recommended
for Everyone
by A verified traveler from fenton mi

Good experience

Posted Sep 23, 2017
Everything went well. Good rate and near expressway
3 out of 5
Recommended
for Everyone
by A verified traveler from Princeton, NJ

Do you get what you pay for?

Posted Sep 16, 2017
The hotel is quite dated and could be better maintained. The water would not train well when you shower, the fridge is barely cold with lots of frost inside and the printer in the business center was out of toner for a while - a dozen of documents in the queue. Staff is very nice but could not help with the printer. The windows, of course would not open, the fan was very noisy, but it gets stuffed without the fan. No more than just OK for one night. Not sure if it worth the price at that location
3 out of 5
Recommended
for Everyone
by A verified traveler

AC did not work. Tv was poor

Posted Sep 12, 2017
The AC in the room did not work. Thankfully it was not that hot out. The HD tv stations went in and out. The food is HORRIBLE. POWEDED EGGS. YUCK. Stay on the top floor, sounded like a herd of animals was running around above us. We were in room 105
4 out of 5
Recommended
for Everyone
by A verified traveler

Remarkable Quality. Very clean. Great Value.

Posted Sep 11, 2017
Pros: Great staff. Free hot breakfast. Large, clean rooms. Easy accessibility from toll road. Good location.
Cons: Bathroom shower head was disgusting and was full of slime, mold and lime deposits. DISGUSTING.
Excellent value. The hotel is easily accessible from the Ohio Toll Road. Facilities are well lit with easy-to-spot signage. The check in process was simple and the staff provided outstanding service and support. Parking is well lit and secure with ample spaces for small and large vehicles. Overall condition of the hotel was very clean and modern. Our second floor room was large, clean and provided enough storage space and seating to be comfortable throughout our stay. Linens, bedding and towels were clean and the mattress was extremely comfortable. The AC unit in the room was quiet and worked as it should. The free hot breakfast was the icing on the cake (bacon, scrambled eggs, waffles, toast and juice). Plenty of seating in a clean and comfortable environment.
4 out of 5
Recommended
for Everyone
by A verified traveler from East Amherst, NY

Posted Sep 10, 2017
Cons: Better breakfast
While the hotel was nice and clean the bathroom had a leak in the shower head that sprayed water up towards the ceiling. The drain cover was sitting on the edge of the tub broken not sure why the cleaning staff left it there and didn't even bother to let someone know so he/she could fix it. The breakfast leaves a lot to be desired. The scrambled eggs tasted like they were powder eggs not real. The oatmeal was instant not made from scratch. I've stayed at the Hampton many times and their oatmeal is always homemade with various toppings like craisins, almonds, raisins and brown sugar. Like I said the hotel was clean, the staff very nice...improve your breakfast!